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Germain Honda of Dublin

Dublin, OH

4.9
4,223 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,223 reviews

March 21, 2018

Excellent experience. Went in for an oil change. I was able to be scheduled at the last minute. Very accomodating as I needed to schedule as soon as possible. More

by RDENT001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are pleased to know our team was able to accommodate your need for service. Thank you for your business. Best Regards, Craig Ferguson General Manager

March 21, 2018

Troy was awesome!!!! Very good service!!! Troy was very efficient in getting my car serviced and answering all my questions. I would highly recommend him and I will certai More

by DASN79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to know that Troy provided you the quality service experience you deserve as a Germain Honda customer. Thank you for sharing. Best Regards, Craig Ferguson General Manager

March 21, 2018

Excellent experience Went there for starter problem without reservation. Very friendly and fixed the problem in couple of hours. And, also provided me possible problems th More

by KWON.127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Thompson
Mar 21, 2018 -

Germain Honda of Dublin responded

We thank you for your business and the kind 5-star rating. Best Regards, Craig Ferguson General Manager

March 21, 2018

Mehdi - Excellent Customer Service I took our 2016 Honda Pilot in for an oil change and tire rotation. I also had some additional questions about additional service I was planning to ge More

by Matt B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mehdi Lalani
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for your business and for letting us know what a great experience Mehdi provided you. See you next visit. Best Regards, Craig Ferguson General Manager

March 21, 2018

Great experience Saw a car online and wanted to test drive. Mike Perkins contacted me quickly and set up appointment. He kept constant contact and had the car ready f More

by Glenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Perkins
Mar 21, 2018 -

Germain Honda of Dublin responded

We truly appreciate your positive feedback about your experience with Mike. Our ultimate goal is to provide a quality sales experience and build relationships with our guests. We do look forward to assisting you the next time you are in the market. Best Regards, Craig Ferguson General Manager

March 21, 2018

Efficient and friendly Well timed and efficient service for an oil change. Scheduled online, got there and had the service done in less than an hour. Great experience with t More

by KatyHite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Almanson
Mar 21, 2018 -

Germain Honda of Dublin responded

We are happy to learn you found our online scheduling efficient and friendly as was your appointment. Thank you for your business. Best Regards, Craig Ferguson General Manager

March 21, 2018

Fast and great accommodations Everyone very friendly and easy to get in and out with no issues. An accommodations were great. Was about to get work done while waiting. More

by the4porterfields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wolf
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for choosing Germain Honda of Dublin for your automotive service needs. We are pleased to know your visit was a 5-star experience. Best Regards, Craig Ferguson General Manager

March 21, 2018

Service performed at scheduled time. Price quoted over the phone was almost the same when completed, yea for dealer service coupon received in the mail. Work More

by REDHATQUILTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Mar 21, 2018 -

Germain Honda of Dublin responded

Thank you for letting us know about your positive service experience. We are glad to hear that Chris is always pleasant to work with.

March 21, 2018

Great service This is my first time at germain honda . peple at counter received me very well , speciall Kevin who attended me was very friendly , decent and polite More

by VIJAY5484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Mar 22, 2018 -

Germain Honda of Dublin responded

Thank you for your business and welcome to Germain. We are so happy you elected to service your vehicle with our team. We are thrilled that you enjoyed your visit and that you liked working with Kevin. We hope this is the beginning of a long and lasting relationship. Best Regards, Craig Ferguson General Manager

March 21, 2018

So many bad experiences I don’t even know where to start The fist experience I had was when my FCW wasn’t working. I was told that to test it I would have to drive into stopped vehicles and if it didn’t go o More

by RR2WILD
Recommend Dealer
No
Employees Worked With
I can’t remember-
Apr 09, 2018 -

Germain Honda of Dublin responded

We are sorry to hear that you feel this way. We strive for an excellent customer experience in our Service Department, and we are proud to maintain a 4.8/5 star rating on Dealerrater. We are sincerely sorry that we feel short of this on your visits. We appreciate all feedback, negative or positive, and we will continue to make improvements for our customers.

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