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Germain Honda of Dublin

Dublin, OH

4.9
4,210 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,210 reviews

November 03, 2021

Service department and shop the dirtiest in the city !! Major oil leak after oil change Manager won’t go extra mile for a customer Had car there for an different issue 4 times they can’t figure out N More

by Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Rankin, Kevin Withers
Nov 30, 2021 -

Germain Honda of Dublin responded

We are sorry to hear that you feel this way. We do stand behind our technicians, but understand that mistakes happen. Our service manager, Tom Rankin, many times has readily admitted if we make a mistake. If we do not feel as if our service center is liable, we will not take financial responsibility for the issue.

October 26, 2021

This is the first time I actually enjoyed buying a car. I had gone to the dealership where I bought my CRV 10 years ago and was totally turned off by the salesperson. I was telling a friend and she suggested More

by carolelaine_3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover, Dontay Hunter,Sr
Oct 27, 2021 -

Germain Honda of Dublin responded

Thank you for taking the time to share this amazing review! We are overjoyed that we had the opportunity to work with you and provide you with the quality experience that you so much deserve! Your kind words and satisfaction mean so much to us, and we hope to continue serving you and your future automotive needs. We wish you the warmest congratulations on your new vehicle and the safest of travels until we meet again! Regards, Rich Newsome - General Manager

October 19, 2021

Chris Glover was simply awesome. He cared more about what worked for me than him. More

by michael.schilling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 19, 2021 -

Germain Honda of Dublin responded

Michael, Thank you for leaving Chris this excellent review. Your satisfaction is of the utmost importance to us, and we are happy to hear that Chris took such great care of you throughout your visit. We appreciate your business. Please do not hesitate to give us a call if there is ever anything more that Chris or the team may help you with! Regards, Rich Newsome - General Manager

October 19, 2021

Chris Glover was a great salesman! Very helpful and patient! However the dealership was very late with paperwork, I had to wait almost 3 months to register my car. There were always issues with somethi More

by Zaynab alabdali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 19, 2021 -

Germain Honda of Dublin responded

Zaynab, Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we thank you for your patience throughout your experience. We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Chris or the team may help you with. Regards, Rich Newsome - General Manager

October 17, 2021

Jheni was amazingly helpful!! She looked for a car for me in my price range and couldn’t find anything with all the features I wanted. Usually that would be the end of our conversation but Jheni went above a More

by Trippyjenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Oct 18, 2021 -

Germain Honda of Dublin responded

Jenna, Thank you for leaving Jheni this wonderful review and recommendation! We are happy to hear that she was so helpful and informative, and that she provided you with the quality assistance that you so much deserve. She will be honored to know how greatly you valued her efforts. Please drive safely, and do not hesitate to let us know if there is ever anything more that she or the team may help you with! Regards, Rich Newsome - General Manager

October 16, 2021

I recently just purchased my second car from salesman Chris Glover at Dublin Honda. Chris is so knowledgeable and genuinely cared that i ended my deal with complete satisfaction. The follow up afterwards More

by PegR0227
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 18, 2021 -

Germain Honda of Dublin responded

We are so appreciative of your repeat business, and we are thrilled that Chris could make your recent visit such a success. We couldn't be more pleased to hear of your kind words and satisfaction, and we congratulate you on your new vehicle- on behalf of Chris and the entire team! Safe travels. Regards, Rich Newsome - General Manager

October 14, 2021

It has been a pleasure working with Stephanie Hausherr for the last 11 years for my car purchases. Stephanie makes it a easy experience buying a new car . Thanks Stephanie for your great customer service! More

by Linda A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Grunkemeyer, Stephanie Hausherr
Oct 15, 2021 -

Germain Honda of Dublin responded

Linda, We are so appreciative of your continued business, and we are pleased that Stephanie could consistently provide you with the quality service that you so much deserve. Your kind words and satisfaction mean so much to us, and we hope to continue serving you and your automotive needs for years to come. Wishing you the warmest congratulations on your new vehicle- on behalf of Stephanie and the entire team! Regards, Rich Newsome - General Manager

October 12, 2021

What a pleasure it was to Work with Chris Glover in the recent purchase of my new car. I was looking for a hybrid and Chris knows Hybrids from A to Z. He was able to answer all my questions and get my ne More

by C. Bears
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Oct 14, 2021 -

Germain Honda of Dublin responded

Congratulations on your new vehicle! We are overjoyed that Chris could make things happen for you and ensure that your visit was an overall success! He certainly is exceptional at his skill. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Regards, Rich Newsome - General Manager

October 05, 2021

Kevin Withers in the service department provides excellent customer care. His honesty, integrity, and customer focus is exemplary. More

by Suejimheilman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Oct 05, 2021 -

Germain Honda of Dublin responded

Thank you for leaving Kevin this excellent review! He will be honored to hear of your very kind words and to know how greatly you valued his assistance! We thank you for confiding in our dealership with your automotive needs, and we hope to see you again the next time your vehicle is ready for service! Regards, Rich Newsome - General Manager

September 07, 2021

Christopher Glover has helped me twice with my car leases. He’s been so great and attentive during and after with his follow up calls and emails that I’ve recommended him to family and friends. Both More

by rocrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glover
Sep 08, 2021 -

Germain Honda of Dublin responded

Thank you for leaving Christopher this amazing review! He will be delighted to hear of your very kind words and to know how confident you are in his efforts. Your satisfaction is of the utmost importance to us. Please do not hesitate to give us a call if there is ever anything more that Chris or the team may help you with! We wish you the warmest congratulations on your new vehicle and the safest of travels until we meet again! Regards, Rich Newsome - General Manager

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