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Germain Honda of Dublin

Dublin, OH

4.9
4,226 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,226 reviews

December 02, 2020

Everytime I go in there for maintenance Kevin W. does a great job. He is a real asset to your company. Thanks for hiring a great guy. More

by loriann0531
Recommend Dealer
Yes
Employees Worked With
Kevin Withers
Dec 07, 2020 -

Germain Honda of Dublin responded

Thank you, Loriann! We're happy to hear that Kevin continues to make sure you have great service experiences, and that your car is well taken care of. We appreciate your business and look forward to seeing you at your next service visit. Regards, Craig Ferguson - General Manager

December 01, 2020

Ryan Kennedy was my service tech. and I arrived earlier than my scheduled time, he was able to get me in without any problems and help with a ride to a local restaurant. Ryan went over my service report More

by melodiemel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
Dec 07, 2020 -

Germain Honda of Dublin responded

Thank you, Melodie! We're happy to hear that you had a great service experience with Ryan, and that he was so helpful and attentive to your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Best Regards, Craig Ferguson - General Manager

November 28, 2020

Very friendly and ever so helpful!! He is always ready to help me and answer all my questions that I might have. I have gotten so I always ask for him when I come in. More

by dibishop7688
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Nov 30, 2020 -

Germain Honda of Dublin responded

Thank you, dibishop! We're happy to hear that Chris was once again so helpful and informative, and that you had a great experience. We appreciate your business and look forward to seeing you on your next service visit. Regards, Craig Ferguson - General Manager

November 25, 2020

The Germain staff (especially Joe Lackey) always takes great care of me. Shout out to the Citrin employees (Collin) for being kind when greeting me and giving me proper instructions! More

by gbhtiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess, Joseph Lackey
Nov 30, 2020 -

Germain Honda of Dublin responded

Thank you, gbhtiger! We're so glad that you continue to have great experiences with us, and that Joe made sure you were once again well accommodated from start to finish. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

November 23, 2020

Winslow Johnson sold us a beautiful vehicle for our daughter, a new driver. He worked with us to find the safest vehicle at a price we could afford. We will definitely be back. More

by Patricia.DelBoccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winslow Johnson
Nov 30, 2020 -

Germain Honda of Dublin responded

Thank you, Patricia! We're pleased to hear that Winslow was so helpful and attentive, and made sure the experience of purchasing your daughter's first vehicle was so enjoyable. We're glad he found you a great car at the right price, and we hope your daughter is enjoying it! Regards, Craig Ferguson - General Manager

November 21, 2020

Any Pickens is fabulous. She has assisted me previously and when I saw her the the service area I made an effort to get to her! Thank you Professional courteous great More

by Ljbonfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Nov 23, 2020 -

Germain Honda of Dublin responded

We're so glad you had another great experience with Amy! We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

November 21, 2020

Jheni Felix hands down is the most honest, caring Jheni Felix hands down is the most honest, caring saleswoman ever! She truely turned a stressful situation into a happy experience. She goes above an More

by Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Nov 23, 2020 -

Germain Honda of Dublin responded

Thank you, Holly! We're so glad you had a great experience with Jheni, and that she made you feel well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 21, 2020

Due to COVID-19 and our age, the service department picked up and returned our car to us , keeping us safe. The customer service in the service department provided by all the people I spoke with was More

by gfreisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Robinson, Kevin Withers, Melissa Lucas, Jennifer Hess, Gina Lewis, Deborah Mayse, Ryan Kennedy, Amy Pickens, Joseph Lackey
Nov 23, 2020 -

Germain Honda of Dublin responded

Thank you, gfreisner. We're so glad you felt safe and well accommodated by our staff, and that we were able to service your vehicle and get it back to you safely. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 19, 2020

Was in and out in 45 minutes. Had a quick oil change and tire rotation done on the vehicle. Amy Pickens explained the service performed and the results of the inspection they did as part of the service. The More

by Dublindennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Pickens
Nov 23, 2020 -

Germain Honda of Dublin responded

Thanks Dennis! It's great to hear that Amy was so helpful and efficient, and got your car taken care of quickly. We appreciate your 5-star rating and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 19, 2020

I would like to recognize your shop foreman, Jimmy, for his kind, professional and understanding of my concern about a possible ignition issue. Although no malfunction was found, I believe Jimmy thoroughl More

by Gary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, service shop foreman
Nov 23, 2020 -

Germain Honda of Dublin responded

Thank you, Gary. We love hearing about the great working that Jimmy does, and we're glad he was so helpful and attentive to you and your concerns. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

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