Germain Honda of Dublin
Dublin, OH
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We have worked with Jeff in there past when we decided to lease the Honda Ridgeline. He was helpful and went out of his way to make sure our needs were met and that we were happy with the truck. When it cam lease the Honda Ridgeline. He was helpful and went out of his way to make sure our needs were met and that we were happy with the truck. When it came time to lease another car the first person we called was Jeffrey Carroll. He is doing everything he can to help the customer and his follow up is excellent. We would recommend him to everyone looking to buy a car. More
Mr. Ryan Kennedy assisted me to complete the needed service paperwork and discussed the recommendations after the service. The waiting room was clean and safe for the customers. Thanks! service paperwork and discussed the recommendations after the service. The waiting room was clean and safe for the customers. Thanks! More
Took my Honda Accord to Germain to be serviced. Since I dropped my car off the night before - did not get to meet Ryan Kennedy, but Ryan did call me the next day to let me know what was done and that my ca dropped my car off the night before - did not get to meet Ryan Kennedy, but Ryan did call me the next day to let me know what was done and that my car was ready to be picked up. Ryan was very professional on the call, was able to answer any questions I had, felt very comfortable having Ryan work on my car - hopefully will get him again the next time I have my car serviced. If at all possible - I will definitely ask for him to do the work. Thank you again Ryan - you are the best! Rose Antonio More
Matt Shindler is an amazing salesman. He made sure to go over the CarFax with care and answer any questions I had about the Honda CRV I bought from him. He made me feel at ease and was adept at getting the over the CarFax with care and answer any questions I had about the Honda CRV I bought from him. He made me feel at ease and was adept at getting the paperwork done in a timely fashion. He made me very comfortable with the entire sales process because he was professional, knowledgeable, and kind. More
Jenn Hess was spectacular in taking care of our service needs. She contacted me during each step of the maintenance process. She is the most professional and courteous person. needs. She contacted me during each step of the maintenance process. She is the most professional and courteous person. More
Ryan Kennedy kindly assisted me with my service appointment for our Honda Civic on Monday morning, October 26, 2020. He explained what would be serviced and asked if there were any current problems appointment for our Honda Civic on Monday morning, October 26, 2020. He explained what would be serviced and asked if there were any current problems with our car. Although, it was not a problem, I mentioned that the windshield wiper fluid was low. He said it would be filled and made a note to have the fluid level checked and filled. Ryan directed me to the lounge and told me when to expect our car’s service to be completed. When that time came, Ryan came into the lounge to let me know that our car was ready and waiting for me. The windshield wiper fluid was not only filled but also new windshield wipers had been installed on our car. Thank you, Ryan, for your follow-through and your professionalism. Sincerely, Carol Fitzgerald More
Jim made the process smooth and easy. He was able to answer all my questions over the phone before coming in. I would highly recommend. answer all my questions over the phone before coming in. I would highly recommend. More
The opportunity to buy my car with Germain was good. I think what held me back from giving 5 stars was in buying a used car that was not a Honda. There were items missing from the car, i.e. floor mats, 2n think what held me back from giving 5 stars was in buying a used car that was not a Honda. There were items missing from the car, i.e. floor mats, 2nd key, cargo support cover and tire inflation kit all of which is where probably available for Honda's. I appreciated James help and Jheni and really do love my new car. More
Jenn Hess was a terrific service representative. She represents Germain Honda very professionally, and with a nice personal touch. She probably deserves a promotion, but I hope she stays at this locatio represents Germain Honda very professionally, and with a nice personal touch. She probably deserves a promotion, but I hope she stays at this location. More
Took my vehicle in for oil change for a 630am appointment. During the appointment, Chris Robinson met with me to go over some options for additional work for my vehicle. As much as I wanted to appointment. During the appointment, Chris Robinson met with me to go over some options for additional work for my vehicle. As much as I wanted to have him do all the work, I told him to only do the filter changes so I could leave by 8am as I had other errands to run. True to his word, he got those additional filter changes done and I was out the door at 8am to do other things. Chris was very professional to work with and I would love to work with him again on my next service call! More