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Germain Honda of Dublin

Dublin, OH

4.9
4,226 Reviews

6715 Sawmill Rd

Dublin, OH

43017

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Showing 4,226 reviews

November 03, 2020

We have worked with Jeff in there past when we decided to lease the Honda Ridgeline. He was helpful and went out of his way to make sure our needs were met and that we were happy with the truck. When it cam More

by signmark7652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Carroll
Nov 03, 2020 -

Germain Honda of Dublin responded

It's great to hear that Jeff made sure you had another great leasing experience! We're glad all of your needs and expectations were met, and we appreciate your recommendation. We hope to work with you again in the future. Regards, Craig Ferguson - General Manager

November 02, 2020

Mr. Ryan Kennedy assisted me to complete the needed service paperwork and discussed the recommendations after the service. The waiting room was clean and safe for the customers. Thanks! More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
Nov 03, 2020 -

Germain Honda of Dublin responded

Thanks Ann! We're happy to hear that Ryan was so helpful and informative, and made sure you were well aware of your vehicle's service needs. We appreciate your business and hope to work with you again in the future. Regards, Craig Ferguson - General Manager

October 30, 2020

Took my Honda Accord to Germain to be serviced. Since I dropped my car off the night before - did not get to meet Ryan Kennedy, but Ryan did call me the next day to let me know what was done and that my ca More

by rantonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kennedy
Nov 03, 2020 -

Germain Honda of Dublin responded

Thanks Rose! It's great to hear that Ryan was so helpful and informative, and made sure that you felt confident with the work that was done on your vehicle. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

October 28, 2020

Matt Shindler is an amazing salesman. He made sure to go over the CarFax with care and answer any questions I had about the Honda CRV I bought from him. He made me feel at ease and was adept at getting the More

by annagozzimyers2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Shindler
Nov 03, 2020 -

Germain Honda of Dublin responded

Thanks Anna! We're happy to hear that Matt made sure you were well informed about your new CR-V, and that all of your questions and concerns were addressed. We're glad it was such a pleasant experience for you, and we hope to work with you again in the future.

October 28, 2020

Jenn Hess was spectacular in taking care of our service needs. She contacted me during each step of the maintenance process. She is the most professional and courteous person. More

by chrisbare16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Nov 03, 2020 -

Germain Honda of Dublin responded

Thank you, Chris! We're glad Jenn was so helpful and informative, and made sure you were aware of all of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

October 27, 2020

Ryan Kennedy kindly assisted me with my service appointment for our Honda Civic on Monday morning, October 26, 2020. He explained what would be serviced and asked if there were any current problems More

by fitzreese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Rufai, Ryan Kennedy
Oct 27, 2020 -

Germain Honda of Dublin responded

Thank you for sharing your experience, Carol. We're happy to hear that Ryan was so helpful and attentive, and took great care of your vehicle. We're glad you felt well accommodated throughout the whole process, and we appreciate your business! We hope to work with you again in the future. Regards, Craig Ferguson - General Manager

October 27, 2020

Jim made the process smooth and easy. He was able to answer all my questions over the phone before coming in. I would highly recommend. More

by mjhopper53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saqib Naeem, Jim Beatty
Oct 27, 2020 -

Germain Honda of Dublin responded

Thank you mjhopper! It's great to hear that Jim was so helpful and informative, and made sure that all of your questions and concerns were addressed. We appreciate your recommendation and hope to work with you again in the future.

October 26, 2020

The opportunity to buy my car with Germain was good. I think what held me back from giving 5 stars was in buying a used car that was not a Honda. There were items missing from the car, i.e. floor mats, 2n More

by Matt S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jheni Felix
Oct 27, 2020 -

Germain Honda of Dublin responded

Hello Matt, I am glad to hear that you had a pleasant experience with Jheni and James, and that they made sure you found a car that you really enjoy. If there is anything else we can assist you with, please don't hesitate to contact us directly at the dealership. Regards, Craig Ferguson - General Manager

October 26, 2020

Jenn Hess was a terrific service representative. She represents Germain Honda very professionally, and with a nice personal touch. She probably deserves a promotion, but I hope she stays at this locatio More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hess
Oct 27, 2020 -

Germain Honda of Dublin responded

Thank you, Andy! We're happy to hear that Jenn was so helpful and attentive, and made you feel confident and well accommodated during your service experience. We appreciate your business and look forward to working with you again in the future. Regards, Craig Ferguson - General Manager

October 26, 2020

Took my vehicle in for oil change for a 630am appointment. During the appointment, Chris Robinson met with me to go over some options for additional work for my vehicle. As much as I wanted to More

by andrewgk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Robinson
Oct 27, 2020 -

Germain Honda of Dublin responded

Thank you for sharing your experience, Andrew. It's great to hear that Chris was so helpful and informative, and made sure your car was well taken care of. I'm glad it was a quick and efficient visit for you, and look forward to seeing you again on your next service visit. Regards, Craig Ferguson - General Manager

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