Cole Smith
Cole Smith at Germain Honda of Dublin

Cole Smith

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

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4.7
39 Reviews
4.7

39 Reviews

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39 Reviews of Cole Smith

July 24, 2026

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Employee Rating

He was very helpful and efficiently handled the entire process. It was the best experience that I ever had purchasing a car. More

by WTAKACS
Service Price Transparency
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Recommend Dealer
Yes
Jul 25, 2026

Germain Honda of Dublin responded

It’s wonderful Kevin guided you through the purchase so efficiently and made it your best car-buying experience. Thank you for choosing Honda. We appreciate your feedback and look forward to helping you again. Best Regards, Larry Scott (General Manager)

July 19, 2026

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I've been taking my car to Germain Honda Service for the last 5+ years and I feel confident in their service. Cole, whom I've worked on several occassions, has always been was professional and knowledgeabl More

by wemlwp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 19, 2026

Germain Honda of Dublin responded

We appreciate your trust over the past five years and are glad Cole and our service team provided clear evaluations and prompt repairs for your Honda. Please let us know whenever you need assistance. Best Regards, Larry Scott (General Manager)

July 12, 2026

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Always a great experience servicing at Germain Honda of Dublin. Excellent people who know how to get the work done. More

by martinsamaccord15
Service Price Transparency
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Recommend Dealer
Yes
Jul 12, 2026

Germain Honda of Dublin responded

Thanks for sharing your five-star experience servicing your Subaru Ascent with us. Our technicians take pride in delivering efficient and reliable work so you can get back on the road with confidence. We appreciate your trust and look forward to assisting you again. Best Regards, Larry Scott (General Manager)

July 09, 2026

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It is super easy and very quick to schedule and they have a good system and organized! More

by MESCHNEIDER7
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Recommend Dealer
Yes

Other Employees Tagged: Steven Barnard

Jul 09, 2026

Germain Honda of Dublin responded

Thank you for sharing how simple and swift it was to schedule service for your Honda CR-V. We’re glad our organized system met your expectations. We’re here whenever you need future service. Best Regards, Larry Scott (General Manager)

July 05, 2026

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I show up early without an appointment. They always fit me in. They give me a good estimate for time. They know my vehicles. I agree with their ideas 95 percent of the time. Both my cars ar More

by PAPANEAR2
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 05, 2026

Germain Honda of Dublin responded

It’s great to hear our team can accommodate you without an appointment and provide clear time estimates. Cole and the team enjoy working on your Hondas and making recommendations that keep them running smoothly. Thanks for trusting us with your service needs. Best Regards, Larry Scott (General Manager)

July 01, 2026

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One of the best dealers off Honda. They are doing great job and they have professional specialist on the service. thank you so much GermainHonda dealership specialist on the service.! More

by COLUMBUS007
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Germain Honda of Dublin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Larry Scott (General Manager)

June 29, 2026

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Cole was very informative and very knowledgeable answering all my questions! Service was completed within time he told me so that I could get to work. More

by TAT22450
Service Price Transparency
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Recommend Dealer
Yes
Jun 29, 2026

Germain Honda of Dublin responded

Delighted that Cole’s expertise answered all your questions and that your Honda Accord Hybrid was ready when expected. Thank you for choosing us and for sharing your experience. Best Regards, Larry Scott (General Manager)

June 29, 2026

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Cole Smith is top notch service advisor always ready to assist with any concerns and always keeps me aware with what’s going on with my vehicle while it’s in service! Can’t say enough about how satisfied I More

by 94EGCOUPE10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Germain Honda of Dublin responded

We’re thrilled to hear that Cole kept you informed and assisted with any concerns during your Honda service. It’s wonderful to know how satisfied you are with Cole and our service department. Thank you for sharing your experience. Best Regards, Larry Scott (General Manager)

June 29, 2026

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Employee Rating

They were able to get my car in and fix in record time! Didn't have to wait days. The parts were there and on in no time. From the time that we drove in, to the time we drove out, everyone was extremely More

by JLS5411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Barnard

Jun 29, 2026

Germain Honda of Dublin responded

Thank you for sharing how swiftly your Honda Civic service was completed thanks to prompt parts availability. We’re glad our team provided a friendly and efficient experience from the moment you arrived until you drove out. We look forward to assisting with any future maintenance needs. Best Regards, Larry Scott (General Manager)

June 28, 2026

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Employee Rating

They were timely and communicated well while ensuring the warranty covered the maintenance that I purchased with my new van. More

by CHADLAUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

Germain Honda of Dublin responded

It’s great to hear our team stayed on schedule and clearly communicated each step while confirming your Odyssey’s warranty covered the maintenance you purchased. Cole appreciates your feedback and looks forward to assisting you again. Best Regards, Larry Scott (General Manager)

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