Cole Smith
Cole Smith at Germain Honda of Dublin

Cole Smith

Service Advisor

Germain Honda of Dublin

6715 Sawmill Rd
Dublin, OH 43017

Contact Me
4.4
17 Reviews
4.4

17 Reviews

Write a Review

17 Reviews of Cole Smith

June 05, 2026

Dealership Rating
Employee Rating

Not wasting my time with Germain after buying seven cars and all my service over the past 21 years More

by jrwohcpa
Recommend Dealer
No

Other Employees Tagged: Cole Smith

June 03, 2026

Dealership Rating
Employee Rating

Great services. Very professional. Quick service. It was a great atmosphere. Very friendly. Great. Professional More

by AZUREINGERSOLL
Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

Jun 03, 2026

Germain Honda of Dublin responded

Thank you for sharing your experience. We’re glad the friendly atmosphere and quick, professional service for your Honda CR-V hit the mark. Best Regards, Larry Scott (General Manager)

June 03, 2026

Dealership Rating
Employee Rating

Amazing, came in for extended warranty on the AC compressor and Cole got me together and communicated very well to me. Car was done within the same day and even gave me a loaner car after dropping o More

by Rsivieng
Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

Jun 03, 2026

Germain Honda of Dublin responded

Thank you for trusting our team with the extended warranty work on your Civic’s AC compressor. We’re glad Cole kept you informed and that your car was ready the same day with a loaner. We appreciate the five-star review. Best Regards, Larry Scott (General Manager)

June 03, 2026

Dealership Rating
Employee Rating

Cole is one of the honest & good service advisors. He told me what repairs could wait & what was important. He reminds me of Eddie Sorrell of Beavercreek. I will continue to use Germain as long as peo More

by Woods_jacquie
Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

Jun 03, 2026

Germain Honda of Dublin responded

Your feedback is wonderful, and we’re pleased Cole’s honest guidance helped you understand which repairs could wait. We’re honored you’ll continue trusting us with your Honda. We look forward to having Cole provide the support you need to keep it running smoothly. Best Regards, Larry Scott (General Manager)

June 01, 2026

Dealership Rating
Employee Rating

Seam's to me all service specialist is knowledgeable person specially Cole smith is beast man for this job More

by M.HOSSAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Germain Honda of Dublin responded

Thank you for choosing Germain for your automotive service needs and for leaving Cole this kind review. Your business and positive feedback mean so much to us all. Best Regards, Larry Scott General Manager

May 28, 2026

Dealership Rating
Employee Rating

Very efficient operation. We had a roadside emergency and were back on the road very quickly. I really appreciate the videos and pictures of work that needed to be done. More

by Mongesm
Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

May 28, 2026

Germain Honda of Dublin responded

What a relief to know you were back on the road so quickly after that roadside emergency. Cole and our technicians were happy to share videos and photos to keep you informed about the work on your Honda CR-V. Thank you for choosing us. Best Regards, Larry Scott (General Manager)

May 27, 2026

Dealership Rating
Employee Rating

Cole Smith was absolutely superb in handling my vehicle. He answered every question to my complete satisfaction and quickly resolved any issues I had. He is a total professional and I hope he will be the on More

by RBURKE4540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Germain Honda of Dublin responded

It’s wonderful to hear that Cole provided professional and efficient service for your Honda Civic Hybrid. We’re glad he answered all your questions and resolved any issues promptly, and we look forward to assisting you again. Best Regards, Larry Scott (General Manager)

May 19, 2026

Dealership Rating
Employee Rating

They said my battery was fried, but it wasn't. They didn't have my keys in my car when I picked it up, but they were able to find them quickly. I appreciate the quickness to get everything fixed. More

by abbeycamp1
Recommend Dealer
No

Other Employees Tagged: Cole Smith

Jun 04, 2026

Germain Honda of Dublin responded

Our team apologizes that your visit did not meet our high 5-star standards of service. Our Service Director, Amy Pickens would appreciate the opportunity to speak with you and have the opportunity to discuss your concerns. Please contact Amy at (614)789-0117. Thank you. Best Regards, Larry Scott General Manager 614-388-8510 ext. 1134 lscott@germaincars.com

May 18, 2026

Dealership Rating
Employee Rating

It was a quick drop off. Cole was very kind and prompt to explain things to me. I think the shuttle drivers were the absolute best! They were respectful, kind, and safe when More

by NSANCHEZ280
Recommend Dealer
Yes

Other Employees Tagged: Cole Smith

May 18, 2026

Germain Honda of Dublin responded

Thanks for sharing about your experience with Germain Honda of Dublin. We appreciate your business and hope to see you again soon! Best Regards, Larry Scott (General Manager)

May 16, 2026

Dealership Rating
Employee Rating

Cole is knowledgeable, professional and through. He cares about the customers and I trust his advice. More

by PARSELLSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2026

Germain Honda of Dublin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Cole here at Germain Honda of Dublin. Best Regards, Larry Scott (General Manager)

1

Dealership Inventory (459 Vehicles)

used 2025 Kia Soul car, priced at $17,845
2025 Kia Soul
used
Snow White Pearl exterior
CVT
Front-wheel Drive
used 2023 Honda Civic car, priced at $24,245
2023 Honda Civic
used
Lunar Silver Metallic exterior
CVT
Front-wheel Drive
used 2025 Honda Accord car, priced at $28,845
2025 Honda Accord
used
Platinum White Pearl exterior
CVT
Front-wheel Drive
used 2025 Honda Accord car, priced at $28,775
2025 Honda Accord
used
Radiant Red Metallic exterior
CVT
Front-wheel Drive
used 2023 Honda Passport car, priced at $33,345
2023 Honda Passport
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2024 Honda Accord Hybrid car, priced at $32,145
2024 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive