Germain Honda of Naples
Naples, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,693 reviews
John was the perfect Sales person for my parents. He was kind, patient and respectful. Thoroughly explained everything about the different CR-V's. Took time to answer all of their questions. Different advan kind, patient and respectful. Thoroughly explained everything about the different CR-V's. Took time to answer all of their questions. Different advantages/ disadvantages with respect to leasing or buying. In the end a car was selected that pleased them both. More
Browsed on line autos for sale. called dealership and got all questions answered and follow up calls promptly. chose a vehicle made appointment and drove 30+ miles to THIS dealership to see vehicle. We we all questions answered and follow up calls promptly. chose a vehicle made appointment and drove 30+ miles to THIS dealership to see vehicle. We were greeted professionally but with a friendliness that made us feel more comfortable. our salesman went out of his way to show us around, answer our questions and demonstrate the many available options. We were well please with our buying experience. More
I've purchased many cars over the years this purchase was one of the best!! . .no pressure, no surprises or attempts to add on items I didn't want. John was low-key, answered my questions, heard what I was one of the best!! . .no pressure, no surprises or attempts to add on items I didn't want. John was low-key, answered my questions, heard what I was looking for in my next car and got the deal done with no needless "selling". I knew what I wanted and he delivered it!! I'll come back if another Honda is in my future. More
Love Germain!!! They were all great... really!! On vacation I managed to break my mothers car two times, both times I took it to Germain and was waited on by George, super nice, fixed it both days rig vacation I managed to break my mothers car two times, both times I took it to Germain and was waited on by George, super nice, fixed it both days right away!!! The second time it was right before closing time and they still took it in, even though it was almost 4:30 pm! While waiting had the pleasure of meeting John McDonnell too, who was also Super nice guy! i would definitely recommend Germain Honda of Naples to anyone. More
I would recommend this service department to anyone! Couldn't ask for anything more! Germain goes beyond my expectations! They even wash your car for you! Love this dealership! Couldn't ask for anything more! Germain goes beyond my expectations! They even wash your car for you! Love this dealership! More
From: Charles Hoover 305 Nina Circle From: Charles Hoover 305 Nina Circle Uniontown, PA 15401 Cell : 724-880-3352 To Whom it may concern, I am writing From: Charles Hoover 305 Nina Circle Uniontown, PA 15401 Cell : 724-880-3352 To Whom it may concern, I am writing to let you know how much I appreciated the outstanding customer service I received 2 weeks ago from Lee Glesmer, Service Advisor, at Germain Honda of Naples. My son, Matthew Hoover, lives in Estero, FL and owns a Honda Civic. During a recent visit with him, the Honda required service, twice in one week. Due to Lee's concern for my son's safety he scheduled each appointment on the same day I called, which was greatly appreciated. I am highly pleased with the professional manner in which my son's Honda Civic was serviced. The help I received from Lee Glesmer was above and beyond and I'm very impressed with his customer service. He is an asset to your company. Sincerely, Charles Hoover More
From start to finish, everything promised was true. I spoke with Ben Hartman over the phone and Alex Soare in person. I leased a 2014 Honda Pilot, and I could not be happier with my experience. I would spoke with Ben Hartman over the phone and Alex Soare in person. I leased a 2014 Honda Pilot, and I could not be happier with my experience. I would recommend this dealer and the 2 employees mentioned. More
Rafael was great from beginning to end. He was professional as was the technician. They were prompt, courteous and effective. I would recommend them highly. professional as was the technician. They were prompt, courteous and effective. I would recommend them highly. More
From the first time we met Jesse, he provided wonderful customer service. This included a very detailed explanation of the car and its features. He obviously knew the product very well. He was also very customer service. This included a very detailed explanation of the car and its features. He obviously knew the product very well. He was also very friendly and courteous and made us feel very comfortable and at ease. More
My mom and dad stopped in the dealership today on a whim, and found a 2003 Honda Accord with 58,000 miles on it for a very nice price. My mom called me in Raleigh, NC as I'm a salesperson at a car dealershi and found a 2003 Honda Accord with 58,000 miles on it for a very nice price. My mom called me in Raleigh, NC as I'm a salesperson at a car dealership for past 3 years and asked my opinion. He had told them that the car was mismarked and the discount was all he could do, dropped to 9,450. I believed him because we have experienced that on our lot. I told them it was a very fair deal and to feel good about it and I let them make their final decision. they called me a few hours later and let me know they bought the car and that their salesman was very nice, funny, and really made them feel comfortable. I would like to thank you for treating my parents as I feel I would do for your parents. They even gave my dad a great price on tinted windows and rainguards. Thank you for being a dealership I would want to work for if I lived in the Fort-Myers area. Thanks, Joe DiLorenzo More