Germain Honda of Naples

I was treated great from start to finish. Callie was Excellant. Over and above Wonderful. Callie was Excellant. Over and above Wonderful. More

Germain Honda of Naples gave me professional and friendly customer service right away when entering the service area! Guillermo Ara was my customer service representative, and he was also professional, frien customer service right away when entering the service area! Guillermo Ara was my customer service representative, and he was also professional, friendly, and most important proficient at his job. He kept me updated throughout the day. Thank you so much! More

buen ambiente el servicio muy profesional excelente atención y sigan así capacitando al personal para seguir atención y sigan así capacitando al personal para seguir More

Germain Honda of Naples is very customer oriented and is very responsible to customer needs very responsible to customer needs More

First time buying a car by myself as a single woman. I had a great buying experience. I would recommend Luis Ramirez, my salesman, to anyone looking to buy. He was kind and listened to my needs. He came I had a great buying experience. I would recommend Luis Ramirez, my salesman, to anyone looking to buy. He was kind and listened to my needs. He came through in the end with the deal I was looking for. Germain Honda did me right and Luis made it happen. More

I would like to express my complete satisfaction with my experience at Germain Honda of Naples. From the very beginning, I received professional, transparent, and friendly service. The dealership has a well experience at Germain Honda of Naples. From the very beginning, I received professional, transparent, and friendly service. The dealership has a well-organized, professional, and customer-focused environment, which makes a big difference when buying a vehicle. I would especially like to highlight Soren Garcia, who was outstanding throughout the entire process. He was attentive, patient, and very clear in his explanations, never applying any pressure. His professionalism and willingness to help made the experience smooth and enjoyable, and thanks to him I found the perfect vehicle. I am extremely happy with my purchase. I also want to recognize Luis in the finance department, who provided excellent service. He was clear, honest, and efficient when explaining all the financing options, answered all my questions, and made the process quick and stress-free. Overall, the service, attention, and entire experience exceeded my expectations. I highly recommend Germain Honda of Naples, Soren Garcia, and Luis in financing to anyone looking to purchase a vehicle with confidence and outstanding customer service. Well-deserved five stars! More

I am very pleased with the attention and professionalism My wife and I received while purchasing my pilot. Brandon McAvoy did an excellent job. He explained everything and with the consultation of Steve Sen My wife and I received while purchasing my pilot. Brandon McAvoy did an excellent job. He explained everything and with the consultation of Steve Sentementes made the experience noteworthy. Thank you Honda of Naples More

Carlos does a great job serving the customers. Always very helpful and explains things clearly Always very helpful and explains things clearly More

The fact that this dealer has a 5 star review seems suspect. The Germain name is not what it used to be to be. To make a long story short I had a written quote for a civic. The day I was suppose to com suspect. The Germain name is not what it used to be to be. To make a long story short I had a written quote for a civic. The day I was suppose to come in to purchase I was contacted and told it was sold. Not to worry another car was on the way. 6 days later the car is there except they changed the terms. $900 increase and it required me financing with them. No misunderstanding or confusion just The usual shenanigans.. More

Excellent service experience, start-to-finish, at Germain Honda, over the holidays, 2025. Guillermo Ara, our service provider, was highly attentive, courteous, patient, and knowledgeable. He - and his Honda Honda, over the holidays, 2025. Guillermo Ara, our service provider, was highly attentive, courteous, patient, and knowledgeable. He - and his Honda Team - listened, assessed, diagnosed, and resolved the necessary issues in a timely manner; and the car has been running beautifully since the same-day completion. I look forward to our future work together. Thank you, and your team, Guillermo! More