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Germain Honda of Surprise

Surprise, AZ

4.8
854 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 854 reviews

April 04, 2025

George was very helpful and respectful. He made my first visit a very pleasant experience. George kept me informed about the status of my vehicle and explained the areas of concern in detai More

by Lene H.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
George Haslerig
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to post your rating. This positive feedback motivates the team to continue exceeding to meet our client’s quality expectations! Thank you for choosing to work with our team here at Germain. Best Regards, Sassha Motz General Manager

April 04, 2025

first visit and all was great. Nice people, good service work, price was fine, all was very good... will be back. George was very nice and explained everything very well. Thank More

by sldoellman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
George Haslerig
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

April 04, 2025

George was very thorough with me very polite and appreciate him and the work he did for me More

by GIXXERKID3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for leaving George this kind review. We know he will appreciate your sharing your positive experience. Best Regards, Sassha Motz General Manager

April 04, 2025

I received excellent customer service today. Robert is great to work with. They finished my car in no time. More

by rd.dennison10
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Germain Honda of Surprise responded

Our team is happy your enjoyed a quality and efficient service experience. We look forward to serving you for years to come. Best Regards, Sassha Motz General Manager

April 04, 2025

George was professional, knowledgeable, helpful and kind. I couldn't ask for better service and I never felt rushed. All my needs were addressed even if they weren't scheduled. From Liz in parts to George to More

by maxdenhanger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager?, George Haslerig
Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for trusting our team with the care of your Honda CRV. Our focus in on delivering only the best to our valued guests. See you down the road. Best Regards, Sassha Motz General Manager

April 04, 2025

This dealership is nice and clean. Such intentional staff, i had such a great experience. I recommend this dealership More

by averieensign17
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiara Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Germain Honda of Surprise responded

Your business and kind recommendation means so much to us all. Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

April 03, 2025

Joshua was great to work with. Very easy to talk to. Knowledgeable about the features of the car. If and when I decide to purchase another car I will look him up. George Haslerig More

by sonadora8660
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Haslerig
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Joshua took great care of you. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

April 03, 2025

The staff was friendly and the team provided great service. I will be coming back to this Honda. More

by ecs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. Our team looks forward to continuing to ensure your complete satisfaction going forward. Best Regards, Sassha Motz General Manager

April 03, 2025

Excellent and speedy service. Please don’t make me write a word minimum, I don’t like it. More

by jackofallstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

Your overall satisfaction is our ultimate goal. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

April 03, 2025

Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

by georgecedwards
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a quality and comfy visit during your recent service experience. Best Regards, Sassha Motz General Manager

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