Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
1,569 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,569 reviews
April 20, 2026
Alfredo Bustamante is,as always, excellent. The service dept did a good job in repairing my Odyssey. Good work by all. Wish I could afford to use your service dept. for all my service needs. The service dept did a good job in repairing my Odyssey. Good work by all. Wish I could afford to use your service dept. for all my service needs. More
by arlenehanna623
Verified Customer
April 20, 2026
Antonio was helpful, kind and efficient. I appreciate you taking care of my honda accord! I appreciate you taking care of my honda accord! More
by cestrada4
April 19, 2026
The dealership didn’t feel like a pressured environment. The reason I decided to purchase a vehicle there was solely because of Marc! Marc was amazing, patient, thorough, and kind! The reason I decided to purchase a vehicle there was solely because of Marc! Marc was amazing, patient, thorough, and kind! More
by zonieyellowrose
April 18, 2026
We are very pleased with the experience we had purchasing a new vehicle at Germain Honda of surprise. Our salesman, Logan, went out of his way to find the exterior./interior colors we were looking for. I enj a new vehicle at Germain Honda of surprise. Our salesman, Logan, went out of his way to find the exterior./interior colors we were looking for. I enjoyed working with Logan during our entire visit. our sales manager, Chad, and finance manager, Ivan, we’re also excellent to work with. From start to finish everyone, including Colin in new vehicle delivery area were the best team to have. More
by jojo1208
April 18, 2026
Jason took his time working with us. He made multiple offers in a no-pressure manner. He did an amazing job for us. We will be back and will be asking for him specifically. Thankyou He made multiple offers in a no-pressure manner. He did an amazing job for us. We will be back and will be asking for him specifically. Thankyou More
by rickm1405
April 18, 2026
We had a great experience shopping with Honda and Shay. No xx or run around and we were in and out with our purchase quicker than any other car we’ve bought. No xx or run around and we were in and out with our purchase quicker than any other car we’ve bought. More
by mistwake
April 17, 2026
Overall great buying experience. Mark and Evan were so friendly and professional. I would highly recommend Germain Honda. Mark and Evan were so friendly and professional. I would highly recommend Germain Honda. More
by Kevin Spong
April 17, 2026
I was in for my new 2026 CRV first service, 9000 miles +/-. I only interfaced with Service this time. No issues, great job as usual. We the Doyle's have been 4-year customers as of this year. The ser +/-. I only interfaced with Service this time. No issues, great job as usual. We the Doyle's have been 4-year customers as of this year. The service department was servicing out 2017 Honda CRV since we moved to AZ in 2022. The service department's continuous good work on our 2017 CVR is what convinced us to buy a new CRV at this dealership. Keep up the good work. Denny Doyle More
by Denny Doyle
Employees Worked With
April 17, 2026
I visited Germain Honda for the first time a few months ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite servi ago and I had the pleasure of being assisted by Kevin. He is extremely helpful, professional and knowledgeable and because of him and the elite service I received here I will continue to return! Thanks Germain Honda! More
by NIKKY.DOMINGO
April 17, 2026
We had great service, easy to work with. We will be back to this dealership again. We will be back to this dealership again. More
by tamiras
