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Germain Honda of Surprise

Surprise, AZ

4.8
1,038 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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13270 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,038 reviews

August 08, 2025

Always friendly, attentive, and helpful. The courtesy Uber ride is a plus. Solve our issues and can usually accommodate desired appt times. More

by CHARLENE.ORCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Germain Honda of Surprise responded

Our team focuses on ensure a quality 5-star experience for all who visit. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

August 08, 2025

Very friendly staff, good water bottle cooler, very helpful and affordable and easy to explain services to customers More

by nickmissler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star review. We are thrilled you enjoyed a quality experience as your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

August 08, 2025

Very personable. Da best couldn't ask for more. I'll be back for more. Tada today More

by wegotbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience with our service team. See you down the road. Best Regards, Sassha Motz General Manager

August 07, 2025

I am very happy and please to deal with Honda German service department and also the sales person Michael who was very kind and willing to teach me how to use my new vehicle. I highly recommend Honda Ge More

by rosieluna52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jersey Michael
Aug 07, 2025 -

Germain Honda of Surprise responded

We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

August 07, 2025

They have a nice waiting room with espresso/latte machine. Carwash is included with your $100 oil change. More

by wwells623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

August 07, 2025

Super attentive and answering questions politely without being irritated at how long it took us to find the right car! More

by roxxiee03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Branden Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dettenrieder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Germain Honda of Surprise responded

Your business and kind words are greatly appreciated. We are pleased to know that our team ensured a quality 5-star experience. Best Regards, Sassha Motz General Manager

August 07, 2025

Jersey Mike was excellent to deal with! Best experience I’ve had buying a car! More

by debra.isherwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin McEuen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with Mike. We are thrilled he took great care of you. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

August 07, 2025

Robert provides outstanding customer service. Enjoy working with him. Provide clear explanation of the service performed and recommendations made for my vehicle. Thanks! More

by jon.olander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Germain Honda of Surprise responded

Thanks so much for your thoughtful feedback! We're happy Robert handled your visit with great care and communication. He's definitely an asset to our team, and we're sure he'll appreciate your kind words. Safe travels until next time! Best Regards, Sassha Motz General Manager

August 07, 2025

I appreciated the honesty and knowledge of Robert Solis, who answered all my questions and help me to make a decision in regard to replacing a battery. More

by mirwinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Germain Honda of Surprise responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

August 07, 2025

All my needs were met at my first service appointment on my new leased vehicle. More

by normajillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Germain Honda of Surprise responded

We thank you for choosing Germain for your automotive needs and look forward to continuing to ensure you receive only the best in customer care throughout your ownership experience. Best Regards, Sassha Motz General Manager

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