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Germain Honda of Surprise
Surprise, AZ
796 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 796 reviews
May 09, 2025
Great and speedy service. Maria kept us apprised of the inspection, needed repairs, and when the vehicle was ready for pick up. We appreciated how friendly and knowledgeable s Maria kept us apprised of the inspection, needed repairs, and when the vehicle was ready for pick up. We appreciated how friendly and knowledgeable she was. More
by alyssafarrell57
Verified CustomerEmployees Worked With
May 09, 2025
George was amazing and so was the experience. I will be going back to Germain Honda for sure. I will be going back to Germain Honda for sure. More
by chad.b1219
Employees Worked With
May 08, 2025
Robert Solis, my service manager was everything I look for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. Thi for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. This was after months of attempting to have the repair made at Prescott Honda to no avail. I highly recommend Robert and Germain Honda. Don’t waste your time at Prescott Honda. I will never buy a car or use their service department again. Germain Is the only way to go. More
by pam.kraft
Employees Worked With
May 08, 2025
Great job! Very clear and upfront on what was needed on my Honda. They always do a great job. Very clear and upfront on what was needed on my Honda. They always do a great job. More
by tkrull13
Employees Worked With
May 07, 2025
Friendly, efficient, keeping informed, good advice, timely, considers the needs of customer, CRV great car timely, considers the needs of customer, CRV great car More
by crelinj
Employees Worked With
May 07, 2025
Took me in as a drop in. Fixed the problem right and I was done!!! Fixed the problem right and I was done!!! More
by pat57
Employees Worked With
May 07, 2025
Joshua Reeves was a pleasure to work with. He was transparent and honest. I didn’t feel like he was ever trying to upsell me or play games. He follows through on his promises and goes the ext He was transparent and honest. I didn’t feel like he was ever trying to upsell me or play games. He follows through on his promises and goes the extra mile to make sure you are happy and everything is clear and fair. I had a small mechanical issue I wanted looked at a few days after my purchase and Joshua came to my house to get my car and delivered it back to me at the end of the day so I wouldn’t have to leave work. Next-level service! We were complete with our experience, we bought two cars from him in the same week and went back to negotiate a third vehicle but wasn’t able to work out the financing for a family member (which is beyond Joshua’s control). He has been very responsive to all our questions and is just a good man over all. More
by hanncoll_99
May 07, 2025
Robert did a very good job of taking care of me and explaining the billing he is a plus explaining the billing he is a plus More
by phillipsclinton
Employees Worked With
May 07, 2025
Very good service. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. More
by hinesintl
Employees Worked With
May 06, 2025
Great service. George reviewed all required work and answered my questions. The work was performed promptly. George reviewed all required work and answered my questions. The work was performed promptly. More
by Hubsteel
Employees Worked With
