Back

Germain Honda of Surprise

Surprise, AZ

4.8
866 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Contact Dealership

13270 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 866 reviews

June 05, 2025

I had a positive experience buying my new (to me) vehicle. Everything went smoothly. Overall, very happy. More

by rebecca.p.harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Breezy Briese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

Your overall quality experience is our priority. Thank you for choosing Germain. Enjoy the road in your previously loved car. Best Regards, Sassha Motz General Manager

June 05, 2025

Always professional and no pressure to buy. Willing to work with you to get what you want. Love them More

by noreencapra20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you so much for sharing your experience with our Sales Department. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every single experience to be “five stars”! We appreciate you, your business and the positive feedback. Best Regards, Sassha Motz General Manager

June 05, 2025

Kevin Proo was my service adviser and he did a great job explaining me everything. He also had a follow up call and offered help if there was any issues. More

by SWAPNIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 06, 2025 -

Germain Honda of Surprise responded

Thank you for your kind words and business. We are happy Kevin ensured a quality and informative service experience. Best Regards, Sassha Motz General Manager

June 05, 2025

An amazing dealership. Also friendly and helpful pulling out all the resources to make what you want happen. I’ve purchased 3 cars from them every experience has been top n More

by hipolito71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike (Jersey Mike) Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Honda of Surprise responded

We are delighted to hear that our team provided you with an excellent car-buying experience. We feel fortunate to have a customer centric team dedicated to customer satisfaction. We hope that you are enjoying your new car, and we look forward to serving you again in the future. Best Regards, Sassha Motz General Manager

June 04, 2025

They 6 services I got seemed to go well. It was good, only problem was my key sensor was disconnected during maintenance and they never connected it. So now I can’t lock the car with my car More

by christina.lopez625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Fast service and knowledge staff. Car was washed and services were explained in detail after the visit. More

by cjd1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Germain Honda of Surprise responded

Thank you for providing feedback about your recent service visit. We are happy to know that Nate ensured a positive and informative service experience. Best Regards, Sassha Motz General Manager

June 04, 2025

The service department is fantastic. Nathan, my service advisor is excellent. Additionally, the sales department is probably the best I have dealt with. More

by damatoman2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Winje
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Germain Honda of Surprise responded

Thank you for your positive review. We're glad to hear that you found our team here at Germain Honda of Surprise so helpful in the service of your vehicle. We look forward to your next visit! Take care! Best Regards, Sassha Motz General Manager

June 04, 2025

I've been taking my vehicle to Honda for many years . Service is always prompt and the reps are always courteous and professional. More

by mary.sobarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 05, 2025 -

Germain Honda of Surprise responded

We thank you for your continued business and positive feedback. Our team will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

June 03, 2025

Robert Solis at the Service Department is professional and extremely helpful with my service. He takes care ensuring that we are fully satisfied with the service received on our Honda. Thanks! More

by MACxMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know that Robert ensured you and your Honda were a top priority and are thoroughly taken care of. See you next time. Best Regards, Sassha Motz General Manager

June 03, 2025

The recall correction for my Odyssey was fast and I believe thorough. It was done faster that the time than I was advised it would be. The service advisor was very courteous, keeping me informed. More

by berlynranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Germain Honda of Surprise responded

We thank you for sharing your positive and efficient service experience. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

...
6
...