Back

Germain Honda of Surprise

Surprise, AZ

4.8
796 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase. When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule. Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country. For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Contact Dealership

13270 N Autoshow Ave

Surprise, AZ

85388

Directions

By Type

Showing 796 reviews

May 09, 2025

Great and speedy service. Maria kept us apprised of the inspection, needed repairs, and when the vehicle was ready for pick up. We appreciated how friendly and knowledgeable s More

by alyssafarrell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by Maria and the Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

May 09, 2025

George was amazing and so was the experience. I will be going back to Germain Honda for sure. More

by chad.b1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Germain Honda of Surprise responded

Thanks for sharing positive feedback on George. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

May 08, 2025

Robert Solis, my service manager was everything I look for in service. He listened to me and immediately spoke to the head of service and to Germaine’s top mechanic. My car was repaired very quickly. Thi More

by pam.kraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

Thank you, Pam! It's wonderful to hear that Robert was so helpful and efficient, and that you felt comfortable and well accommodated at our dealership. We appreciate your business and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

May 08, 2025

Great job! Very clear and upfront on what was needed on my Honda. They always do a great job. More

by tkrull13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Germain Honda of Surprise responded

Your continued business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 07, 2025

Friendly, efficient, keeping informed, good advice, timely, considers the needs of customer, CRV great car More

by crelinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to leave this kind review. Our team works hard to ensure a positive overall experience for all. Best Regards, Sassha Motz General Manager

May 07, 2025

Took me in as a drop in. Fixed the problem right and I was done!!! More

by pat57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

Our team is pleased to know that we were able to accommodate you service needs and get you quickly back on the road. Best Regards, Sassha Motz General Manager

May 07, 2025

Joshua Reeves was a pleasure to work with. He was transparent and honest. I didn’t feel like he was ever trying to upsell me or play games. He follows through on his promises and goes the ext More

by hanncoll_99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua “SuperMan” Reeves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Crews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montana Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. We know we have done our jobs well when we receive such positive feedback. Joshua works hard to ensure a positive sales experience and we are thrilled your visit reflected the hard work and dedication he puts in every day for our valued customers here at Germain Honda of Surprise. We wish you safe travels in your new car's. Best Regards, Sassha Motz General Manager

May 07, 2025

Robert did a very good job of taking care of me and explaining the billing he is a plus More

by phillipsclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your recent service experience with Robert and our team. Best Regards, Sassha Motz General Manager

May 07, 2025

Very good service. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. More

by hinesintl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo (Al) Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Germain Honda of Surprise responded

Our team is happy we were able to accommodate your recent service needs. Thank you for taking the time to share your experience with us. Best Regards, Sassha Motz General Manager

May 06, 2025

Great service. George reviewed all required work and answered my questions. The work was performed promptly. More

by Hubsteel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Haslerig
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Your business and overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

...
6
...