Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Honda of Surprise
Surprise, AZ
857 Reviews
Welcome to Germain Honda of Surprise, a family-owned dealership that remains committed to serving our customers and the local community. In addition to a remarkable selection of the latest new Honda models, Certified Pre-Owned vehicles, and quality used cars – you can expect a hassle-free buying experience made possible by our transparent pricing. Our entire staff of friendly and knowledgeable Honda Product Experts will help you find the right vehicle for your budget and driving habits. Every vehicle in our inventory includes a complimentary CARFAX vehicle history report for total peace of mind on your next purchase.
When it comes time for routine maintenance or service, our state-of-the-art Honda Service Center is equipped to handle all of your automotive needs. Our team of factory-trained technicians has the knowledge and expertise to properly give your vehicle the attention that it deserves. Better still, we carry a full selection of Genuine Honda Parts and Accessories designed to meet the original specifications of your vehicle. For your convenience, our Service Center offers same-day service with no need to interrupt your busy schedule.
Germain Honda of Surprise is also proud to support all members of our armed forces along with their families. We offer a number of exclusive offers and incentives that are designed to help service members save big on their next vehicle purchase. It’s our way of saying “thank you” for their service and dedication to our country.
For over half a century, the Germain Motor Company has remained family-owned and operated with an unwavering commitment to serving our customers, community, and employees. Our mission begins with attracting, developing, and retaining exceptional people in order to deliver you an outstanding experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 857 reviews
Verified Customer
October 12, 2024
It’s always a pleasure to work with Nate and all on the professional service team. professional service team. More
by jurbanus
Employees Worked With
October 12, 2024
Victor took good care of me when they were super busy! Also took care of my "dirty Honda" after 1500 miles of driving with a great car wash. Also took care of my "dirty Honda" after 1500 miles of driving with a great car wash. More
by kevingillette417
Employees Worked With
Victor Morales
October 12, 2024
Always very kind and concerned about my safety. They make a real effort to keep my car running as well as can be and that I will not have issues on the road. I am most grateful to this service te They make a real effort to keep my car running as well as can be and that I will not have issues on the road. I am most grateful to this service team for providing me with their best care. Al Bustamante has been my service person since day one and he has been honest and tries his best to alert me to future problems. He also always calls back! More
by rhissap
October 12, 2024
Prompt. Took my vehicle in early expecting to wait until the scheduled time and yet they finished it in the time noted. Took my vehicle in early expecting to wait until the scheduled time and yet they finished it in the time noted. More
by ehuskiss
Employees Worked With
October 12, 2024
The experience was 1st rate. Great attention to detail to make the deal work for both parties. Great attention to detail to make the deal work for both parties. More
by Eric Sloan
October 12, 2024
Best customer service of any dealership I've been at! Just plain the best Honda to go to! Just plain the best Honda to go to! More
by mlugo518
Employees Worked With
October 12, 2024
From my first contact with Germain the people we dealt with were straight forward and clear. They showed us an MSRP on a model we wanted and stuck by it. with were straight forward and clear. They showed us an MSRP on a model we wanted and stuck by it. More
by kcwalsh25
October 12, 2024
I normally have all my oil changes done here and on occasion when your site isn't running a special, I'll ask if a nearby Honda dealership price/special can be matched (the answer has always been yes). occasion when your site isn't running a special, I'll ask if a nearby Honda dealership price/special can be matched (the answer has always been yes). So when I went to pay and was given I high price, I asked the rep Nathan if he could honor a competitor offer, he said no right away and tried to use an excuse as to why it wasn't valid (he was incorrect but I chose not to argue)...I showed him a second price/special of another dealership and he finally relented, although doing so begrudgingly. To make matters worst, he didn't even go over what recommended services the vehicle needed, for which I would have schedule one if not a few of them. I ended up getting my alignment done elsewhere the same day (that was an item on the list they provided but didn’t go over). I am now considering where to do future maintenance for my (2) Honda cars. More
by mortega0105
Employees Worked With
October 12, 2024
Friendly and fast service. Robert explained details and helped me understand what was wrong with my car. I feel the cost was fair Robert explained details and helped me understand what was wrong with my car. I feel the cost was fair More
by rorod1212
Employees Worked With
