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Germain Honda of Surprise - Service Center
Surprise, AZ
644 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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644 Reviews of Germain Honda of Surprise - Service Center
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July 21, 2025
Kevin was friendly, professional and kept me informed concerning services that my vehicle needed. Thank you for your professionalism! concerning services that my vehicle needed. Thank you for your professionalism! More
by DavRoc@1
Verified CustomerEmployees Worked With
July 21, 2025
The over all attitude and disposition of employees is “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recomme “take care of the customer”. GH employees across the board were friendly and eager to earn the customer’s long term loyalty. I would recommend this dealership based on their customer service and tireless effort to make sure they have a “happy” customer on every transaction (new/used vehicle, parts purchase or service experience). More
by pwcochren
Employees Worked With
Other Employees :
Jean Pierre Rachid
July 20, 2025
I experience good service at this dealership my first time visiting and would absolutely return for future service time visiting and would absolutely return for future service More
by MOORELATICIA
Employees Worked With
July 19, 2025
Had a wonderful experience, kevin proo was a substantial part of our service going great. He had taken great care of my lady and I as well as all of my concerns regarding our car were taken seriously. He ha part of our service going great. He had taken great care of my lady and I as well as all of my concerns regarding our car were taken seriously. He had given explanations to the potential issues and helped us in every way he could. Will definitely be coming back and hopefully having Kevin take care of us again! More
by EASTON.MOORE
Employees Worked With
July 18, 2025
Always a pleasure to have service to my Honda done there. All aspects either met or exceeded. All aspects either met or exceeded. More
by snewton568
July 18, 2025
0 I'm very pleased and happy with the service department especially working with Kevin. especially working with Kevin. More
by rosieluna52
Employees Worked With
July 17, 2025
Kevin was wonderful. He was attentive, helpful and the best. Not all Honda dealers are like this. Definitely will be choosing this one based on amazing staff! He was attentive, helpful and the best. Not all Honda dealers are like this. Definitely will be choosing this one based on amazing staff! More
by Anna.williams2013
Employees Worked With
July 17, 2025
Arried on time and vehicle was taken into service department within minutes. Advisor stated completion would be about 1.5 hours. Normal time for an oil change. department within minutes. Advisor stated completion would be about 1.5 hours. Normal time for an oil change. More
by johnkusmit
Employees Worked With
July 17, 2025
Kevin was very attentive and took excellent care of us. Germain is the best for customer service! Germain is the best for customer service! More
by SPGONZALES
Employees Worked With
July 17, 2025
Kristina is very professional and efficient. She is great at communicating the status of your vehicle while you are waiting. My vehicle was taken in for service per my appointment - there was no She is great at communicating the status of your vehicle while you are waiting. My vehicle was taken in for service per my appointment - there was no large gap between my appointment time and the actual start of service. In addition, the waiting area is top-notch! More
by CGS1550
Employees Worked With
