Germain Honda of Surprise - Service Center

Robert was really proactive. Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to Great open communication; he constantly kept me up-to-date on anything that was going on with my Accord. Really quality service advisor; he seem to really care. More

Robert is always so helpful! Makes the visit easy and stress free! Dealership is always clean and welcoming. Best dealership I’ve ever been too. Makes the visit easy and stress free! Dealership is always clean and welcoming. Best dealership I’ve ever been too. More

Germain seems honest, friendly, thorough and efficient. I will go back to them whenever my Honda needs service. I will go back to them whenever my Honda needs service. More

Great staff and awesome service! The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. More

Great service and so happy I came here. They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating recor They give you so much peace of mind and are professional and knowledgeable about explaining things with your car, and texting and communicating records. More

I had an excellent experience working with Robert, my service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clear service advisor. He was professional, knowledgeable and very friendly throughout the entire process. Robert took the time to explain everything clearly, answered all of my questions and kept me updated while my vehicle was being serviced. I appreciated his honesty and the way he made sure I felt comfortable with every decision. More

We went in for a/c not properly working. We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing c We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing cold air. Took it to the “experts” but the technicians are theorists at best… without properly diagnosing the issue. Pretty disappointed in the service received for the price. The service department rep was a good dude though🤷🏻‍♂️ More

A most stellar experience ~ friendly, comfortable, & super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis! super speedy. I really could not have asked for better. I may switch dealerships to use Germain on a permanent basis! More

Just moved to Surprise. Kevin Proo did a fantastic job for us. We will be back. Kevin Proo did a fantastic job for us. We will be back. More