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Germain Lexus of Naples
Naples, FL
2,284 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,284 reviews
October 13, 2018
Service and knowledge are great. Very personalized. Dave McKinney has handled the service on our cars for many years. Always personable, very knowledgeable and prompt. Never a need for follow up either. Dave McKinney has handled the service on our cars for many years. Always personable, very knowledgeable and prompt. Never a need for follow up either. Great! More
by lomaintlx
Employees Worked With
Dave McKinney
October 11, 2018
Beverly Coppola I was extremely happy with the experience at Germain Lexus of Naples The service was excellent! Beverly gave me a time when I could pick up my vechi I was extremely happy with the experience at Germain Lexus of Naples The service was excellent! Beverly gave me a time when I could pick up my vechile and was very accurate. It was even ready early, so she called me and I got my vehicle. The dealership is clean and has a fantastic lounge. It’s a pleasure dealing with them!! Charlie Camilleri More
by Charlie
Employees Worked With
Lu Gani, Beverly Coppola
October 11, 2018
Service 35K The service provided by Dave McKinney was excellent. I was taken on time and finished early. All areas serviced were reviewded with me. I will reques The service provided by Dave McKinney was excellent. I was taken on time and finished early. All areas serviced were reviewded with me. I will request Dave at my next Lexus service. More
by Lexus 350 owner
Employees Worked With
Dave McKinney
October 10, 2018
Great place for customer service Danny Rusinik is the best. Have dealt with him for 3 years, top notch for getting the job done, whatever it is. Also very timely. Danny Rusinik is the best. Have dealt with him for 3 years, top notch for getting the job done, whatever it is. Also very timely. More
by pen1111
Employees Worked With
Danny Rusinik
October 05, 2018
Top rated service manager He’s the best in the business. Because of Shawn I only purchase Lexus and He’s the only reason why I go to Germain Lexus. He’s the best in the business. Because of Shawn I only purchase Lexus and He’s the only reason why I go to Germain Lexus. More
by RX350Crystal
Employees Worked With
Shawn Chapman
October 05, 2018
Praise for Germain Lexus Service Department Moved to Florida last year and began having my Lexus ES 350 serviced by Germain Lexus in north Naples. My advisor is Jackson Kirby, who provides outs Moved to Florida last year and began having my Lexus ES 350 serviced by Germain Lexus in north Naples. My advisor is Jackson Kirby, who provides outstanding customer service. He is honest and always does what is in the best interest of his clients. The entire staff is very friendly and the technicians do quality work. Germain Lexus has a customer for life and I will definitely consider purchasing my next car from them. More
by lufthansa2
Employees Worked With
Jackson Kirby
October 04, 2018
Service call My service consultant Dan Rusinik always is courteous and helpful .The appointments are punctual and always a pleasurable experience. His knowledge o My service consultant Dan Rusinik always is courteous and helpful .The appointments are punctual and always a pleasurable experience. His knowledge of proper servicing of my vehicle is an asset for the dealership. More
by jelman24
Employees Worked With
Chuck Koenig, Greg Libutti, Trish Cano, Mike Lawson, Danny Rusinik, Zach Germain
October 03, 2018
Complete satisfactiom Shawn iswithout question someone to rely on to give you top quality service.. He was available to answer all my questions. And kept me informed. Shawn iswithout question someone to rely on to give you top quality service.. He was available to answer all my questions. And kept me informed. More
by Satidfied
Employees Worked With
Wayne McLeod, Shawn Chapman
September 26, 2018
Lexus RX SERVICE The service consultant, Beverly Coppola was assigned to me in the matter of finding a “rattle” in my 2018 RX 350. She was professional and clearly ded The service consultant, Beverly Coppola was assigned to me in the matter of finding a “rattle” in my 2018 RX 350. She was professional and clearly dedication providing the best service possible. This meant a great deal because we had an appointment during an unusually busy time, and it was my first appointment. I absolutely had a great experience at Germain Lexus from sales ...shout out to Armando Tovar to service and would recommend them to friends and family. More
by Juliebcd
Employees Worked With
Trish Cano, Beverly Coppola, Jeff Nagy, Armando Tovar
September 25, 2018
Great Service Danny Rusinik always takes care of our car service. He keeps us informed while we are there, always friendly and informative. Danny is just a hard wor Danny Rusinik always takes care of our car service. He keeps us informed while we are there, always friendly and informative. Danny is just a hard working, honest service professional and I would recommend him to everyone. He is the reason we keep coming back to Germain Lexus of Naples. More
by Greeneyes
Employees Worked With
Danny Rusinik
