Germain Lexus of Naples

Great personalized service While I came in for a specific service issue, Dan Rusinik also checked to make sure that all recalls had been checked so that I would not have any oth While I came in for a specific service issue, Dan Rusinik also checked to make sure that all recalls had been checked so that I would not have any other issues. Dan also worked with the extended warranty company to make sure that the service was properly covered. More

Purchased a car. We were looking for a replacement SUV for me. Sal was very knowledgeable but not pushy. I bought a Lexus RX 350 and have been very pleased with it. Ab We were looking for a replacement SUV for me. Sal was very knowledgeable but not pushy. I bought a Lexus RX 350 and have been very pleased with it. About 4 months later we told Sal my wife's vehicle needed to be replaced. He again provided outstanding service helping us locate a previously owned Lexus IS 350 and we made the purchase. I would recommend Sal as a knowledgeable and very responsive salesman. More

Replacement keys Thanks to John a nearly year long ordeal with my car keys, was finally resolved I made a trip up to your dealership today and received the good news m Thanks to John a nearly year long ordeal with my car keys, was finally resolved I made a trip up to your dealership today and received the good news my charge for the keys was being refunded. Thanks to all who made that happen. More

Thanks Chris Ferguson Chris was awesome to work with! He went above and beyond to help us get exactly what we wanted in Our car! Can't thank him enough, Chris was awesome to work with! He went above and beyond to help us get exactly what we wanted in Our car! Can't thank him enough, More

Excellent service The only reason I continue with Germain is the people I encounter. From sales(Wayne Mcleod) to service John Mccloskey). Continuous excellent service. The only reason I continue with Germain is the people I encounter. From sales(Wayne Mcleod) to service John Mccloskey). Continuous excellent service. This is my 8th lexus, so I think I know what I'm talking about. More

Beverly Coppola Beverly provided excellent service in all regards. She is a true professional. I have dealt with her on several occasions over the last two years an Beverly provided excellent service in all regards. She is a true professional. I have dealt with her on several occasions over the last two years and she has been outstanding. More

Service Brought car in for scheduled service. They accomdadated my schedule. Alyson Chatham was great. All service performed in the time estimated. Will de Brought car in for scheduled service. They accomdadated my schedule. Alyson Chatham was great. All service performed in the time estimated. Will definitely bring car back. More

OUTSTANDINGLY SUPERIOR SERVICE ALYSON WENT WAY BEYOND HELPING ME. I HAVE NEVER EXPERIENCED SUCH A CARING AND HELPFUL SERVICE ADVISOR. AT 75 YEARS OF AGE, I HAVE HAD MANY OVER ALYSON WENT WAY BEYOND HELPING ME. I HAVE NEVER EXPERIENCED SUCH A CARING AND HELPFUL SERVICE ADVISOR. AT 75 YEARS OF AGE, I HAVE HAD MANY OVER THE YEARS . CUDOS TO ALYSON THANK YOU ART REABUCK More

BEST service advisor in Naples is Alyson Chatham Alyson is always attentive to my requests and time. Always explains and makes recommendations when needed to keep my car in top performance. I would h Alyson is always attentive to my requests and time. Always explains and makes recommendations when needed to keep my car in top performance. I would highly recommend anyone to buy or lease for here and to request Alyson for their personal service advisor. More

Service Center I have been going to Germain for service for the last 2 1/2 years and I am totally satisfied with the professional service. My adviser for the last t I have been going to Germain for service for the last 2 1/2 years and I am totally satisfied with the professional service. My adviser for the last two years has been Beverly Coppola who I feel is the best person there. She is knowledgeable, courteous and a true professional. There is no rush with Beverly who takes the time to give you a complete breakdown of the service and whatever issue are going on with your car. I highly recommend setting up your service appointment with Beverly. More