Germain Lexus of Naples

purchase of 350 rx sal p. was excellent, personality-wise and knowledge-wise. took care of concerns we had about touching up 2014 350 rx and immediately knew all the upg sal p. was excellent, personality-wise and knowledge-wise. took care of concerns we had about touching up 2014 350 rx and immediately knew all the upgrades it had compared to our 2011 rx. low-key and honest. a pleasure to do business with. More

Excellent Buyer Experience Frank Smith is a very personable and professional sales representative who got results for me as I traded in my car for a new model. He is straight fo Frank Smith is a very personable and professional sales representative who got results for me as I traded in my car for a new model. He is straight forward and never hesitated to act in my best interest. No heavy handed sales pitch. He is very knowledgeable of the vehicle as was demonstrated during a road test. This is the second car he has represented me in its purchase. Germain Lexus IS a reputable and quality dealership. More

Dominic Greco Sal did an excellent job helping us with a trade in and new purchase. We are thrilled with our car. We were very pleased that awe bought and traded c Sal did an excellent job helping us with a trade in and new purchase. We are thrilled with our car. We were very pleased that awe bought and traded car in same day and drove off the lot with our new car. Thank you Dom Greco More

Great Experience!!! Everything was very positive, from the moment I pulled up to the service area until the completion of the work (a 10,000 mile check-up) when my s Everything was very positive, from the moment I pulled up to the service area until the completion of the work (a 10,000 mile check-up) when my service rep (Dave McKinney) actually brought the car to me. It all took just over an hour. LEXUS DOES IT RIGHT!!! More

my service advisor Dave McKinney Our most recent service required major work to pull the engine. The problem was detected when the vehicle was brought in for an unrelated navigation Our most recent service required major work to pull the engine. The problem was detected when the vehicle was brought in for an unrelated navigation system upgrade. Dave McKinney and the mechanic provided superior service. More

Awesome service! My Service Advisor Carrie Lorenz is awesome! She is knowledgeable and professional and made sure we were completely satisfied, she has made it a joy t My Service Advisor Carrie Lorenz is awesome! She is knowledgeable and professional and made sure we were completely satisfied, she has made it a joy to bring our vehicles to Germain Lexus. Thank you! More

periodic service. I take my Lexus RX 350 every 6 months for service. My service advisor is Dave Mc Kinney who is always very caring, efficient etc. He makes you feel th I take my Lexus RX 350 every 6 months for service. My service advisor is Dave Mc Kinney who is always very caring, efficient etc. He makes you feel that you are his only customer. This service also includes inspection of the battery, tires and other vulnerable components. My battery was replaced, free of charge, because it was still under warranty. In Florida, batteries are replaced quite frequently. My wife and I traded her Infinity EX 35 for a Lexus NX , not because she didn't like her car, but because the service at Infinity was terrible. Needless to say, she is very happy, especially with Dave as her service advisor. More

Review for Alyson Chatham Alyson Chatham is efficient and extremely helpful. She always directs me in the right direction. She is attentive and handles any of my problems with Alyson Chatham is efficient and extremely helpful. She always directs me in the right direction. She is attentive and handles any of my problems with the upmost professionalism. Alyson is my go to person whenever I need help or explanations regarding my car. I have thoroughly enjoyed the positive approach she brings to our interactions. More

Amazing service! Best car buying experience! Simple, smooth process. Frank Smith was amazing, and everyone who had a hand in the process made it a great experience. Best car buying experience! Simple, smooth process. Frank Smith was amazing, and everyone who had a hand in the process made it a great experience. More

engine service dan rusinik did an excelente job, i felt he was honest and a great gentlemen , i received an excellent service and all my question were anwser by mr. dan rusinik did an excelente job, i felt he was honest and a great gentlemen , i received an excellent service and all my question were anwser by mr. rusinik, than you More