Germain Lexus of Naples
Naples, FL
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Total experience I couldn't be a happier with my visit, just a complete pleasure to walk the dealership & enjoy the experience. I look forward to my next Lexus. I couldn't be a happier with my visit, just a complete pleasure to walk the dealership & enjoy the experience. I look forward to my next Lexus. More
It was a pleasure to be in a friendly, helpful and professional atmosphere. Hope to see you all soon in fall or next spring. Please maintain the expected Lexus gold standard. professional atmosphere. Hope to see you all soon in fall or next spring. Please maintain the expected Lexus gold standard. More
Jesse Place is clean helpful and Ann was great I have been here several times and would recommend to anybody I am enjoying my GX and so is the family Place is clean helpful and Ann was great I have been here several times and would recommend to anybody I am enjoying my GX and so is the family More
Mrs Rosen In out in no time. Pleasant waiting area. Pleasant people. My sales rep knew I was scheduled to come for service and made sure he came to say hi and s In out in no time. Pleasant waiting area. Pleasant people. My sales rep knew I was scheduled to come for service and made sure he came to say hi and see how I liked my new car. More
Experience Enjoy the friendly environment at Germain Lexus. Have purchased several cars from Germain Lexus and have always been happy with the overall sales and Enjoy the friendly environment at Germain Lexus. Have purchased several cars from Germain Lexus and have always been happy with the overall sales and service experience. More
Very Satisfied Marie and I spent some time looking at 11 different 2014 automobiles. Last stop was at Germain Lexus. Fred Webley showed us the Lexus ES 350 and we Marie and I spent some time looking at 11 different 2014 automobiles. Last stop was at Germain Lexus. Fred Webley showed us the Lexus ES 350 and we test drove it twice. There was no sales pressure at all. We decided to lease a new Lexus ES 350 and Trish Cano was very helpful in that respect. We also spend some time with Dave Camposano (a former Watertown, MA guy) - who explained how the Germain Lexus dealership functions and how the dealership stands behind its vehicle sales. After we leased the vehicle, Fred Webley (our main contact) spent a lot of time bringing us up to speed on all the electronic and safety features in the vehicle and could not have been more helpful to us. Fred even suggested a few XM Satellite radio stations to lock onto which we did and continue to enjoy. Great Experience and hope to have an on-going relationship with Fred and Germain Lexus. More
Amazing service. Shawn Chapman took care of me like I was h. After 10 years as a Mercedes owner it was refreshing to be treated with such great service. Shawn Chapman followed and reported ever step of the servi After 10 years as a Mercedes owner it was refreshing to be treated with such great service. Shawn Chapman followed and reported ever step of the service to me. The entire staff including the man that washed and delivered the car to me took pride in their work and enjoyed displaying and explaining what was done. More
Mr. Dave McKinney was a True Professional. Our Service Experience was beyond our expectations! We appreciated Mr. Dave McKinney's professionalism. Sincerely, Michael & Laura Flisk Experience was beyond our expectations! We appreciated Mr. Dave McKinney's professionalism. Sincerely, Michael & Laura Flisk More
I went to the dealership for the 15000 mile service on my 2011 RX 350, decided to look into the incentive trade-in program and ended up driving home that afternoon with a new RX350. Great dealership, grea 2011 RX 350, decided to look into the incentive trade-in program and ended up driving home that afternoon with a new RX350. Great dealership, great people to work with, great car. More
Gerard Faccio was very nice to work with. We visited many times to pick out our new car. He was patient and informative with all of our questions. He never pushed us or made us feel pressured and we many times to pick out our new car. He was patient and informative with all of our questions. He never pushed us or made us feel pressured and we truly appreciated that. When we finally did decide which car to purchase, Gerard explained everything to us before we left to be on our own driving our new Lexus. We are very happy with our car and the dealership. More