Germain Lexus of Naples

Shawn Chapman/Service department Shawn Chapman is an amazing person to work with; Sean consistently follows through with meeting the customer needs while ensuring that the vehicle is Shawn Chapman is an amazing person to work with; Sean consistently follows through with meeting the customer needs while ensuring that the vehicle is maintained at the Lexus standard. I am disabled and Shawn Chapman never fails to ensure that I am treated with the utmost respect and dignity while meeting with my disability needs. Shawn is an asset to the Lexus family. His level of professionalism along with friendliness is always consistent. I recommend anyone and everyone to ask for Shawn Chapman for their service needs. Several family members on Lexuses in other states; I always brag to them about Shawn and that I have the best service guy ever! More

Service As Always I am very happy with the quality of work, Friendly manned\s and prompt time. Dawn Slanec is my favorite personnel and she has always tried As Always I am very happy with the quality of work, Friendly manned\s and prompt time. Dawn Slanec is my favorite personnel and she has always tried her best to accommodate my time and needs. More

Germain gives excellent service Germain Lexus provides top shelf service. From Peter in the Sales Department to Dawn in service. Roger in management takes good care of the customer w Germain Lexus provides top shelf service. From Peter in the Sales Department to Dawn in service. Roger in management takes good care of the customer when closing out the sale. Giovanni took care of the window tint service. Everyone is excellent and professional. Dave Camposano is a hands on manager who is often on the sales floor and around the service department. This kind of excellence does not happen by accident. Thanks for all your efforts! More

Why I bought a Lexus I worked with Michael Diaz and iam glad I did his knowledge of the new RC350 F sport was outstanding and the reason I chose Germain Lexus for my new c I worked with Michael Diaz and iam glad I did his knowledge of the new RC350 F sport was outstanding and the reason I chose Germain Lexus for my new car More

Easy experience Chad Nesselhauf did a great job of making my experience quick and painless. He was honest, efficient and his experience as a salesman was second to n Chad Nesselhauf did a great job of making my experience quick and painless. He was honest, efficient and his experience as a salesman was second to none. More

The BEST in customer satisfaction I just took delivery of my 6th new Lexus in 7 years from Germain Lexus. I keep going back to Germain year after year because of great customer service I just took delivery of my 6th new Lexus in 7 years from Germain Lexus. I keep going back to Germain year after year because of great customer service. The folks at Germain really know how to treat their customers, and that's why they sell so many cars. Repeat and referral business. That's the key, and Germain has it. The entire sales, service, and management team deserve special kudos for delivering great service in a very demanding market. They are successful because they build strong relationships, one customer at a time. More

Jason did a great job! I was really really happy with the service we had from Jason and I will definitely recommend people to work with him. His knowledge of Lexus products I was really really happy with the service we had from Jason and I will definitely recommend people to work with him. His knowledge of Lexus products is extensive. More

Many years of satisfaction John McCloskey does a great job in giving me personal attention and keeping me informed of progress on my vehicle while I am waiting.He is the "face" John McCloskey does a great job in giving me personal attention and keeping me informed of progress on my vehicle while I am waiting.He is the "face" of Germain service and I appreciate his efforts. Ed Schefer More

Service at Germain Lexus It is always a pleasure to go to Lexus for service. John McCloskey is very professional and treats us like family. I still love my IS250 like I bough It is always a pleasure to go to Lexus for service. John McCloskey is very professional and treats us like family. I still love my IS250 like I bought it yesterday. Everyone is friendly from the service outside,the reception desk,Mike Lawson in finance,and of course David Campasano. Thanks Again!!! More

Germain Lexus did a gret job! Peter is excellent to work with and did a great job on our recent lease. Thanks Peter Michalak and David Camposano for excellent customer service. Peter is excellent to work with and did a great job on our recent lease. Thanks Peter Michalak and David Camposano for excellent customer service. More