Germain Lexus of Naples
Naples, FL
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Roger Marais was the sales person I worked with. He helped me decide what kind of car I really wanted. Once I decided on the car, he went over the different purchase and lease options, again helping me helped me decide what kind of car I really wanted. Once I decided on the car, he went over the different purchase and lease options, again helping me decide how I wanted to pay for the car. He introduced me to different people in the Lexus service department, he arranged to have a hitch put on, helped me out with cleaning and returning my rental car, and explained all the features of the car in great detail. Roger was very professional and polite and did a terrific job! More
Mr.Kearney is easy to work with, intelligent, informed,no nonsense and did not waste our time.He knew the vehicles back to front . A car buying afternoon is not my idea of stress-free entertainment but nonsense and did not waste our time.He knew the vehicles back to front . A car buying afternoon is not my idea of stress-free entertainment but Sean did make it nearly that. I would recommend him to my friends and neighbors. The dealership itself is an impressive institution to have as a neighbor. The car we bought is beautiful. More
My visit was to follow up my purchase. The contact men were extremely informative and helpful and gave me unlimited time. I do appreciate their helpfulness and I will return for follow up visits. were extremely informative and helpful and gave me unlimited time. I do appreciate their helpfulness and I will return for follow up visits. More
Beverly Coppola has been handling the service for our car since we bought it. She is extremely knowledgeable and helpful, and always has a smile on her face. She always goes over the requested service befo since we bought it. She is extremely knowledgeable and helpful, and always has a smile on her face. She always goes over the requested service before the appointment and explains the findings afterward. She's a terrific service representative, and a wonderful asset to the dealership. More
Service writer greeted us promptly and services to be performed were explained and quoted by Richard. Service was timely. Loaner was provided. Car was ready when promised. performed were explained and quoted by Richard. Service was timely. Loaner was provided. Car was ready when promised. More
As usual my experience was outstanding. I did not purchase my vehicle at your dealer and although I get free oil changes at Scanlon, I prefer to drive 35 miles and have my vehicle serviced at your de purchase my vehicle at your dealer and although I get free oil changes at Scanlon, I prefer to drive 35 miles and have my vehicle serviced at your dealer. It is always a pleasure from the minute you drive in. Dave is always very attentive and knowledgeable!! Thanks Dave! More
Went in with my Lexus RX300 (2000) for a new key, and had the oil changed while I was waiting went outside and looked at new and used Lexus RX 350 to kill some time, saw a 2010 white RX350 AWD that just came the oil changed while I was waiting went outside and looked at new and used Lexus RX 350 to kill some time, saw a 2010 white RX350 AWD that just came in on a trade in beautiful condition. Took it for a test drive to show my wife at home returned the car and bought it. Traded in my 2000RX and drove home that night with the 2010RX. Everyone was very helpful with the paper work, financing, getting the new car prepped and ready to take home. More
Service started with my appointment. Replaced my battery, and oil change, no charge. Fine job by all. Great waiting area, friendly employees. Great refreshments. Thank you Germain Lexus battery, and oil change, no charge. Fine job by all. Great waiting area, friendly employees. Great refreshments. Thank you Germain Lexus More
Personnel were very customer oriented, friendly and professional upon my visit and the work was very well done and my car was washed perfectly. Germain Lexus is my Auto Dealership! professional upon my visit and the work was very well done and my car was washed perfectly. Germain Lexus is my Auto Dealership! More
This is my third vehicle purchase from Germain. Obviously I'm pleased with the dealership. When I'm in Florida I get all my maintenance services from Germain. I especially love the "free" oil cha Obviously I'm pleased with the dealership. When I'm in Florida I get all my maintenance services from Germain. I especially love the "free" oil changes and car wash. I hope to continue a long relationship with Germain Lexus of Naples. More