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Germain Lexus of Naples

Naples, FL

4.9
2,331 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,331 reviews

August 14, 2025

Very,very professional in their overall appearance. Staff is , courteous and knowledgeable. Physical layout is impressive and large More

by Rkm32
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lee - sales - enjoyed working w Mark, Danny Rusinik, Germain Lexus Sales Department
Aug 18, 2025 -

Germain Lexus of Naples responded

We sincerely appreciate your thoughtful assessment of our facility and dealership team, and we hope you'll think of us the next time you have any automotive or Lexus needs. Safe travels until then! Regards, Don Nelson - General Manager

August 13, 2025

I I am extremely satisfied with the service advisor, Lee Glesmer, at GERMAIN LEXUS in Naples, Florida. Lee is very easy to talk to and set up my service appointment to coordinate around my schedule. Thank y More

by Ruthslepian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Germain Lexus Sales Department, Jackson Kirby
Aug 14, 2025 -

Germain Lexus of Naples responded

Thanks so much, Ruth! We're delighted the value of Lee's support and expertise exceeded your expectations. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment. Regards, Don Nelson - General Manager

August 12, 2025

From start to finish our sales person Orllando Sabau made sure we well taken care of and assured us he would give us the best deal possible. My wife and high would highly recommend Orllando to any one in nee More

by imjrx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Germain Lexus Sales Department
Aug 14, 2025 -

Germain Lexus of Naples responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Orllando's expertise. Congratulations on your new Lexus! Enjoy the ride! Regards, Don Nelson - General Manager

August 09, 2025

Danny Always is helpful and recommends important advice about my car.. Thanks always for your attention More

by Bjpaganelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Aug 11, 2025 -

Germain Lexus of Naples responded

BJ, we're glad the Germain Lexus team continues to make you feel well cared for, including Danny this time. If you should have any further questions or needs, please don't hesitate to reach out. Regards, Don Nelson - General Manager

August 06, 2025

Great experience, as always, at Germain Lexus of Naples dealership and I especially appreciate the excellent service that I get from my service rep, Jackson Kirby, who has been my go to person for many yea More

by Olaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Aug 06, 2025 -

Germain Lexus of Naples responded

Olaf, thank you for always trusting Jackson and the Germain Lexus team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Regards, Don Nelson - General Manager

August 04, 2025

Excellent communication, transparency and a very easy buying process despite the amount of paperwork need it when getting a car. More

by Orllando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orllando, Germain Lexus Sales Department
Aug 06, 2025 -

Germain Lexus of Naples responded

Orllando, thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day. Regards, Don Nelson - General Manager

August 04, 2025

I purchased a new GX550 from Ed Pistola at Germain in Naples. The transaction was seamless as Ed did the extra leg work to earn my business. I could have bought from the local Fort Myers dealership, bu More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Germain Lexus Sales Department
Aug 06, 2025 -

Germain Lexus of Naples responded

Mark, thanks for giving us the highlights of your dealership experience with Ed! We're delighted he was dedicated to your complete satisfaction. Congrats on the new GX 550! Best wishes for pleasant travels, from the whole team at Germain Lexus. Regards, Don Nelson - General Manager

August 04, 2025

I’ve been servicing my vehicle at Germaine Lexus for almost four years. Including last week’s service, they have yet to disappoint me. More

by BZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Aug 06, 2025 -

Germain Lexus of Naples responded

Thank you for your terrific review of the Germain Lexus service department. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time! Regards, Don Nelson - General Manager

August 01, 2025

I recently leased a vehicle from Jermaine Lexus, and I truly couldn’t have had a better experience. From start to finish, the entire process was smooth, professional, and even enjoyable — which isn’t some More

by Rick P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Duran, Germain Lexus Sales Department, Paul Berggren
Aug 04, 2025 -

Germain Lexus of Naples responded

Thanks for your 5-star review, Rick. We're delighted Paul and Steve provided you with all the support and insight you needed to make this transaction a breeze. Congrats on the new Lexus! We wish you all the best in your upcoming journeys, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

August 01, 2025

Service advisor Danny was extremely courtesy and helpful. He kept me informed on status and returned a clean car quickly More

by Mattimi52mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Aug 04, 2025 -

Germain Lexus of Naples responded

Mike, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Danny provided you with all the answers you needed to make this a positive experience. We're happy to be of service. Regards, Don Nelson - General Manager