Germain Lexus of Naples

It was great as the service was free for the first 5000 mile service. They completed the work in the amount of time they said it would be done. They also washed my car before returning it to me. mile service. They completed the work in the amount of time they said it would be done. They also washed my car before returning it to me. More

Prompt, efficient service is what you get here, and a knowledgeable, friendly car guy when Paul Green is your Service Manager. The customer waiting room area is pleasant and well laid out - you are not knowledgeable, friendly car guy when Paul Green is your Service Manager. The customer waiting room area is pleasant and well laid out - you are not forced to watch stupid tv programs blaring at you. More

Beautiful physical facility. Very friendly people. Very fair pricing . Honest service advice. The best dealership anywhere! Lexus ES300 was serviced yesterday. My car is 13 years old in perfect condition t fair pricing . Honest service advice. The best dealership anywhere! Lexus ES300 was serviced yesterday. My car is 13 years old in perfect condition thanks to Germaine Lexus More

I have worked with Dawn since purchasing new in 2008, and find her to be very helpful. I see her for service on both my Lexus. find her to be very helpful. I see her for service on both my Lexus. More

Just had my car in last week for a service and Dawn took great care of me as usual. A week later my battery started acting up, should service had checked this when I had the car in for the $ 1,000. Servic great care of me as usual. A week later my battery started acting up, should service had checked this when I had the car in for the $ 1,000. Service. I would of thought they would of noticed a low battery but maybe not. Dawn is always five stars at getting me in and taking good care of me, great employee. I was just wondering. More

Did not expect service to be done while I waited. Drove in without appointment. Expected to be told I would need to leave the vehicle and to expect a call when service was completed. in without appointment. Expected to be told I would need to leave the vehicle and to expect a call when service was completed. More

The service I received on December 2 was great! I had a nail in my tire and the service team allowed me to bring my car in right away rather than waiting for my regularly scheduled appointment. This certai nail in my tire and the service team allowed me to bring my car in right away rather than waiting for my regularly scheduled appointment. This certainly put my mind at ease. Shawn Chapman and the service team, as always, provided excellent service. Thank you, RH More

Both Mike and Roger were very courteous and helpful, explaining the features of the car and answering our questions and were willing to work with us on a price. Roger followed my husband home to pick u explaining the features of the car and answering our questions and were willing to work with us on a price. Roger followed my husband home to pick up the check rather than my husband going home and then returning with the check (we were not prepared as we had not actually planned to buy that day). In summary we were very pleased with the experience of shopping at Naples Lexus. More

Paul Green was an exceptional service coordinator. He was knowledgeable, courteous and kept me informed several times as I waited in the waiting area. He had several practical suggestions for handling a sm knowledgeable, courteous and kept me informed several times as I waited in the waiting area. He had several practical suggestions for handling a small problem of attaching my radar detector for use in the Lexus. More

Service by Beverley was great. The time to wait was exactly as she said it would be. I have extended warranty from Canada and she took care of the extra work involved. Very efficient person. Thanks exactly as she said it would be. I have extended warranty from Canada and she took care of the extra work involved. Very efficient person. Thanks Beverley. More