Germain Lexus of Naples

Excellent service I have found that in every interaction I have had with Germain Lexus and especially with Dawn Slanec I have had excellent service including responsiv I have found that in every interaction I have had with Germain Lexus and especially with Dawn Slanec I have had excellent service including responsiveness; caring about what I want; friendliness; efficiency and just plain good old fashioned the way a customer wants to be treated. More

Service Review I brought my 2011 Lexus RX 350 in for it's 15000 mile servicing. As always it was given great service in a prompt and timely manner. The staff is h I brought my 2011 Lexus RX 350 in for it's 15000 mile servicing. As always it was given great service in a prompt and timely manner. The staff is helpful and friendly. More

Excellent consistant service. Our service representative is Beverly Coppola. We have been dealing with her for years. She is a professional person, pleasant and efficient. She is p Our service representative is Beverly Coppola. We have been dealing with her for years. She is a professional person, pleasant and efficient. She is proactive in asking the right questions of our reason to be there and responds very effectively. More

Total experience I couldn't be a happier with my visit, just a complete pleasure to walk the dealership & enjoy the experience. I look forward to my next Lexus. I couldn't be a happier with my visit, just a complete pleasure to walk the dealership & enjoy the experience. I look forward to my next Lexus. More

Mrs Rosen In out in no time. Pleasant waiting area. Pleasant people. My sales rep knew I was scheduled to come for service and made sure he came to say hi and s In out in no time. Pleasant waiting area. Pleasant people. My sales rep knew I was scheduled to come for service and made sure he came to say hi and see how I liked my new car. More

Jesse Place is clean helpful and Ann was great I have been here several times and would recommend to anybody I am enjoying my GX and so is the family Place is clean helpful and Ann was great I have been here several times and would recommend to anybody I am enjoying my GX and so is the family More

It was a pleasure to be in a friendly, helpful and professional atmosphere. Hope to see you all soon in fall or next spring. Please maintain the expected Lexus gold standard. professional atmosphere. Hope to see you all soon in fall or next spring. Please maintain the expected Lexus gold standard. More

Very Satisfied Marie and I spent some time looking at 11 different 2014 automobiles. Last stop was at Germain Lexus. Fred Webley showed us the Lexus ES 350 and we Marie and I spent some time looking at 11 different 2014 automobiles. Last stop was at Germain Lexus. Fred Webley showed us the Lexus ES 350 and we test drove it twice. There was no sales pressure at all. We decided to lease a new Lexus ES 350 and Trish Cano was very helpful in that respect. We also spend some time with Dave Camposano (a former Watertown, MA guy) - who explained how the Germain Lexus dealership functions and how the dealership stands behind its vehicle sales. After we leased the vehicle, Fred Webley (our main contact) spent a lot of time bringing us up to speed on all the electronic and safety features in the vehicle and could not have been more helpful to us. Fred even suggested a few XM Satellite radio stations to lock onto which we did and continue to enjoy. Great Experience and hope to have an on-going relationship with Fred and Germain Lexus. More

Experience Enjoy the friendly environment at Germain Lexus. Have purchased several cars from Germain Lexus and have always been happy with the overall sales and Enjoy the friendly environment at Germain Lexus. Have purchased several cars from Germain Lexus and have always been happy with the overall sales and service experience. More

I went to the dealership for the 15000 mile service on my 2011 RX 350, decided to look into the incentive trade-in program and ended up driving home that afternoon with a new RX350. Great dealership, grea 2011 RX 350, decided to look into the incentive trade-in program and ended up driving home that afternoon with a new RX350. Great dealership, great people to work with, great car. More