Germain Lexus of Naples

Sean, was very professional. No high pressure but did move us factually to make a decision. He was also very helpful orienting us to our new car. move us factually to make a decision. He was also very helpful orienting us to our new car. More

This was the nicest experience we have had buying a car. Peter was so friendly, professional and very knowledgable. Peter was recommended to us by our neighbors, who have purchased two cars from him. We ha Peter was so friendly, professional and very knowledgable. Peter was recommended to us by our neighbors, who have purchased two cars from him. We have usually purchased new cars so were hesitant about buying pre-owned. However, the certified 3 year, 100,000 miles helped make our decision. Because we are seasonal now, we won't be putting on many miles. Everyone at Germaine was friendly. It was my husband's birthday, as well as the new car manager, Trish'. So, they invited us in for birthday cake with the employees. They all made us feel very welcome! All in all, it was a great experience. We will recommend both Peter and Germain for any friends moving into beautiful southwest Florida. Also, when we're able to spend more time here, we will be back in to upgrade! Thanks for a wonderful buying experience! Steve and Jackie Velk More

Everyone I dealt with was very pleasant, knowledgable, friendly and helpful. I got what I wanted when I wanted it. Chuck Koenig in particular went out of his way to take excellent care of me. friendly and helpful. I got what I wanted when I wanted it. Chuck Koenig in particular went out of his way to take excellent care of me. More

Experience was very good my salesmen Peter Michalak was great couldn't have asked for a better person to do a deal with I would highly recommend asking for Peter if you intend on buying a car at Germain Le great couldn't have asked for a better person to do a deal with I would highly recommend asking for Peter if you intend on buying a car at Germain Lexus More

For over 10 years, Shawn Chapman has given me truly outstanding helpful and professional service. He patiently answers all of my questions and I confidently rely on his advice regarding service needs, outstanding helpful and professional service. He patiently answers all of my questions and I confidently rely on his advice regarding service needs, procedures and timing for maintenance or replacement of parts. With the type of customer service that Shawn provides, I would never go anywhere else for service. More

All of our experiences with Germaine Lexus have been exceptional and today was just as great, if not better. We really appreciate the quality of work and overall good feeling we get when we drive awa exceptional and today was just as great, if not better. We really appreciate the quality of work and overall good feeling we get when we drive away. More

Wayne McLeod listened to the details of what I was interested in a new car and new lifestyle, his professional presentation of the Lexus RX350 fulfilled them with the right car for the price I can af interested in a new car and new lifestyle, his professional presentation of the Lexus RX350 fulfilled them with the right car for the price I can afford. Wayne introduced me to the Germain Lexus' financial and service structure and has made me feel like Germain will be there for me as I take care of my new luxury car. Thank Wayne for me, Tina McNeice More

Working with Dawn is a pleasure. She is friendly, helpful and accommodating. I can't comment on the quality of work since I am not a mechanic. So far my car has not given me trouble and this poin helpful and accommodating. I can't comment on the quality of work since I am not a mechanic. So far my car has not given me trouble and this points to good or excellent workmanship. The cost is difficult to compare since I have all my services done at Germain. I do understand dealerships charge more than other auto repair shops. My 2000 Lexus RX 300 is in excellent condition thanks to your workmanship over the years. Sincerely, Evelyn Touhsaent More

I came to have the alternator checked because I had been told it was not providing the proper charge. They checked it out and said it was fine. told it was not providing the proper charge. They checked it out and said it was fine. More

Got the car to us when we wanted it (3 months after we ordered it). Very helpful in explaining the features of the car. Did a great job on the finance end. ordered it). Very helpful in explaining the features of the car. Did a great job on the finance end. More