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Germain Lexus of Naples

Naples, FL

4.9
2,270 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,270 reviews

April 07, 2025

Appreciate the effort and work done by Larry Vasco in our purchase of the 2025 NX 250 Lexus. Larry and the Germain Dealership personnel were very professional and helpful in our purchase. Brent Barents More

by bandkbarents
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Vasco, Paul Berggren
Apr 09, 2025 -

Germain Lexus of Naples responded

Brent, Thank you for leaving Larry this terrific review! We are happy to know that he was very professional and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2025 Lexus NX 250- behalf of the entire Germain Lexus team! Regards, Don Nelson - General Manager

April 03, 2025

Paul Berggren was our salesperson for our new RX 350H. He was fantastic. He kept us updated throughout the process for the purchase and delivery of our vehicle. I can’t say enough good things about Paul. More

by DR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Berggren
Apr 07, 2025 -

Germain Lexus of Naples responded

DR, we could not have asked for a more glowing review of Paul. It's obvious he made sure you were well taken care of. Congrats on your new RX 350h! May your upcoming travels be safe and pleasant! Regards, Don Nelson - General Manager

April 02, 2025

Leland Glesmer was my service advisor. He was very effective, and congenial, in explaining how long the test would take, what the test technician had discovered, and what were the must-do More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Glesmer
Apr 02, 2025 -

Germain Lexus of Naples responded

Milan, thank you for telling us why you liked this service visit with Leland. Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. Safe travels until we see you again. Regards, Don Nelson - General Manager

March 31, 2025

We had Jackson Kirby assist us today at the dealership. Somehow at one of our dealership visits, either here or in Michigan, our key for the locking wheels went missing. Unfortunately no one offered to rep More

by cydersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Apr 02, 2025 -

Germain Lexus of Naples responded

Thank you for taking time out of your day to let us know Jackson provided you with an attentive and helpful visit. We're glad he made sure your concern was ultimately resolved. We hope to be of service to you again some day. Regards, Don Nelson - General Manager

March 31, 2025

Very efficient! Wonderful salesperson Leland Glesmer. Kept me informed of what they were doing with my car. Gave me an update for next service. More

by chrishoeske5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Glesmer
Apr 02, 2025 -

Germain Lexus of Naples responded

Chris, we're happy you enjoyed an accommodating and thorough visit with Leland! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Germain Lexus for the best service! Regards, Don Nelson - General Manager

March 29, 2025

i want to mention Larry Vasco the ONLY salesperson at Germain who even looked at me , a mere woman . he is the reason i gave Germain the 5 stars . he is knowledgeable , patient and a gentleman .i would More

by charlenetamburro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Larry Vasco. finance. Chris Domingues, Steve Duran, Germain Lexus Sales Department, Eddie Vasco
Apr 02, 2025 -

Germain Lexus of Naples responded

Charlene, thanks for the positive feedback on working with Larry. We're delighted he effortlessly accommodated your interest in a new vehicle. We wish you so much happiness in your upcoming travels, from all of us at Germain Lexus. Regards, Don Nelson - General Manager

March 28, 2025

very impressed with how efficiently this dealership is run, I came in to purchase a car and did not have a lot of time, my husband has dementia. Adam gave me all the information necessary to make an inf More

by patricia.alberti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Murphy and Chris in finance both excellent
Mar 28, 2025 -

Germain Lexus of Naples responded

Patricia, thank you for your excellent feedback! We're pleased Adam did everything he could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new Lexus. Regards, Don Nelson - General Manager

March 27, 2025

Our buying the car experience was very pleasant thanks to sales person Matt Christian, his manager Joe and Lady business manager. Will always recommend this dealer!!!! Great job. Thank you very much. More

by Lexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Vasco, Matthew Christen
Mar 28, 2025 -

Germain Lexus of Naples responded

Lexa, thank you for your outstanding feedback. We're delighted Matt and Joe both provided exceptional service at every step in the process. Congrats on your new car! We wish you all the best in your travels ahead, from everyone at Germain Lexus. Regards, Don Nelson - General Manager

March 25, 2025

This was my first visit with my new Lexus. Jackson Kirby was prompt, professional, positive and very welcoming to the Lexus family!! More

by carolflorida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Mar 25, 2025 -

Germain Lexus of Naples responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Jackson's exceptional service. It is our pleasure to make your service visits valuable and convenient. Safe travels until next time! Regards, Don Nelson - General Manager

March 19, 2025

We sold our car to the dealer and they gave us a really good price for our mini cooper. More

by rheinink51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Letty Estrada
Mar 19, 2025 -

Germain Lexus of Naples responded

Thanks for letting us know our team provided you with an accommodating dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Germain Lexus! Regards, Don Nelson - General Manager