Germain Lexus of Naples
Naples, FL
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My service appointment was great…. .Scott got me in as scheduled I had time to wander….although your waiting area is like the lobby of a hotel, so why leave .Scott got me in as scheduled I had time to wander….although your waiting area is like the lobby of a hotel, so why leave More
I have become accustomed to great service from Lexus dealers. My experience with Germain and Alex Depew further reinforced this experience. dealers. My experience with Germain and Alex Depew further reinforced this experience. More
Paul Berggren, Robert Reisch and Steve Duran in the Business Office all contributed in their own way to a most pleasant and stree-free buying experience for my wife and me. Negotiations went smothly b Business Office all contributed in their own way to a most pleasant and stree-free buying experience for my wife and me. Negotiations went smothly between the Sales Sssociates and the Sales Manager and coming to an agreeable and fair price went smoothly. Steve explained all the options that we had with little pressure to buy but with a thorough explanation of the advantages of each option. We were trained in the prelimanary use of all the electronics and technology and welcomed back for a second visit to refresh what we were lacking from the first training with all the new technology. A most pleasant guying experience for both of us. And we are always happy with the service provided by Rick Brown over the past several years with our previously owned Lexus. The Team Approach to satisfiying customer needs is obvious in the Team Culture at Germain Lexus. Ron & Polly M More
Always professional and accommodating. Jackson Kirby is especially attentive, efficient, thorough, and pleasant to work with. he is very congenial and always striving to make Lexus owne Jackson Kirby is especially attentive, efficient, thorough, and pleasant to work with. he is very congenial and always striving to make Lexus owners pleased. He is an asset to your Business. More
Jeff Smith is a fine person and goes the extra Mile to make sure we were happy with the car buying process when we left the dealership. Steve & Mary Klosterman make sure we were happy with the car buying process when we left the dealership. Steve & Mary Klosterman More
Excellent staff, services, and facility. Very professional, positive attitudes, efficient cost effective solutions. Highly recommend! Very professional, positive attitudes, efficient cost effective solutions. Highly recommend! More
I recently purchased a vehicle from Germain Lexus of Naples and had the best experience. My salesman, Larry Vasco, was so helpful and attentive to all my concerns. He did not pressure me at all. Instead Naples and had the best experience. My salesman, Larry Vasco, was so helpful and attentive to all my concerns. He did not pressure me at all. Instead, he patiently guided me through buying the exact car I've been searching for for months. He even provided lunch and let me bring my dog along for the test drive. I highly recommend Larry Vasco and all the staff at Germain Lexus of Naples to anyone looking for a new car. I only wish I had found them sooner. More
Top notch service from this dealership. My service advisor, Rick Brown kept me informed and explained all the charges. He made sure I knew what was needed & how much it was going to cost. My service advisor, Rick Brown kept me informed and explained all the charges. He made sure I knew what was needed & how much it was going to cost. More