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Germain Mazda West
Columbus, OH
70 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle.
Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 70 reviews
June 01, 2025
We had a snafu over my not wanting a gray or silver car and the salesman saying One he wrote up for me was and it wasn’t. Once we worked that out all went smoothly. and the salesman saying One he wrote up for me was and it wasn’t. Once we worked that out all went smoothly. More
by REVSAMHARNISH
Verified Customer
May 29, 2025
Very pleasant experience getting service at Germain Mazda West, wonderful facility and people. They have always taken great care of our Mazda and us. West, wonderful facility and people. They have always taken great care of our Mazda and us. More
by Chautauqua
May 28, 2025
Warranty issue handled professionally and efficiently. Loaner vehicle provided, part was replaced same day. No issues since. . Loaner vehicle provided, part was replaced same day. No issues since. . More
by DETWILERJERRY
May 28, 2025
Great knowledgeable staff that go above and beyond to accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I wil accommodate customers! Not limited to the presentation of Mazda West, very clean, comfortable environment. Awesome well rounded experience.! I will highly recommend Mazda West to friends and family! More
by BARBHURT1
May 28, 2025
Amazing service and fast and friendly service . Eric Henry was such a pleasure and Ashley Eric Henry was such a pleasure and Ashley More
by EMANNITHIGPEN12
May 26, 2025
Process was very easy, staff was respectable, and focused on my priorities for a new care. on my priorities for a new care. More
by APETERS.918
May 19, 2025
Skyler was great! Loved his personality and help! Lucky to have him at your dealership. Loved his personality and help! Lucky to have him at your dealership. More
by TONIAUDERER
May 18, 2025
I really liked all the communication with ease of process to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. to completion. Professional and lovely people .. might think of buying a car in near future if find to my liking. More
by BKUMAR18
Employees Worked With
May 18, 2025
Overall very nice experience and got very good support during my visit, the salesperson are really nice and strive to make customer satisfy and bring good deal. Overall all very good experience. during my visit, the salesperson are really nice and strive to make customer satisfy and bring good deal. Overall all very good experience. More
by UDAY.R79
May 18, 2025
I appreciate the attention to detail everyone seemed to be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! be exhibiting and efficiency at every step. All my needs were met. A very smooth and positive experience! More
by kieferliz
