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Germain Mazda West

Columbus, OH

4.9
108 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 108 reviews

June 29, 2025

They were wonderful especially John. I would have all my family and friends use Germain west Mazda dealership. Thanks to everyone involved. I love my car. More

by DAVIS5513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Germain Mazda West responded

We're thrilled to hear that John and the team at Germain Mazda West provided you with such a positive experience! Thank you for recommending us to your family and friends, and enjoy your new car!

June 29, 2025

Jacob is a friendly, very likable person. Connor, Ashley and Phillip were very helpful. I appreciate d the clean bathroom. More

by THERESAVARANESE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Germain Mazda West responded

We're delighted to hear that Jacob, Connor, Ashley, and Phillip made your visit a pleasant one at Germain Mazda West. It's great to know you appreciated our clean facilities too! Thanks for the feedback!

June 29, 2025

Once the part was in stock, the replacement was surprisingly quick. I was expecting a day or two. More

by RONALDHILL
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Efrain Hidalgo
Jul 02, 2025 -

Germain Mazda West responded

We're happy to hear that your Germain Mazda West experience was a smooth success, Ronald! Safe travels!

June 29, 2025

Everyone here was friendly and made the car buying experience quick and painless. Very happy with my purchase. More

by DEZARAEPERRYMOND
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Germain Mazda West responded

We're delighted to hear that your car buying experience was smooth and enjoyable at Germain Mazda West! Thank you for choosing us, and we hope you're loving your new vehicle.

June 28, 2025

Very warm welcome and accommodating me as well. They offered free snacks and coffee while waiting for the service maintence done. Good Job! More

by JDEELANDERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Germain Mazda West responded

We're delighted to hear you felt welcomed and enjoyed the amenities at Germain Mazda West. Thanks for sharing your experience with us!

June 28, 2025

They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda More

by DBAICHAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Kanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Germain Mazda West responded

We're thrilled to hear that your first experience with Germain Mazda West was a positive one! Thank you for recommending us to your friends. Enjoy the ride!

June 27, 2025

John is a great salesperson, will give you the honest facts, and won’t pressure you to buy More

by DANIELWBALTES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Germain Mazda West responded

Daniel, we are glad to hear that John provided excellent sales support. Thanks for choosing Germain Mazda West!

June 27, 2025

Everything was simple and went very smoothly. I feel like I got a good deal and that’s the most important thing for me, but the dealership was super nice, new, and clean. More

by JKOCH2272
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Germain Mazda West responded

We're delighted to hear that your experience at Germain Mazda West was smooth and satisfying! It's great to know you felt you got a good deal, and we appreciate the kind words about our dealership's atmosphere. Enjoy your new ride!

June 26, 2025

The service was a good price and well done. The waiting area made me feel pampered More

by SUEKAYALATTE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyra Kanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

June 26, 2025

The whole experience was very easy and painless. John was easy to talk with. This was nice, especially after a very bad experience at another dealership. More

by ASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bechtel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Germain Mazda West responded

John and the Germain Mazda West team are committed to delivering this level of service every time. Thanks for choosing us!