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Germain Mazda West

Columbus, OH

4.9
105 Reviews
Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.
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1345 Automall Parkway

Columbus, OH

43228

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Showing 105 reviews

June 15, 2025

Bought my 2024 CX-50 here and the experience afterwards has been awesome. They really take care of their customers. More

by flygon1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyra Kanicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Mazda West responded

We're delighted to hear that your experience with Germain Mazda West has been awesome and that you're enjoying your 2024 Mazda CX-50! Our team is committed to taking great care of our customers, so thank you for the kind words.

June 15, 2025

The sales person, Fatimah was great. She made sure everything went well. 25% interest on a car loan though 😞 More

by MOTHERNATRSSON
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Mazda West responded

We're glad to hear Fatimah provided great service at Germain Mazda West. We understand your concern about the interest rate and appreciate your feedback. If you have any questions or need assistance, feel free to reach out!

June 14, 2025

Had oil leaking after having it serviced. Jolie was very helpful over the phone and they even brought my car back after it was fixed. Excellent service from everyone More

by DRLIND525
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Mazda West responded

We're delighted to hear that Jolie and the Germain Mazda West team provided excellent service and resolved your issue promptly. Thank you for sharing your experience with us!

June 14, 2025

I do not have anything specific to say about this dealer in particular thank you. More

by KFRAZIER67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolie Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Germain Mazda West responded

Thank you for sharing your five-star rating of Germain Mazda West!

June 14, 2025

Amazing He was very professional and helped me every step of the way in guiding me to make a good deal for both of us. More

by robertoleonroque99
Recommend Dealer
Yes
Employees Worked With
Felipe
Jun 16, 2025 -

Germain Mazda West responded

Roberto, we're delighted to hear that you had a great experience with our team at Germain Mazda West. Thank you for your kind words and support!

June 12, 2025

Good services, very professional and king people. I’m very happy with them, going back for sure. More

by JC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Mazda West responded

Thanks so much, JC. We look forward to your next visit to Germain Mazda West!

June 10, 2025

Loved everything- went smoothly. Had to wait a while for financial person but it went well! Was under the impression that I’d get Siris on radio for 6 month trial basis but it lit More

by COUNTRYSUE2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phill Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Germain Mazda West responded

Thank you for sharing your experience with Germain Mazda West! We're glad to hear that everything went smoothly, though we apologize for the wait and any confusion regarding the Sirius trial. Please reach out to us so we can assist in resolving this issue. Enjoy your new vehicle!

June 08, 2025

They went above and beyond. Conor was great to work with and very knowledgeable. Definitely will go back there. More

by BOCOOK4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Buzzelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Mazda West responded

We're delighted to hear that Conor and the Germain Mazda West team exceeded your expectations! Thank you for sharing your experience, and we look forward to welcoming you back in the future.

June 06, 2025

I did not have to wait to long. The waiting room was very loud and they offered to let me sit in a conference room. Please don’t force people to write. This is annoying. The dealers More

by JANMARIEHALEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Germain Mazda West responded

Janmarie, thanks for sharing your experience with Germain Mazda West. We're glad to hear the team accommodated you during your visit and appreciate your feedback on our waiting area. Safe travels!

June 06, 2025

Phillip was great to work with and helped us find the best deal. I would highly recommend Germain West if you are looking to get a new Mazda. More

by KAREKARP223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Germain Mazda West responded

We're delighted to hear that Phillip provided excellent service and helped you find a great deal at Germain Mazda West. Thank you for recommending us, and we hope you're enjoying your new Mazda!

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