Germain Nissan of Columbus

Used car gone bad Bought a used car from them,and 3 days later the car stopped running. Now we are going back and forth with them and it's been hard to get the used sal Bought a used car from them,and 3 days later the car stopped running. Now we are going back and forth with them and it's been hard to get the used sales manager and the service department didn't even work on our car for a whole day. When we called haven't gotten clear answer on what is wrong with our car,instead they are taking it to a Chevy dealership. Not very professional. More

Great experience I went in less than an hour from closing time to look at a used Leaf. Michael immediately referred me to Alan, the resident Leaf expert. Most of my I went in less than an hour from closing time to look at a used Leaf. Michael immediately referred me to Alan, the resident Leaf expert. Most of my interaction was with Alan; he was extremely knowledgeable and very helpful, familiar with all the available vehicles and what options packages were installed, as well as a fount of information about charging EVs and what a new EV owner needs to know. LaDonshay was very easy to work with for arranging the financing. Both Alan and LaDonshay worked late to get the paperwork done for me to drive the car home that night; I'm sure some other folks must have worked late also to get the car ready to go. There were no high-pressure sales gimmicks, the staff was genuinely interested in fulfilling my needs. I had a very positive experience overall. More

Bad experience. This should be last place to buy car. They don’t know how to do business. I was told not to go there but I gave it a chance. Bad experience. It seems that they are not interested in sellin They don’t know how to do business. I was told not to go there but I gave it a chance. Bad experience. It seems that they are not interested in selling cars. More

WORST DEALER/SERVICE CENTER One star is too generous from me... Worst dealer/service center I ever being to... When you meet DONALD SHAW or JOSE CORDOVA please drive off because One star is too generous from me... Worst dealer/service center I ever being to... When you meet DONALD SHAW or JOSE CORDOVA please drive off because they have nothing of advisable value to tell you. They don't give a xxxx about you or your car. At lease that was one of the many insults I got from DONALD SHAW.... everything they tell you is far from the truth... they cannot even tell you what's wrong with your car. You take your car there for regular maintenance and inspection. Everything check OK by them, only for the car brakes to cease less than 2months. All they know is pay this... pay that.. I bought my first ever Nissan from them last year. 2013 Nissan pathfinder platinum. I purchase 5year service warranty from them all because I want the best care for my car. I was later told the warranty covers oil change only. I regret ever stepping my foot there in the first place. Now thinking of how to get ride off this car. Centers like this give cars brands bad name. Because Germain Nissan did not do their job, one may think Nissan is a bad car brand. Of course I did not experience regular faults and maintenance issue when I was using 2008 Mercedes E Class or 2008 Volvo S60. More

I got the car I went for! I showed up with a specific car in mind, test drove it and loves it. I had some negative equity in my current car loan. But they worked really hard to I showed up with a specific car in mind, test drove it and loves it. I had some negative equity in my current car loan. But they worked really hard to try to come to a "happy" point that worked best for me. So a big thanks to Daniel McCormick and Greg Saylor for all your help and time. So next time you're in the market for a new car or check out their used car inventory too, stop by and ask for Daniel. He's a young guy but don't let his age fool you, he knows his stuff and very easy to talk to. More

Dealer that understands customer Josh Fidelman understood my situation and fears about having my first car in the country that I have no idea about buying a car. He was warm and frien Josh Fidelman understood my situation and fears about having my first car in the country that I have no idea about buying a car. He was warm and friendly, not like a dealer tries to fool customers. I strongly recommend. More

NEVER GO HERE IF I COULD GIVE NEGATIVE STARS I WOULD ****DO NOT BUY FROM THIS SHADY DEALERSHIP **** I bought a used car from Germain....... single biggest mistak IF I COULD GIVE NEGATIVE STARS I WOULD ****DO NOT BUY FROM THIS SHADY DEALERSHIP **** I bought a used car from Germain....... single biggest mistake I have ever made. At my first oil change they told me the oil pan was fixed with putty and would need replaced after I noticed oil leeking from the car. A $1000 fix Next the transmission starts having issues, when you accelerate there was some vibration I asked the dealer about this at the time when I purchased my car and they told me it was just the changeover in the hybrid motor and was nothing to worry about.... unfortunately I belived them. New transmission $4000 Now the integrated motor assist in my hybrid is blown out...... A $5500 fix Need I saw more. I even went to the dealer to give them a chance, all I hoped for was a small token, couple hundred off a car mabye? Nope I was told "sorry about that you own the car now not our problem......." Goodluck to anyone walking through those doors. More

Fabulous As a woman, car shopping hasn't been a good time. Most of my adult life I took my ex-brother-in-law with me as the salesman only spoke to him! The pr As a woman, car shopping hasn't been a good time. Most of my adult life I took my ex-brother-in-law with me as the salesman only spoke to him! The problem; I was the one with the money! Steve treated me like family., educating me about the car & never talked "down" to me. Now that's a true salesman, one that speaks the truth to all genders. I was looking at another car & instead of just saying his vehicle was better, he told me Why it was better. I've found my car guy! Thanks More

First time car buyer! This was my first experience with buying a car, so needless to say I was a little nervous! Samuel Akotia was wonderful and patient with all the quest This was my first experience with buying a car, so needless to say I was a little nervous! Samuel Akotia was wonderful and patient with all the questions I had. I never felt overwhelmed or pressured. Also, Ladonshay Jackson in the finance department thoroughly explained the process to me. I would highly recommend Germain Nissan to everyone! I am so satisfied with my purchase and I know that if I have any further questions they would be happy to help! Thanks again for the awesome experience! More

Outstanding Service! My husband and I had the GREATEST car buying experience we have ever had at Germain Nissan, and we have purchased cars in a few different states befor My husband and I had the GREATEST car buying experience we have ever had at Germain Nissan, and we have purchased cars in a few different states before in the past. Lauren Kuhn promptly responded to our online application in the most courteous manner. She arranged for us to meet with Steve Mendoza, who was absolutely amazing. Although we visited the dealership close to the end of the business day and ended up leaving after normal business hours, Steve, Ralph Johnson, David Brumfield, and the gentleman who detailed our vehicle (sadly I do not know his name) never made us feel rushed for even a second. Steve provided a great deal of information regarding the vehicle we purchased and even contacted us after the sale to make sure we were doing ok with our new car. Ralph went out of his way to find the absolute best financing option for us, David explored all options regarding my family's insurance needs, and the individual who detailed our vehicle did so in the most thorough manner and left the car looking spotless when we drove off the lot. My husband and I were extremely impressed with all aspects of our sale and we will most certainly return to Germain for future car buying! More