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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.6
410 Reviews
Call Dealership (614) 418-4500
View Awards

4300 Morse Rd.

Columbus, OH

43230

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Showing 410 reviews

December 21, 2023

Service was easy to schedule and was done efficiently and quickly! The waiting area is very comfortable. More

by psdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Dec 21, 2023 -

Germain Nissan of Columbus responded

We're glad to know that you found our service efficient and the waiting area comfortable at Germain Nissan. Thanks for sharing your experience!

Helpful
December 20, 2023

Great service and friendly, helpful staff. Repair work seems a bit overpriced though. Close to my home. Clean shop. More

by Rogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, service
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Dec 20, 2023 -

Germain Nissan of Columbus responded

Rogue, we appreciate your feedback about our service and staff at Germain Nissan. We strive to provide top-notch service while being competitive with pricing. Thanks for choosing us!

Helpful
December 14, 2023

I always receive Awesome service from Greg in the Service Department!! Please give him a Great Performance. I appreciate Al he does!! Thank you!! Toni Davis More

by tdavis60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in Service, Michael Banton, LaDonshay Jackson
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Dec 15, 2023 -

Germain Nissan of Columbus responded

We're delighted to know that Greg has been providing you with excellent service at Germain Nissan! Your appreciation means a lot to us. We'll be sure to pass along your kind words. Thanks for the review!

Helpful
December 11, 2023

Easy to schedule, friendly staff, nice room to wait in with a coffee machine, have been happy bringing the car here. More

by ALeafDriver
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Lest L
Report | Print
Dec 11, 2023 -

Germain Nissan of Columbus responded

We're glad to know you've been happy with your experiences at Germain Nissan! Our team always aims for easy scheduling and friendly service. Thanks for choosing us, we appreciate it!

Helpful
December 02, 2023

I was very pleased with the service at Germain Nissan. I won’t hesitate to go back for future service. More

by jercrab71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Dec 04, 2023 -

Germain Nissan of Columbus responded

We're delighted to know you had a positive experience with us at Germain Nissan! We look forward to assisting you again in the future. Safe travels until then!

Helpful
November 20, 2023

Always treated well and in a timely manner while I wait … no problems with service rep More

by pmellman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Report | Print
Nov 21, 2023 -

Germain Nissan of Columbus responded

This is what we love to hear! Thank you for supporting Germain Nissan with your business and 5-star review. Until next time!

Helpful
November 16, 2023

Cameron was awesome! ! He really worked with me!!! He explained everything sooo thoroughly!! Gave me different options within my budget! I will always come back!!! I give More

by kmaclean Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
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Nov 16, 2023 -

Germain Nissan of Columbus responded

Karen, we're so happy to know Cameron was able to assist you effectively at Germain Nissan! It's great that he could provide different options and make everything clear for you. Enjoy your new car!

Helpful
November 14, 2023

All staff were very personable, thorough, and pleasant to deal with. The only complaint I have is that the service technician put the seat back in to a near lying down position and the radio was blasting at More

by cbrews2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Nov 15, 2023 -

Germain Nissan of Columbus responded

We appreciate your feedback and are glad to know you found our team at Germain Nissan personable and thorough. We apologize for the inconvenience with the seat position and radio volume, we'll make sure this is addressed for future visits. Thanks again!

Helpful
November 13, 2023

Pull in the service department was exceptionally nice and explaining everything. Paul went over and above by showing me why the GPS wasn’t working. Operator error. More

by Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LaDonshay Jackson
Report | Print
Nov 13, 2023 -

Germain Nissan of Columbus responded

We're glad to know Paul and our service team were able to assist you effectively at Germain Nissan! It's great that your GPS issue is resolved now. Thanks for the positive review!

Helpful
November 13, 2023

Customer service is very important to me. Each experience I have with the service team has been great! More

by ggeeter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Report | Print
Nov 14, 2023 -

Germain Nissan of Columbus responded

We're so glad to know that our service team at Germain Nissan has consistently met your expectations! Thank you for highlighting the importance of customer service in your review.

Helpful
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