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Germain Nissan of Columbus

Columbus, OH

Overview
Reviews
4.6
411 Reviews
Call Dealership (614) 418-4500
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4300 Morse Rd.

Columbus, OH

43230

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Showing 411 reviews

November 13, 2023

Customer service is very important to me. Each experience I have with the service team has been great! More

by ggeeter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton
Report | Print
Nov 14, 2023 -

Germain Nissan of Columbus responded

We're so glad to know that our service team at Germain Nissan has consistently met your expectations! Thank you for highlighting the importance of customer service in your review.

Helpful
October 25, 2023

The facility is very clean and well organized, spacious with amenities that can be enjoyed by customers More

by marly
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Armentrout
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Oct 25, 2023 -

Germain Nissan of Columbus responded

Marly, we're glad to know you appreciated the cleanliness and organization of our Germain Nissan facility. Thanks for your positive feedback!

Helpful
October 18, 2023

Good the way it was minimal. Greg was nice, but the TV was on a crappy channel. More

by jbisk1466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Oct 18, 2023 -

Germain Nissan of Columbus responded

Thank you for leaving Greg and the Germain Nissan team a five-star review! We apologize if the TV was not on a better channel and would be happy to change it for you next time. See you then!

Helpful
October 18, 2023

All of the people that work there are true professionals, I would recommend anyone to get the car fixed at this location More

by Adam F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul M, he was great
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Oct 19, 2023 -

Germain Nissan of Columbus responded

Adam, we appreciate your recommendation and kind words about our team at Germain Nissan. We're always here to help if you need anything in the future!

Helpful
October 16, 2023

Great service and attention to detail. Working with Paul was a pleasure. It was very good about explaining everything. I love the people and the dealership!! More

by gemlmiller2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Paul Armentrout
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Oct 17, 2023 -

Germain Nissan of Columbus responded

We're delighted to know that you had a great experience with Paul and our team at Germain Nissan. We strive for excellent service, so your feedback is greatly appreciated!

Helpful
October 06, 2023

Always treated with respect and kindness. They put 2 people on my repairs so I wouldn’t have to wait as long. Appreciate that very much. More

by Cranfester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
Oct 06, 2023 -

Germain Nissan of Columbus responded

We're glad to know you felt respected and valued during your visit to Germain Nissan. Our team always aims for efficient service, so it's great that we could get you back on the road quickly! Thanks for sharing your experience with us.

Helpful
September 12, 2023

Service of my oil change was great And replace oil and air filter. Personal service was really nice and did not have to wait long More

by DMayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg West
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Sep 12, 2023 -

DMayo responded

Greg was very helpful and personal . Met our needs of what was needed along with oil change. Always rateGreg as a 10! Recommend his service as a customer service rep to anyone

Sep 12, 2023 -

Germain Nissan of Columbus responded

Thank you for leaving Germain Nissan a five-star review! It's great that Greg was helpful and personable and ensured you felt confident in our services. We look forward to assisting you next time. Until then!

Helpful
September 01, 2023

Carl in sales and Paul in service were outstanding! !! Very helpful, accommodating and customer service oriented. They were quick to respond and referral in their explanations. More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Carl
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Sep 05, 2023 -

Germain Nissan of Columbus responded

We're so glad to know that Carl and Paul were able to provide you with such a positive experience at Germain Nissan! Thank you for your kind words about their helpfulness and customer service. We appreciate it!

Helpful
August 08, 2023

Clean, friendly, prompt service, informative. Their service supports the product very well. After working with them for many years, I am always satisfied with their performance. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Banton, LaDonshay Jackson
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Aug 09, 2023 -

Germain Nissan of Columbus responded

Lynn, we're delighted to know that you've had consistently positive experiences with our team at Germain Nissan! Thanks for your continued support and kind words. See you next time!

Helpful
August 03, 2023

They did a great job finding a front end noise and communication was very good! More

by Cellomom61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Device team there at 6 helped me with after hours pick up. Very helpful and answered my questions about 2024 options
Report | Print
Aug 04, 2023 -

Germain Nissan of Columbus responded

It was our pleasure to assist you! Thank you for choosing Germain Nissan and for sharing your experience. Drive safely until we see you again!

Helpful
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