
Germain Toyota of Columbus
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the time to explain every detail about the car, financing options, and warranty coverage. What really stood out was her honesty. She made the entire process smooth and stress-free. I highly recommend asking for Linda if you’re looking for a reliable and trustworthy salesperson! More
Marcello Frustaci Was a pleasure to work with. Very nice and easy going highly recommend. Very nice and easy going highly recommend. More
I went in for my 30000 mile service and was very pleased with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my ca with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my car out quicker than they ever did especially compared to the last time I was there. Because of Tara I will be back! More
The service provider Chris was great. I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a l I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a live person on the phone and when submitting online for approval it could take HOURS for them to get back to the service provider and approve or deny. This really jams up the service line. And makes the customer wait for up to like 3 hours. - this was none of Germain Toyota’s fault. But, Chris was great. He was honest .. straightforward and understanding. Even with the challenges with “Wheels” he still provided the best customer service and experience that he was able to do. A very honest hard working professional. More
Linda Edwards was our sales rep and she was pleasant and straightforward in her dealings. In particular, she spent a very long time with me after the purchase explaining very clearly and thoroughly the vari straightforward in her dealings. In particular, she spent a very long time with me after the purchase explaining very clearly and thoroughly the various navigational and other technical options and how to set everything up. If I were to buy another car from this dealer, I would request that Linda Edwards be who I dealt with. More
My husband and I found Germain Toyota to be very helpful in our search for my new van! Malcolm Myers searched for what I was looking for and we put deposit down that night and the process was very easy. Ma in our search for my new van! Malcolm Myers searched for what I was looking for and we put deposit down that night and the process was very easy. Malcolm was super friendly and very informative. More
Bradley was great. He quickly got me squared away and oriented on my first visit for service. I also had a short wait for my service to be completed. He quickly got me squared away and oriented on my first visit for service. I also had a short wait for my service to be completed. More
Been going here for years and this past visit was great. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. More
The only reason I didnt give a 5 as I dont really care for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before any for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before anyone came. More
I'm only giving Germain Toyota 3 stars instead of 5 because there was an issue that originally made me feel uneasy, but since posting Germain Toyota reached out to correct the issue. Thank you Asher P because there was an issue that originally made me feel uneasy, but since posting Germain Toyota reached out to correct the issue. Thank you Asher Puri for taking my grievance seriously and resolving it quickly, fairly, and to my satifaction. Honestly, had I realized Asher was the business manager, my issue probably would've been resolved a lot quicker. Sunny is a great salesman. Even after my purchase, he's helped answer questions and researched a few things for me. Lincoln and Brian were great to work with as well. We all could have avoided the issue had we done our due diligence, but mistakes happen and Germain takes their mistakes seriously. Thank you to the sales and finance team for selling me my vehicle and resolving the issue quickly. More