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Germain Toyota of Columbus

Columbus, OH

4.7
2,792 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,792 reviews

June 20, 2025

My vehicle purchase at Germain with Isaiah Smith was very easy. Mr. Smith was polite, honest and respectful during my entire process. I would definitely recommend not only Germain but also Mr. Smith to anyon More

by kroe362
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Smith
June 18, 2025

Restrooms are clean The waiting area is comfortable . Offer coffee, tea, and popcorn. Vending machines More

by ksp1007
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 20, 2025 -

Germain Toyota of Columbus responded

Thank you for your positive review, Stack! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until then! Best Regards, Marcello Frustaci General Manager

June 17, 2025

Dealership is very easy to work with. Tara Farmer took great care of my car while it was in the shop for a service bulletin More

by Gavin G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 18, 2025 -

Germain Toyota of Columbus responded

Gavin, we're happy Tara's expertise helped you have a very positive experience at Germain Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time. Best Regards, Marcello Frustaci General Manager

June 16, 2025

My Sales Consultant is Brennen Johnson. Mr. Johnson was consistently courteous, knowledgeable, and helpful. He answered all questions thoroughly and made many thoughtful suggestions. He pro More

by kbquintenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennen Johnson
Jun 18, 2025 -

Germain Toyota of Columbus responded

Thank you for sharing your experience with us! We're delighted Brennen handled your wishes with the utmost advocacy and grace. Congrats on your new Toyota! Here's wishing you all the best in your travels, from everyone at Germain Toyota. Best Regards, Marcello Frustaci General Manager

June 12, 2025

Christopher Curtis was very courteous and helpful. He was awesome and showed lots of patience as I asked questions about my car. He was helpful in solving and correcting issues with my car. More

by lchildsrn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Germain Toyota of Columbus responded

We're so pleased you enjoyed an organized and accommodating service visit with us! Thanks for letting us know how satisfied you were with Chris's assistance. We'll see you at your next appointment! Best Regards, Marcello Frustaci General Manager

June 11, 2025

My husband and I drove over 2k miles and this location insured my car was properly maintained afterward. I have been working with Tara Farmer in the service department and she always a huge help. Thank yo More

by boydoctayvia1998
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 11, 2025 -

Germain Toyota of Columbus responded

Thank you for reporting on the exceptional work Tara does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Toyota for the highest quality service. Best Regards, Marcello Frustaci General Manager

June 11, 2025

I was servicing my brand new Toyota Corolla Cross at this dealership recently. The service was quick and outstanding. I would like to appreciate service manager Christopher Curtis for his loyalty and dedicat More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Toyota of Columbus responded

Jeff, thanks for taking the time to review your service experience! We're happy Chris handled your visit with great care. We hope you'll continue to choose Germain Toyota for all your automotive needs! Best Regards, Marcello Frustaci General Manager

June 07, 2025

Christoper Curtis was excellent, he really listened to my concern. This was my 2nd time bringing my truck … the first experience was terrible and i didn’t want to comeback because the first service writer di More

by saintcrossM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Toyota of Columbus responded

Thank you for not only giving us a second chance, but also for giving us the opportunity to learn from your previous experience. We appreciate your business and feedback and are happy to know that Chris ensured your complete satisfaction. We are fortunate to have him on our team taking great care of our valued customers. We look forward to emulating your recent visit going forward. Best Regards, Marcello Frustaci General Manager

June 04, 2025

Once we brought our automobiles from Germain it became our favorite go to location no matter where we reside. Mahogany Nolan is always polite and professional she got me in and out in a timely manner. More

by drester117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Mahogany! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time! Best Regards, Marcello Frustaci General Manager

June 03, 2025

Mahogany did an amazing job of taking care of getting my car the necessary service. She understood my concerns of how I had been over charged and treated at another dealership. She was absolutely amazing! More

by alittlecleaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Germain Toyota of Columbus responded

Thank you for telling us the highlights of your service visit with Mahogany! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again! Best Regards, Marcello Frustaci General Manager

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