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Germain Toyota of Columbus

Columbus, OH

4.8
2,852 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,852 reviews

November 11, 2025

Tera and the whole service department was a great help and extremely polite. Thank you More

by cbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Germain Toyota of Columbus responded

Thanks so much for this! Tera and the whole service department will be glad to hear they were a great help and extremely polite. We appreciate your business! Best Regards, Marcello Frustaci General Manager

November 11, 2025

I worked with Taylor Salmons (salesman) And was treated exactly how I wish every sales person would treat me, with respect, honesty, integrity. I never felt at any point under pressure to do anything I di More

by clockman79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Germain Toyota of Columbus responded

We’re thrilled Taylor Salmons provided the respectful, honest, and pressure-free experience you deserve. We appreciate your recommendation and look forward to serving you again! Best Regards, Marcello Frustaci General Manager

November 10, 2025

My salesman Matthew Frye knew the car I was buying inside and out. Excellent customer service. Thanks Matt and Germain More

by robert peele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Frye
Nov 14, 2025 -

Germain Toyota of Columbus responded

Robert, Matt will love hearing this! We’re so glad he made your car-buying experience smooth and informed. Thanks for choosing Germain! Best Regards, Marcello Frustaci General Manager

November 08, 2025

I had such a great experience at Germain Toyota of Columbus! From start to finish, the team made what can usually be a stressful process feel easy and enjoyable. Malcolm Myers did an awesome job he More

by Shay K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcello Frustaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Myers
Nov 09, 2025 -

Germain Toyota of Columbus responded

Shay, We know car shopping can be stressful, so it’s wonderful to hear that Malcolm, Azher, and Marcello helped make the process smooth and stress-free. Malcolm’s attention to your needs, Azher’s clear and patient guidance through financing, and Marcello’s warm introduction after past dealership disappointments truly reflect the care we strive to provide. We’re proud our team was professional, attentive, and focused on making sure everything felt right for you. Thanks for recommending Germain Toyota, we’re honored to be your trusted dealership! Best Regards, Marcello Frustaci General Manager

November 07, 2025

We had a great experience at Germain Toyota of Columbus. Our salesman, Isaiah Smith, was very knowledgeable and just a pleasure to work with. We will definitely return the next time someone in our family is More

by Kkvirden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Smith
Nov 07, 2025 -

Germain Toyota of Columbus responded

We appreciate your thoughtful feedback and are proud to know Isaiah delivered knowledgeable, personable service. Thank you for choosing Germain Toyota of Columbus, we look forward to serving you again! Best Regards, Marcello Frustaci General Manager

November 07, 2025

Had a phenomenal experience with Scott Guinn. I am always nervous that a dealership will pressure me into services I don’t need and Scott was honest and helpful in what can wait. I used a coupon More

by Vickers91101
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn
Nov 08, 2025 -

Germain Toyota of Columbus responded

We appreciate your feedback! Scott’s commitment to honest guidance and customer care is exactly what we strive for. Thank you for choosing us and for recognizing his exceptional service. Best Regards, Marcello Frustaci General Manager

November 05, 2025

I'm a repeat customer. . I've purchased 5 new cars with the Germain group (1 Honda and 4 Toyotas) in the last 10 years. They are always easy to deal with and very reasonab More

by jaysson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Germain Toyota of Columbus responded

Jaysson, Five cars in ten years, that’s amazing! Thanks for sticking with us. We’re glad each experience has been easy and fair, and we look forward to helping with the next one when the time comes! Warmest Regards, Marcello Frustaci General Manager

October 31, 2025

Madison Rosenberger was so kind and helpful to me. The sevice was excellent as usual More

by Ryan-Wenger.10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Germain Toyota of Columbus responded

Ryan, We love hearing Madison Rosenberger treated you well! Consistency in service is what we're after, so glad we hit the mark again. Thanks for your business! Best Regards, Marcello Frustaci General Manager

October 31, 2025

This is the reason I don’t like filling these things out. Just make it simple. More

by Tlacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2025 -

Germain Toyota of Columbus responded

Tlacey, We know these things can feel like a chore, in order to continue providing exceptional service we rely on customers like you to give us a little feedback. Thank you for the effort. Best Regards, Marcello Frustaci General Manager

October 30, 2025

Taylor Salmons at Germain made the difference for me. . from the beginning to the end. PS thanks Taylor More

by vicrosato1111
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Salmons
Oct 30, 2025 -

Germain Toyota of Columbus responded

Victoria, Thank you for the high recommendation of Taylor Salmons! We're so glad he was honest and straightforward and helped you get a great vehicle at a great price. His integrity is what we're all about. We appreciate your business! Best Regards, Marcello Frustaci General Manager

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