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Germain Toyota of Columbus
Columbus, OH
2,842 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,842 reviews
October 12, 2025
First I would say that I am not to good at technology and when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did hi when I made my appointment on line choose a tire rotation. For my good luck I went to the right place and Christopher Curtis understand me and did his best to help me and change my tire. I really appreciate Christopher great customer service. Blessings to Christopher and all the staff at Germain Toyota! More
by hernandez012631
Employees Worked With
October 07, 2025
Excellent Service from Linda Edward! I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the I recently purchased my car through Linda .From the moment I walked into the dealership, Linda was friendly, patient, and professional. She took the time to explain every detail about the car, financing options, and warranty coverage. What really stood out was her honesty. She made the entire process smooth and stress-free. I highly recommend asking for Linda if you’re looking for a reliable and trustworthy salesperson! More
by remya
October 06, 2025
Marcello Frustaci Was a pleasure to work with. Very nice and easy going highly recommend. Very nice and easy going highly recommend. More
by annekrisboyer
October 01, 2025
I went in for my 30000 mile service and was very pleased with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my ca with the total service I received this time. Tara Farmer took very good care of my service needs and the auto technician worked quickly and got my car out quicker than they ever did especially compared to the last time I was there. Because of Tara I will be back! More
by Gary
Employees Worked With
Tara Farmer 5 Star
September 30, 2025
The service provider Chris was great. I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a l I have a company car and the Fleet company that approves service is called “Wheels”. “Wheels” is very challenging to work with. You can never get a live person on the phone and when submitting online for approval it could take HOURS for them to get back to the service provider and approve or deny. This really jams up the service line. And makes the customer wait for up to like 3 hours. - this was none of Germain Toyota’s fault. But, Chris was great. He was honest .. straightforward and understanding. Even with the challenges with “Wheels” he still provided the best customer service and experience that he was able to do. A very honest hard working professional. More
by Jeff Stemen
Employees Worked With
September 30, 2025
Linda Edwards was our sales rep and she was pleasant and straightforward in her dealings. In particular, she spent a very long time with me after the purchase explaining very clearly and thoroughly the vari straightforward in her dealings. In particular, she spent a very long time with me after the purchase explaining very clearly and thoroughly the various navigational and other technical options and how to set everything up. If I were to buy another car from this dealer, I would request that Linda Edwards be who I dealt with. More
by swpetrick
September 23, 2025
My husband and I found Germain Toyota to be very helpful in our search for my new van! Malcolm Myers searched for what I was looking for and we put deposit down that night and the process was very easy. Ma in our search for my new van! Malcolm Myers searched for what I was looking for and we put deposit down that night and the process was very easy. Malcolm was super friendly and very informative. More
by loeffler933
September 18, 2025
Bradley was great. He quickly got me squared away and oriented on my first visit for service. I also had a short wait for my service to be completed. He quickly got me squared away and oriented on my first visit for service. I also had a short wait for my service to be completed. More
by Hman5
Employees Worked With
Bradley
September 17, 2025
Been going here for years and this past visit was great. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. Madison Rosenberger took great care of me. The cost was much less than anticipated, and she took great care of me. Will continue to go here. More
by Owen.elger
September 15, 2025
The only reason I didnt give a 5 as I dont really care for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before any for having to stay in my car waiting on a service rep to come meet me. The young men tell me to sit and wait and then it was 10 to 15 mins before anyone came. More
by Sue
Employees Worked With
