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Germain Toyota of Columbus

Columbus, OH

4.8
2,831 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,831 reviews

August 24, 2025

We have been Germain Toyota customers since 1986, and have purchased and leased 26 vehicles. Our son has purchased 5, and our daughter has purchased 4. We were introduced to Jared in 2025. He was a grea More

by BUCKNUT
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Merriman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Don was of great help guiding me during my recent purchase. He was trustworthy, patient, and not pushing to make a fast sell. I felt he was really interested in helping me find the perfect match for More

by diegohinca
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chaz Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Henderson
Aug 22, 2025 -

Germain Toyota of Columbus responded

We're so pleased you enjoyed a pleasant dealership experience guided by Don! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Germain Toyota! Best Regards, Marcello Frustaci General Manager

August 19, 2025

Our experience at Germain Toyota was great. Brendan Barrett, who we worked with, kept everything efficient and enjoyable. This was one of the most enjoyable experiences that we’ve had at a car More

by Jim
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brendan Barrett - Sales. Frank Pascoe - finance rep. 5 stars for each of them.
Aug 20, 2025 -

Germain Toyota of Columbus responded

Jim, we could not have asked for a more glowing review of Brendan. It's obvious he made sure you were well taken care of. Congratulations on your new Toyota! May your satisfaction grow over many happy travels! Best Regards, Marcello Frustaci General Manager

August 18, 2025

I felt as if they cared about my satisfaction and strive to provide thr best service for me. More

by rpulliejr
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Germain Toyota of Columbus responded

Thanks for letting us know how pleased you were with the attention and communication on this service visit! It is always our pleasure to get the work done to your complete satisfaction. We'll see you next time! Best Regards, Marcello Frustaci General Manager

August 15, 2025

Mahogany Nolen was so very helpful. She went beyond to make sure everything was right. She cares about people.l More

by prinz.darleen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mahogany Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Toyota of Columbus responded

Thanks for taking a moment to recognize Mahogany on our service team. She goes out of her way to make sure our clients are well taken care of, and we appreciate your confirmation of this. We hope to see you again! Best Regards, Marcello Frustaci General Manager

August 14, 2025

My service representative, Carina Lozano, initially described the service process then kept me continually informed during the two hour process. More

by Lotaylor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Lozano
Aug 15, 2025 -

Germain Toyota of Columbus responded

Thanks for stopping by to share your review of Karina! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. Best Regards, Marcello Frustaci General Manager

August 14, 2025

I like this location every one is nice. The service was good and the coupons I used were excellent. It helped me save lots of money on the oil change. I hope I get more coupons so I can sa More

by fmlatif9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Scott
Aug 15, 2025 -

Germain Toyota of Columbus responded

Thank you for letting us know how pleased you were with our team's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again. Best Regards, Marcello Frustaci General Manager

August 12, 2025

Isaiah Smith found me a red Toyota Highlander that I was hoping for. He was excellent to work with and kept me informed of his progress during the two months process. I am so happy with my purchase and I th More

by Mcepek2367
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaiah Smith
Aug 15, 2025 -

Germain Toyota of Columbus responded

We're glad you had an attentive and seamless dealership experience with Isaiah and the Germain Toyota team. Congratulations on your new Highlander! We hope you enjoy many happy travels on the road ahead. Best Regards, Marcello Frustaci General Manager

Aug 15, 2025 -

Mcepek2367 responded

Thank you!

August 07, 2025

Karina Lozano was extremely helpful and quick to respond to all of my questions throughout the entire service process. 10/10 experience—I'll definitely be using Germain Service again and hope to work with K More

by Caleb.king21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Lozano
Aug 08, 2025 -

Germain Toyota of Columbus responded

Caleb, thank you for sharing positive feedback on Karina! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what she provided for you. We look forward to your next visit! Best Regards, Marcello Frustaci General Manager

August 07, 2025

I have always experienced great service here. This time Scott Guinn was particularly helpful in dealing with the issue I had with my car. More

by egn.erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn
Aug 08, 2025 -

Germain Toyota of Columbus responded

That's awesome! Thank you for always trusting Scott and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

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