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Germain Toyota of Columbus

Columbus, OH

4.8
2,856 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,856 reviews

February 01, 2020

Excellent great service service technician was Theresa she was the best very satisfied that I was there.truck runs great. Will be back to buy vehicles. More

by MICHAEL.ALBANESE890
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Germain Toyota of Columbus responded

We appreciate your kind words and look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

January 31, 2020

Best salesperson in the pre-owned car industry...Luci Green I have bought two cars off of Luci and just a few years and she will be my go to on the next car I buy too. She is truly is the best in the business a More

by toddcmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lombardo
Jan 31, 2020 -

Germain Toyota of Columbus responded

Thank you for taking time to highlight Luci and her sedulousness to customer satisfaction. We look forward to assisting you in the future. Best Regards, Rich Newsome General Manager

January 31, 2020

Professional Service With a Smile This dealership service center is very professional. They give the cost up front and always remind me of what service needs done and the how urgent it More

by VAK3STER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Germain Toyota of Columbus responded

We understand you have many options for servicing your vehicle. Here at Germain, we want to provide you with all the information you need to make informed decisions on maintaining your vehicle to get the most out of your ownership as well as being able to enjoy the road. Best Regards, Rich Newsome General Manager

January 30, 2020

Omar was great. Paid attention to my needs. Omar was great from start to finish. He listened to our concerns and was able to react to them. My daughter loves her new car. More

by foutro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Jan 31, 2020 -

Germain Toyota of Columbus responded

We know your daughter will love the ownership of her new Toyota. Thank you for letting us know you enjoyed working with Omar. He is truly an asset. Best Regards, Rich Newsome General Manager

January 30, 2020

Always had great service, don't push unnecessary services/products. Always bought cars from Norm, great job always finds deals that help me ad my family More

by PATTY.MCGOVERN
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Administrative Office
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Norm Oribello, Jake Reynolds
Jan 31, 2020 -

Germain Toyota of Columbus responded

We are delighted to know you appreciate the level of service our team provides. Here at Germain we provide you with all the information you need to make informed decisions regarding the upkeep of your vehicle while providing a positive and pressure-free experience. See you next time. Best Regards, Rich Newsome General Manager

January 30, 2020

Mark is great, very concerned for all my needs, my whole family depends on him for our service needs, honesty is at the top of our families list More

by JKAMINSKI81275
Recommend Dealer
Yes
Employees Worked With
Teresa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pastre, Billy Blanton
Jan 30, 2020 -

Germain Toyota of Columbus responded

Thank you for your continued business and for sharing your trust and faith in Mark to take great care of you and your family. Best Regards, Rich Newsome General Mnaager

January 30, 2020

Great service and helpful service advisor My service advisor Chris was a real class-act and his genuine concern for me was clear throughout my visit. Thanks for helping take care of our Sienna More

by DANA.KRULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Germain Toyota of Columbus responded

Chris and our team are committed to ensuring you and your vehicle are safely on the road. Best Regards, Rich Newsome General Manager

January 30, 2020

AJ was fantastic, and the car is beautiful. I was a little reluctant to not drive my BMW, but this isn't your mom's car... More

by LESLIELOWRY
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies in the rental were very help full, and Bennie was fantastic. , Ryan Laymon
Jan 31, 2020 -

Germain Toyota of Columbus responded

We appreciate your business and the kind feedback. Best Regards, Rich Newsome General Manager

January 29, 2020

Brian great salesman and this is like the third car I have bought from him. Won’t deal with anyone else. Very pleased with vehicle and salesman. Germain is number 1 for me. Thanks More

by GEORHAI
Recommend Dealer
Yes
Employees Worked With
Buddy Travis, Brian Scott
Jan 30, 2020 -

Germain Toyota of Columbus responded

Your continued business and kind words are very much appreciated. Best Regards, Rich Newsome General Manager

January 29, 2020

good service very quick check out on my Dodge Challenger, very clean facility, even fixed scratches and scuffs really well, thank you all very very very much More

by DFREAR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scott, Ryan Laymon
Jan 30, 2020 -

Germain Toyota of Columbus responded

We appreciate the opportunity to earn your business. Enjoy the road in your previously loved Challenger. Best Regards, Rich Newsome General Manager

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