Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,797 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,797 reviews
November 05, 2019
Want the best of the best in the car business? Look no further. AJ made sure that my wife and I were satisfied before driving off the lot in our 2019 Rav4. further. AJ made sure that my wife and I were satisfied before driving off the lot in our 2019 Rav4. More
by Nick
Employees Worked With
October 31, 2019
Excellent Service The teaam was very professional and welcoming. It was one of the best car buying experiences I ever had. I will definitely recommend this team to The teaam was very professional and welcoming. It was one of the best car buying experiences I ever had. I will definitely recommend this team to others in market for a new vehicle. More
by Diva313
Employees Worked With
Luke Eastwood, Jason Gregory
October 24, 2019
Poor Service Poor service, comedic attempts to assert dominance, id rather walk to work than buy a car from this place, it's a joke! Stay clear! Poor service, comedic attempts to assert dominance, id rather walk to work than buy a car from this place, it's a joke! Stay clear! More
by John
Employees Worked With
Other Employees :
D'Lacy Stith, John Grayson, Dave Young, Rich Newsome, Buddy Travis
October 22, 2019
Ty was great! I always worry about getting a car salesman who cares more about the sale than the customer. That was not the case with Ty. He was honest, genuine, an I always worry about getting a car salesman who cares more about the sale than the customer. That was not the case with Ty. He was honest, genuine, and a great person to work with. Our new vehicle is perfect and we enjoyed working with Ty to get it done. More
by Bsvanleuven
Employees Worked With
Tyrique Smalls
October 19, 2019
Widow and Scared.... No More I can honestly say after dealing with toyota dealership at Scarborough it turned out to be comfortable to the end. Greg Coby,Gary Romine and I connec I can honestly say after dealing with toyota dealership at Scarborough it turned out to be comfortable to the end. Greg Coby,Gary Romine and I connected in that I needed safe and reliable transportation. They worked with me to take the anxiety out of buying a car. I bought a Rav 4 certified and know these guys want you to be happy with your purchase. As I went to finance Dept Heather Romine was just as helpful. So from Scared to now confident that these people CARE. Thank you Germain Toyota. Bonnie More
by Bonnie
Employees Worked With
Gary Romine sales, Heather Romine finance , Greg Coby
October 19, 2019
Great experience Dealership contacted us right away. Has car ready for a test drive, no pressure. Went back to see another vehicle and was able to compare the two sid Dealership contacted us right away. Has car ready for a test drive, no pressure. Went back to see another vehicle and was able to compare the two side by side. Worked with finance company to get us the best rate Jason Gregory was our salesman and he responded quickly to my many questions and made it easy to get information to him. Manager Joe made sure my questions were answered Nd Luke in finance was great. He explained what he was doing as we waited and we had an overall good experience. We will be back for our next vehicle, first time in a long Rome I didn’t leave with the attitude were do I sign so I can get out of here or with regret that we didn’t push harder More
by CoachT
Employees Worked With
Luke Eastwood, Jason Gregory
October 18, 2019
good used car salesman Brian Scott did a wonderful job working with us to buy a certified used vehicle! I would work with Brian again in the future. he was attentive, re Brian Scott did a wonderful job working with us to buy a certified used vehicle! I would work with Brian again in the future. he was attentive, responsive, and got the job done, both with the sale, inspection, and details of making sure the vehicle was delivered to us with the standards of its certification! thanks, Brian! More
by susie
Employees Worked With
Brian Scott
October 17, 2019
Great experience as usual I have purchased the last 2 of my 3 vehicles from Germain Toyota. They are my go to dealership and I regret not going to them for my previous vehicle. I have purchased the last 2 of my 3 vehicles from Germain Toyota. They are my go to dealership and I regret not going to them for my previous vehicle. Cody was great to work with and very professional and laid back. No pressure felt at all and it was a quick and easy experience to purchase the vehicle I wanted. Will buy here when my wife decides she wants to upgrade. More
by Luke
Employees Worked With
Tom Lombardo, Cody Close
October 15, 2019
Excellent Amanda is wonderful she is the right person to see, she’ll take care of you, we are loving our new car, will definitely go there again in the future. Amanda is wonderful she is the right person to see, she’ll take care of you, we are loving our new car, will definitely go there again in the future. More
by Lulu
Employees Worked With
Tom Lombardo, Amanda Lobach
October 14, 2019
Fantastic experience!! Brian was the ultimate professional in selling us our vehicle. I would love to deal with him next time I buy. I was very happy overall with Germain Brian was the ultimate professional in selling us our vehicle. I would love to deal with him next time I buy. I was very happy overall with Germain Toyota's handling of our transaction. More
by Vance
Employees Worked With
Brian Scott
