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Germain Toyota of Columbus

Columbus, OH

4.6
2,767 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,767 reviews

April 20, 2019

New car experience Omar was great! He was very knowledgeable and helpful! We purchased two cars from him this weekend and he made it a not so painful experience. More

by Jodymichele
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 22, 2019 -

Germain Toyota of Columbus responded

We thank you for sharing your overall positive experience with Omar. Enjoy the road in your new cars. Best Regards, Rich Newsome General Manager

April 19, 2019

Exactly what we were looking for We went into Germain on a whim hoping to find a good used truck for our son and Cody made it happen. We had a real pleasant experience with him and t More

by Meh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Murray, Cody Close
Apr 19, 2019 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota of Columbus and allowing Cody and our team the opportunity to find you the perfect previously loved truck. We wish your son many safe and pleasurable driving miles in his new ride. Best Regards, Rich Newsome General Manager

April 19, 2019

Great experience This was my first time buying a car on my own and I went to Germain to look at a car I thought would be a good choice but was out of my price range. C More

by ChrisM18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Cody Close
Apr 20, 2019 -

Germain Toyota of Columbus responded

Thank you for sharing your positive car buying experience with Cody and our team. We are thrilled Cody was able to find you the perfect vehicle to meet your needs. Best Regards, Rich Newsome General Manager

April 16, 2019

The best experience ever! This is my first time buying a new car 0 miles and my experience was honestly the best with Omar Jackson! He was so friendly and helpful with my proce More

by Qdejess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 17, 2019 -

Germain Toyota of Columbus responded

We thank you for allowing Omar and our team the honor to assist you with your first new car. We know you will enjoy the ownership of your new Toyota. Best Regards, Rich Newsome General Manager

April 16, 2019

Best ever Omar is a stellar professional his knowledge of the product was very impressive and he made feel like was the only customer he had to deal with during More

by edward.jackson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 17, 2019 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Omar. Best Regards, Rich Newsome General Manager

April 16, 2019

Overall a great experience AJ was fantastic. He went above and beyond to ensure everything went smoothly and even stayed after hours along with Kaleb to make sure everything was More

by Ktaylor1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Castin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb Murray
Apr 16, 2019 -

Germain Toyota of Columbus responded

Thank you for the kind words as well as your business. We are happy to know that both AJ and Kaleb took excellent care of you. Best Regards, Rich Newsome General Manager

April 15, 2019

Sales Service This is the second time we have leased with Germain Toyota. After our first experience, we made sure to contact Omar since we were so happy with his More

by bb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Jackson
Apr 16, 2019 -

Germain Toyota of Columbus responded

We appreciate your continued business and are happy to know you enjoy working with Omar. Best Regards, Rich Newsome General Manager

April 05, 2019

Excellent first time car buying experience. This is the first time I have ever financed a car and Luci made the process smooth. I appreciate her patience with me and nice attitude. She was even More

by Rw887
Recommend Dealer
Yes
Employees Worked With
Luci Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Eastwood
Apr 08, 2019 -

Germain Toyota of Columbus responded

Your business and kind recommendation of Luci are greatly appreciated. Best Regards, Rich Newsome General Manager

April 04, 2019

Slow terrible service Its Not got customer service i have never had good experiences with them going to Toyota west now because i have run out of patience:( More

by MarilynK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Blanton
Apr 23, 2019 -

Germain Toyota of Columbus responded

We are sorry to learn about your dissatisfaction with our team. We would appreciate the opportunity to speak with you to gather further information to assist us to improve upon our guest's experiences. Please reach out to Veronia Azzalina with any feedback regarding your visit. Veronica may be reached at 614-868-0300. Best Regards, Rich Newsome General Manager

April 02, 2019

Excellent sale service My name is Eric Smith I just purchased a vehicle from your dealership. My sales associate was Tanesha Dixon. She was excellent in her presentation an More

by 6171clif
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Apr 02, 2019 -

Germain Toyota of Columbus responded

We are overjoyed to know that you enjoyed working with Tanesha and feel comfortable in recommending Tanesha and our dealership to your friends and family. Best Regards, Rich Newsome General Manager

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