Germain Toyota of Columbus

Sales Service This is the second time we have leased with Germain Toyota. After our first experience, we made sure to contact Omar since we were so happy with his This is the second time we have leased with Germain Toyota. After our first experience, we made sure to contact Omar since we were so happy with his service the first time More

Excellent first time car buying experience. This is the first time I have ever financed a car and Luci made the process smooth. I appreciate her patience with me and nice attitude. She was even This is the first time I have ever financed a car and Luci made the process smooth. I appreciate her patience with me and nice attitude. She was even nice enough to bring the car to my house to test drive it before I decided to buy it. I knew when I saw the toyota in person that I wanted it. It's perfect for me. After I signed the paper work I drove off the lot in the car. I would recommend Luci and Germain Toyota to anyone because of their wonderful service. Thank You Luci. More

Slow terrible service Its Not got customer service i have never had good experiences with them going to Toyota west now because i have run out of patience:( Its Not got customer service i have never had good experiences with them going to Toyota west now because i have run out of patience:( More

Excellent sale service My name is Eric Smith I just purchased a vehicle from your dealership. My sales associate was Tanesha Dixon. She was excellent in her presentation an My name is Eric Smith I just purchased a vehicle from your dealership. My sales associate was Tanesha Dixon. She was excellent in her presentation and represented your company with a high standard of professionalism. Because of her sales technique I would refer anyone to your dealership. More

World Class Experience This is my second car that I have bought from this dealership. Most people would say I hate the process of car buying, however AJ and Demetrius delive This is my second car that I have bought from this dealership. Most people would say I hate the process of car buying, however AJ and Demetrius delivered phenomenal customer service and completely reversed those dreadful thoughts. They both exceeded my expectations and I got the car I wanted. Thank you both for everything!!! I am so appreciative. More

No Hassle Shopping with AJ and the staff at Germain Toyota was a great experience! There was absolutely no pressure to buy and they all worked deligently to get Shopping with AJ and the staff at Germain Toyota was a great experience! There was absolutely no pressure to buy and they all worked deligently to get me a vehicle within my budget. They were great in explaining the car buying experience and made sure I was set up in my new RAV 4!! Definitely recommend! More

Total relaxation in buying used car. My experience in buying a used car guided by Luci Green was a reversal of all previous car buying times. The entire process was trouble and worry f My experience in buying a used car guided by Luci Green was a reversal of all previous car buying times. The entire process was trouble and worry free!!! She was tireless in showing me cars, answering my questions, and informing me of options. I can,t believe what a happy time it was compared to the agony of the haggling of the past I got a lot more car for less than expected and even promises for “lessons” in new technology. Oh, happy day !!! More

Great Experience I had a great experience from everyone I spoke with. Luci was my sales person and she was just great, not pushy at all and very sweet lady. I went in I had a great experience from everyone I spoke with. Luci was my sales person and she was just great, not pushy at all and very sweet lady. I went in knowing what I was looking for and no one pushed me around tring to get a sale from me. They even took my junk car off of my hands(I didnt know it was in as bad condition as it was). Just want to thank everyone that I worked with that day especially Luci and Kaleb(who did all the financial paper work). More

Great used car buying experience Luci Green was a great saleswoman. Very professional and courteous. We never felt pressured. I would absolutely buy another car from her. Thank you Lu Luci Green was a great saleswoman. Very professional and courteous. We never felt pressured. I would absolutely buy another car from her. Thank you Luci! More

Exceptional is the new norm Austin was very patient and had our best interest at heart. We bought what we wanted at the price we felt comfortable paying. After several emails ( h Austin was very patient and had our best interest at heart. We bought what we wanted at the price we felt comfortable paying. After several emails ( he actually honored my request not to be called ), he was very pleasant to meet and work with. He patiently explained all the features and benefits of the Highlander. We will recommend him to everyone. More