Germain Toyota of Columbus

Great Service We knew exactly what we wanted coming in and Omar made it happen. He did everything he could to get us the best price, too. We knew exactly what we wanted coming in and Omar made it happen. He did everything he could to get us the best price, too. More

Great experience The service center representative I spoke with was great. I do not recall his name, but I distinctly remember that he was not only great at his job, b The service center representative I spoke with was great. I do not recall his name, but I distinctly remember that he was not only great at his job, but also a great customer service person. He answered all of my question and made the experience great. More

All Needs Met, Epectations Exceeded! I had been looking at Toyota’s for a little over a year. I come from a “Toyota family” so I knew that was the route I wanted to go when my 10 year old I had been looking at Toyota’s for a little over a year. I come from a “Toyota family” so I knew that was the route I wanted to go when my 10 year old Mazda was starting to wear. Being new to the Columbus area, I had visited several dealerships; but it was all the same experience. I would come on the lot, start looking around, and then eventually be greeted (or not) by someone who would ask if I was ready to buy right now. Me being a first time buyer, I was unsure about my timeline and I felt like most dealerships sensed that and “shut down” the conversation almost immediately. Germain was a different experience all together; especially when working with Omar. I pulled on the lot and again started looking at Corollas. Within 30 seconds of me being there, Omar came out and greeted me asking what I was looking for. He then invited me inside to talk numbers, something no other dealership offered up until that point. I was impressed because, even if I wasn’t going to buy, it was nice to know that someone was going to sit down with me and go over figures to at least give me an idea and a ballpark figure to look at. Omar was great from start to finish. He walked me through the process and laid out the figures; really helping me get a payment and a package that I was comfortable with. I never felt pushed or pressured in any way. I went in thinking I was going to talk numbers and get a sense for what to expect when buying later, but I left with a 2019 Corolla. Germain and Omar were able to orchestrate a deal that was too good to pass up. I couldn’t be happier with my purchase. I would recommend Germain and especially Omar Jackson to any friends, family, or individuals looking for a new Toyota in the future. -BD More

Good works. I want to begin by thanking Lisa Marasek and your service department for doing a wonderful job on my truck. Lisa kept me informed and up to par on e I want to begin by thanking Lisa Marasek and your service department for doing a wonderful job on my truck. Lisa kept me informed and up to par on everything as it was being done and I really did appreciate that. She is a compliment to your department. More

Getting to the bottom of dead battery issues Our car, used by our granddaughter, was having issues with the battery being depleted during very cold weather. She was only driving the car to work l Our car, used by our granddaughter, was having issues with the battery being depleted during very cold weather. She was only driving the car to work less than 2 miles away each day. We took the car to Germain and Chris made sure that they would get to the bottom of it. After checking the car extensively, they found out that the battery needed replaced less than a month before the warranty was to expire. We owed nothing and are very pleased that Germain always has our back! More

Best all around transaction Mr. Kelly was so friendly, authentic and an actual joy to hang out with this afternoon during the purchase of my used Subaru. The manager negotiated w Mr. Kelly was so friendly, authentic and an actual joy to hang out with this afternoon during the purchase of my used Subaru. The manager negotiated with me and I felt extremely pleased with the deal. The finance officer, Mr. Treadway was also expedient, friendly and down to earth. The whole transaction redeemed my disdain for the dealership experiences I've had before. Would recommend to anyone looking to skip the smarmy sales tactics! More

Service checkup Great service and customer relations. We have purchased both of our vehicles from Germain Toyota and think it has been a great experience all around. Great service and customer relations. We have purchased both of our vehicles from Germain Toyota and think it has been a great experience all around. More

Great experience and happy with the service Happy with service and definitely glad he could help me with my issue with my car thank you .For now on I will continue to keep going to this dealersh Happy with service and definitely glad he could help me with my issue with my car thank you .For now on I will continue to keep going to this dealership. More

Best car buying experience I’ve been car shopping for a few months and have been to many car lots and test drive many cars. I drove 2 and a half hours to get here and it was wor I’ve been car shopping for a few months and have been to many car lots and test drive many cars. I drove 2 and a half hours to get here and it was worth it. Every car was in great condition and the employees there were all amazing, super friendly, the nicest people you will meet and the most helpful. I have never felt more welcome at a place. There was no high pressure or pushiness. Just amazing service. A special thanks to Jason Gregory for selling me the 2018 Kia Optima. More

Great experience I brought my Prius in for a recall that I received regarding updating the software. Also got the 30,000 checkup. Car was ready sooner than quoted an I brought my Prius in for a recall that I received regarding updating the software. Also got the 30,000 checkup. Car was ready sooner than quoted and everything was done to my satisfaction as always. We have purchased 12 vehicles from Germain and have been very satisfied with the sales and service we've received and have told others about our experiences. Lisa was my service agent and she was great. She was able to tell me aout the recall and what it involved as well as look up my previous service to see what was currently needed. More