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Germain Toyota of Columbus
Columbus, OH
2,692 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Free CARFAX Report
All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,692 reviews
February 26, 2019
Great customer service Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my hom Always good service and friendly employees. Have been dealing with this dealership for 20 plus years. There are Toyota dealerships closer to my home but I keep coming back to this location because I never had anything but a good experience More
by PHARMBIRD
Verified CustomerEmployees Worked With
dont remember
Helpful February 26, 2019
Tracy went above and beyond Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. Made sure I was understood everything I needed to know and even gave me her number for further assistance. I will be working w/Tracy in the future. More
by RHIANNAMICHELE
Employees Worked With
Tracy Goleman
February 26, 2019
Germaine Toyota always top notch. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. Always treated extremely well when I come to the service department. Everyone is professional, but very nice too and they always make me feel welcome. I bought my wife her Highlander there and I will be purchasing my next vehicle there too. Excellent job always. More
by jgroom1
Employees Worked With
Chuck Hessel, Nick Eckard
February 26, 2019
Fast and thorough The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail The service advisors are always nice and very knowledgeable. They always come and let you know of any recommendations they have and explain in detail the work to be performed and the costs. I appreciate the courtesy I'm shown when I visit! Would definitely recommend! More
by PHATSTYK
Employees Worked With
Lisa Marasek
February 26, 2019
Service on venza They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my ser They change my oil rotated my tires and did a check over on my vehicle in a very timely manner so I was very pleased and I do believe Lisa was my service person she was very good More
by SSEYMOUR50
Employees Worked With
Lisa Marasek
February 26, 2019
The best Toyota Service Ever I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Se I've been going to Germaim Toyota's Service for years. They never disappoint! Friendly and efficient from start to finish. Highly recommend this Service Department. More
by Jeff
Employees Worked With
Chuck Hessel
February 26, 2019
Germain and Excellence Go Together 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant ser 5 stars because Germain always does it right. OK, not always... one time since I started with Germain in 1998, I wasn't happy with the assistant service manager. That was resolved. More
by CHARLESDJENKINS12
Employees Worked With
D'Lacy Stith
February 26, 2019
As Always Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almos Scheduling was easy! Service was superb! Waiting room was very comfortable! Drove my car off this lot with about 7 miles on it...it now has almost 165,000... Would not take it anywhere else! More
by TAN55YA
Employees Worked With
February 26, 2019
Long wait and little customer service. Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't se Scheduled an appointment for a tire change. No one was at the service desk when I arrived. The gentleman who finally helped me was short and didn't set any expectations knowing I was a first time customer. Waited 2 hours to get a single tire changed on a new vehicle. More
by BAKER.MORGAN1228
Employees Worked With
February 26, 2019
Noise after service My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. My oil change was quick. But since then my engine whistles when accelerating. Never had this noise prior. Would like to have this looked at. More
by PLBURKE
Employees Worked With
