Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,772 reviews
March 05, 2019
Made right a previous miscommunication My service tech, Chris, and the service manager Billy, went over and beyond in taking care of my problem from my last service visit. I my wait time wa My service tech, Chris, and the service manager Billy, went over and beyond in taking care of my problem from my last service visit. I my wait time was good and everything was done. More
by JUNKMAIL0
Verified Customer
March 05, 2019
Service Had brakes, oil change, and air bag recall service performed. Everything done to my satisfaction for I have not had a bad experience from Germain Had brakes, oil change, and air bag recall service performed. Everything done to my satisfaction for I have not had a bad experience from Germain dealership. More
by PAWNEEROSS
Employees Worked With
March 05, 2019
A awesome staff Awesome people to work with really professionally respectfully had a really really good experience at Germain Toyota I will be going there from now on Awesome people to work with really professionally respectfully had a really really good experience at Germain Toyota I will be going there from now on on future purchases More
by Bigdave
March 04, 2019
Good Service The purchase experience was easy and hassle free. We have purchased vehicles from this dealership previously. We like the new Highlander very much. We The purchase experience was easy and hassle free. We have purchased vehicles from this dealership previously. We like the new Highlander very much. We would purchase from this dealership again. More
by IN4NOVUS
March 04, 2019
Good dealership Everything was great. A few bumps in the road but overall good experience. Very well payed out dealership for customers who are in for service. Everything was great. A few bumps in the road but overall good experience. Very well payed out dealership for customers who are in for service. More
by Badams327
Employees Worked With
Buddy Travis, Amanda Lobach, Kaleb Murray
March 04, 2019
Great customer service and no hassle Drove over an hour and a half for purchase of second vehicle from the dealership within the past year. Fast, friendly service and knowledgeable salesm Drove over an hour and a half for purchase of second vehicle from the dealership within the past year. Fast, friendly service and knowledgeable salesmen and women make purchasing a vehicle simple. More
by Coach
March 04, 2019
Mutual I feel we had a mutual partnerships based on respect and understand ing on what i wanna and needed in my new vehicle. would i recommend them to my fri I feel we had a mutual partnerships based on respect and understand ing on what i wanna and needed in my new vehicle. would i recommend them to my friends and family, yes. In all i would rated them a 9.5 the only complaint, I have is that I had to wait in the lobby a couple of times too long even though they knew I was coming. More
by TCARROLL6
March 04, 2019
Friendly service The staff were very friendly and easy to work with. I walked out with a great car that I’m excited to take on the road The staff were very friendly and easy to work with. I walked out with a great car that I’m excited to take on the road More
by Camryguy
March 04, 2019
Super cool. I was so frustrated before coming there. She lis It was great like all toyota services that i have visited where i come from. I really appreciate the way Tracy received me. I was a little frustrated It was great like all toyota services that i have visited where i come from. I really appreciate the way Tracy received me. I was a little frustrated becore getting there. But she spoke to me a manner that calmed me down and gave me hope. For the names of the others who worked with me, i can't remember except that i have t o get my receipts to check. S i nce i am not home i just have to skip that area. I will recommend someone to come there if they need help. MY TOYOTA ELLE EST FANTASTIC! More
by Queen22
Employees Worked With
Tracy Goleman
March 04, 2019
Great customer service Chris was so friendly and explained everything so well knows his job very well gives it his all with his customers dressed very well can’t say enough Chris was so friendly and explained everything so well knows his job very well gives it his all with his customers dressed very well can’t say enough good things very honest which would be Main reason I come back to Toyota East. More
by WELCH9921
Employees Worked With
