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Germain Toyota of Columbus
Columbus, OH
2,772 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,772 reviews
February 28, 2019
Wonderful experience Cody is an exceptional salesperson. He listens and is sensitive to the customer. His presentation is thorough and he follows through on what he says. Cody is an exceptional salesperson. He listens and is sensitive to the customer. His presentation is thorough and he follows through on what he says. Thank you. More
by Shocked
February 27, 2019
Oil change Had oil change for my 4 runner. Waited for 1.5 hours just for an oil change. Why make an appointment if they are not concerned about the time. This Had oil change for my 4 runner. Waited for 1.5 hours just for an oil change. Why make an appointment if they are not concerned about the time. This place is slow every time I have been there. More
by PAULMEYER2517
Verified CustomerEmployees Worked With
Chuck Hessel
February 27, 2019
Awesome! Omar was the best. Super friendly and very professional. Everyone worked hard to get me a great deal! Thanks!!! Great place great service Go Bucks! Omar was the best. Super friendly and very professional. Everyone worked hard to get me a great deal! Thanks!!! Great place great service Go Bucks! More
by Buckfan2
February 27, 2019
Service at Germain From the moment I pulled up to the Service Department, Lisa was very friendly and went over everything with me and I appreciate that! Was taken care o From the moment I pulled up to the Service Department, Lisa was very friendly and went over everything with me and I appreciate that! Was taken care of very well! More
by PJKALER
Employees Worked With
Lisa Marasek
February 27, 2019
Great service at a reasonable price I tried a quick service facility for my Scion Tc for a simple oil & filter change just once. The cost was almost double the cost at Germain, and less I tried a quick service facility for my Scion Tc for a simple oil & filter change just once. The cost was almost double the cost at Germain, and less work was performed. Scheduling is easy, tech writers are friendly, and the waiting area is comfortable. Best thing is that I feel confident that the whole car gets a full inspection every time, and the job is done correctly - so the cost and a little longer wait is well worth the peace of mind. More
by FMRUTTR
Employees Worked With
Tracy Goleman
February 27, 2019
Good buying experience Overall a good buying experience. Technicians may need to have further training to properly diagnose problems. Everyone knows brakes get replaced in p Overall a good buying experience. Technicians may need to have further training to properly diagnose problems. Everyone knows brakes get replaced in pairs and not just one side at a time. Other than that, I am satisfied with the vehicle and salesman I worked with. More
by ANDYBURGESS8
February 27, 2019
Great Service Experience I brought in our 2017 Sienna Van for a malfunctioning side door, paint scrapes on passenger side and an oil change, tire rotation. I dropped it off a I brought in our 2017 Sienna Van for a malfunctioning side door, paint scrapes on passenger side and an oil change, tire rotation. I dropped it off at closing on Monday and it was finished at 11 am on Tuesday. The door just needed lubed and the paint got rubbed off without a charge. Lisa at Service desk was very helpful and professional. Nice to not get charged for small issues! More
by WCAMPBELL0
Employees Worked With
Lisa Marasek
February 27, 2019
Routine maintenance Friendly & courteous staff.length of time waiting for service was just about an hour. Their timing was perfect. The waiting room was clean as well as Friendly & courteous staff.length of time waiting for service was just about an hour. Their timing was perfect. The waiting room was clean as well as the ladies room. More
by BEANER8
Employees Worked With
Lisa Marasek
February 27, 2019
Great I am very happy with their service team. They are very professional and efficient. I would recommend them to my family, neighbors and friends. I've be I am very happy with their service team. They are very professional and efficient. I would recommend them to my family, neighbors and friends. I've been going to German Toyota for Over five years now for all my needs. More
by Richardrafter
Employees Worked With
Tracy Goleman
February 27, 2019
20,000 Service Germain Toyota has the best customer service hands down! They make sure you are in and out and always keep the customer updated on there vehicle. Germain Toyota has the best customer service hands down! They make sure you are in and out and always keep the customer updated on there vehicle. More
by Fire17
Employees Worked With
Hope Liszt
