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Germain Toyota of Columbus

Columbus, OH

4.4
2,693 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Free CARFAX Report All pre-owned vehicles come with a mechanical and safety check, as well as a free CARFAX vehicle history report. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. Another perk of shopping at our Toyota dealership in Columbus comes in the form of ToyotaCare coverage. For every new purchase or lease, you also receive this no-cost maintenance plan, which covers all regular maintenance visits for up to two years or 25,000 miles from the vehicle’s original purchase date. Additionally, you’ll receive no-cost 24-hour roadside assistance service for that same two-year/25,000-mile coverage. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,693 reviews

January 03, 2019

Great experience with buying a new car! I can't say enough good things about an experience I usually dread. I traded a three year old Highlander in for a new one. Omar was sharp and intuit More

by Bill
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jan 04, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know Omar met if not exceeded your expectations. Your business and kind words are greatly appreciated. Best Regards, Rich Newsome General Manager

January 02, 2019

Polite and Understanding I gave four stars instead of five because you can never be perfect, but my experience here was great, everyone was polite and did everything they coul More

by Maddy9801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory, Luke Eastwood
Jan 03, 2019 -

Germain Toyota of Columbus responded

Our dealership strives for the utmost quality experience. We thank you for your business and feedback. Best Regards, Rich Newsome General Manager

January 02, 2019

Awesome Jason was very nice and helpful. He went above what he had to do to help me. Got my car into the service department on same day. Great guy!! More

by Ericp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Jan 03, 2019 -

Germain Toyota of Columbus responded

Thank you for letting us know Jason took excellent care of you. Best Regards, Rich Newsome General Manager

January 02, 2019

Pleasant Experience Went to trade in my 07 Camry for a 2015. Cody my sales representative & Luke in finance made the process a great experience! Thank you! More

by rickystrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Eastwood, Cody Close
Jan 03, 2019 -

Germain Toyota of Columbus responded

We thank you for choosing Germain Toyota for your automotive needs. Your kind words about your visit are truly appreciated. Best Regards, Rich Newsome General Manager

January 01, 2019

satisfied I was at a car dealership in Marion Ohio on a referral with intentions on buying a car. Once there it didn't feel right, me and my daughter sat in the More

by kee16
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close, James Byers
Jan 03, 2019 -

Germain Toyota of Columbus responded

We are so pleased you reached out to our dealership during your search for a new car. Our goal is to provide all our guests with all the information they need to make an informed buying decision. Best Regards, Rich Newsome General Manager

December 30, 2018

Service Mr. Jason Gregory is the best salesman I have ever dealt with . Thank you so much for an awesome treatment . I would definitely recommend Mr Gregory More

by Bouba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Jan 03, 2019 -

Germain Toyota of Columbus responded

Your kind words and recommendation of Jason are truly appreciated. Best Regards, Rich Newsome General Manager

December 30, 2018

Awesome experience Stopped by the dealership just to take a quick look at a vehicle that caught my eye. I didn’t have my trade in vehicle with me at that time so I asked More

by Ms. T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close
Jan 03, 2019 -

Germain Toyota of Columbus responded

We are delighted that your visit was an overall quality experience. Thank you for sharing Cody's dedication to customer satisfaction. Best Regards, Rich Newsome General Manager

December 29, 2018

Amazing! Everyone was so nice and friendly here! I worked with Jason Gregory, and he got me in to exactly what I needed, in my price range. I'm in love with th More

by MissyD42508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Jan 03, 2019 -

Germain Toyota of Columbus responded

We know Jason enjoyed working with you to locate the perfect vehicle, Enjoy your new ride and we all look forward to building a long and lasting relationship. Best Regards, Rich Newsome General Manager

December 28, 2018

Great experience He was friendly and very helpful. No pressuer. We were happy throughout the sales process. We'll go back to him when we need another car. More

by BC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Harig
Jan 03, 2019 -

Germain Toyota of Columbus responded

Thank you for leaving us this kind feedback. Please let us know if you need anything further. Best Regards, Rich Newsome General Manager

December 27, 2018

Excellent Experience I recently purchased a preowned vehicle from Germaine Toyota. Throughout the sales process, I found Tanesha Dixon to be very professional and an excel More

by Murano Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jan 03, 2019 -

Germain Toyota of Columbus responded

We are happy to learn of your complete satisfaction with Tanesha. We are fortunate to have her on our team as she is committed to ensuring our guests have a quality visit. Best Regards, Rich Newsome General Manager

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