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Germain Toyota of Columbus

Columbus, OH

4.6
2,772 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,772 reviews

December 22, 2018

Great service, fair deal Had an excellent experience at Germain. Everyone was professional, friendly and extremely helpful. They all did what they could to make the car buying More

by Anon1583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jan 03, 2019 -

Germain Toyota of Columbus responded

Your business and kind recommendation are greatly appreciated. Enjoy the road in your new car. Best Regards, Rich Newsome General Manager

December 21, 2018

2015 Highlander Limited purchase Khalin and rest of team of Germain fielded my email asking on the availability of a certified limited HIghlander on a Tuesday.. I had a response the n More

by D Plummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalin Moore, Joe Day
Jan 03, 2019 -

Germain Toyota of Columbus responded

Thank you for your continued business and positive feedback of our dealership. We are overjoyed that you continue to allow Germain to provide you with your automotive needs. Best Regards, Rich Newsome General Manager

December 19, 2018

Pleasant Experience! My family and I walked through the doors at Germain Toyota hoping to find a car that would be right for me. Everyone we talked to was so helpful and f More

by Sally54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Lacy Stith, Jason Gregory
Dec 20, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new car. We are happy to know you are happy with the level of service Jason has provided, We are happy he is part of our team. Best Regards, Rich Newsome General Manager

December 19, 2018

Jason Gregory is the man you want to work with Jason was a great person to work with, very friendly and helpful. I had a few issues with the car and Jason did everything he could to make it right. More

by Fred H
Recommend Dealer
Yes
Employees Worked With
Aimee Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory, Kaleb Murray
Jan 03, 2019 -

Germain Toyota of Columbus responded

Jason and our team are happy to know your visit was a quality one. We appreciate your business and are always here if you need anything. Best Regards, Rich Newsome General Manager

December 17, 2018

Good people Cody was great. He made the process of buying a car painless. Lots of great fresh units to choose from. Everyone was friendly and helpful. We looked a More

by Dkelbaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close
Dec 18, 2018 -

Germain Toyota of Columbus responded

Your complete satisfaction is our goal. Thank you for choosing Germain Toyota and sharing your positive thoughts about Cody. Please let us know if you need anything, Best Regards, Rich Newsome General Manager

December 16, 2018

Received everything we asked for Jason folllowed up with us on many occasions to let us know he was still working on getting us the cargo cover and we received it the other day as pro More

by Pooleg76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Dec 17, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and positive feedback. Best Regards, Rich Newsome General Manager

December 14, 2018

OUTSTANDING!!! I just happen to call Cody on a whim about buying a used Toyota Tundra not only did he informed me that he had exactly what I was looking for at the r More

by truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Dec 14, 2018 -

Germain Toyota of Columbus responded

Thank you for leaving us this awesome review about your visit with Cody. We are pleased to know that our team met our objective of providing quality service at every touch point. Enjoy your Tundra. Best Regards, Rich Newsome General Manager

December 14, 2018

Ended up buying two cars in a week. After totaling both cars in our household, Cody helped us both find exactly what we were looking for. He is knowledgeable, personable and considerate. More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Close
Dec 17, 2018 -

Germain Toyota of Columbus responded

We are happy to know Cody took excellent care of you. Your business and kind recommendation are truly appreciated. Best Regards, Rich Newsome General Manager

December 14, 2018

Positive and pleasant experience! Tom Lombardo, salesmen, was outstanding and displayed such a caring, demeanor, from the time we walked in the door to continued follow up weeks later. More

by Candace@7338!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Lombardo
Dec 17, 2018 -

Germain Toyota of Columbus responded

We are so sorry about your vehicle being totaled. Tom and our team appreciate you returning to our dealership and allowing us to provide you with the quality service you deserve as a Germain customer. We all look forward to our continued relationship. Best Regards, Rich Newsome General Manager

December 13, 2018

Exceptional! Jason was awesome to work with. He had the car I was interested in pulled up and ready to go before I arrived. This saved tons of time and made the pr More

by wrighst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gregory
Dec 13, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing our team's dedication to providing a quality sales experience. We are focused on making sure your visit meets if not exceeds your expectations at every touch point. Best Regards, Rich Newsome General Manager

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