Germain Toyota of Columbus

Fantastic knowledge Luci was fantastic in assisting the purchase of our daughters first car. We gave her ideas of what we wanted and she knew immediately the perfect car! Luci was fantastic in assisting the purchase of our daughters first car. We gave her ideas of what we wanted and she knew immediately the perfect car! Process was streamline! Best yet my daughter LOVED her car! This is the 8th vehicle my family has purchased from Germain! More

"Great experience!!!" Luci Green was amazing very friendly and loving and patient with what I was wanting I work long hours she made it to where I was able to find the car Luci Green was amazing very friendly and loving and patient with what I was wanting I work long hours she made it to where I was able to find the car I wanted and got me in and out with paper work and all in Just an Hour and a half I would recommend Germain Toyota and Luci Green if you are looking for a car More

Great Experience Lucy was great. We had a wonderful experience. She was patient as we took turns test driving because of our two little ones. Knowledgeable and not pus Lucy was great. We had a wonderful experience. She was patient as we took turns test driving because of our two little ones. Knowledgeable and not pushy. She helped us find the perfect car for our family. More

My RAV4 Great experience! I found the vehicle I loved in Columbus and I live in Cleveland. I had previously lived in Columbus in the past and knew Germain had Great experience! I found the vehicle I loved in Columbus and I live in Cleveland. I had previously lived in Columbus in the past and knew Germain had a good reputation. My sales person , Tanesha , was very patient working with me to enable me to have the vehicle . I love the car! The ride home to Cleveland was awesome! More

Great buying experience!!! Kaleb was great and easy to deal with. Any questions or concerns I had were answered. It was the easiest car buying process I’ve ever had. I fully rec Kaleb was great and easy to deal with. Any questions or concerns I had were answered. It was the easiest car buying process I’ve ever had. I fully recommend stopping in to see Kaleb if you’re looking for a new car. More

Easy car buying experience The used car buying experience at Germain was easy. Our sale person, Jason was not pushy and I could tell he truly wanted to help us find the right ve The used car buying experience at Germain was easy. Our sale person, Jason was not pushy and I could tell he truly wanted to help us find the right vehicle for our family and situation. I want to say Thank You to Jason for his professionalism. The only complaint I have is that his sales manager seemed to control him to much and not allow Jason to make important decisions. I wish the sales manager would have introduced himself instead of hiding behide a computer and staying as far away from the customer as possible. Jason helped us make an informed decision. The other employees seemed a little unprofessional in their demeanor. We could hear other employees talking to each other with the occasional cuss words and lack of due regard t customers in the showroom. I would have liked to see more professionalism from other sales employees. But like I said before Jason was very professional from the time he first answered my phone call to when we left the dealership. More

Professional and knowledgeable He was very attentive to what I was looking for in a car. Good listener. He was very familiar with the cars on the lot. He was very attentive to what I was looking for in a car. Good listener. He was very familiar with the cars on the lot. More

Great staff but the manager needs to learn people skills Kaleb was amazing. I purchased a preowned for Mustang, and after bringing the car home the right front tire went flat. It turns out there was a ben Kaleb was amazing. I purchased a preowned for Mustang, and after bringing the car home the right front tire went flat. It turns out there was a bend in the inner rim resulting in the tire deflating spontaneously. I felt the management was suspicious of my claim that i did not cause the damage, Kaleb ensured the that I was taken care of and problem fixed. And the end of the day, Germain did do the right thing, however I would have preferred a friendlier interaction with their floor manager. I would recommend Kaleb as his customer service was fantastic, even getting back to me on his day off. More

Customer Service I came to Germain looking for a specific vehicle last week and was helped by Kaleb. When I noticed a crack in the window I quickly contacted Kaleb who I came to Germain looking for a specific vehicle last week and was helped by Kaleb. When I noticed a crack in the window I quickly contacted Kaleb who worked with me to fix the situation. He was eager to resolve the issue to ensure my satisfaction of my car purchase. I appreciate delearships and salesmen like Kaleb who follow through on their word and give good customer service! More

Great Experience Great experience, Kaleb keeps things relaxed and casual as well as up front and very enjoyable to work with. The process was streamlined as well. I wa Great experience, Kaleb keeps things relaxed and casual as well as up front and very enjoyable to work with. The process was streamlined as well. I was in a situation where I was pressed for time and was simply looking. Kaleb found exactly what I was looking for in a very short period of time so I purchased the vehicle! Kaleb was cognizant of my time constraints and was very thoughtful in this regard. Great Job! And Thanks More