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Germain Toyota of Columbus
Columbus, OH
2,796 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,796 reviews
August 24, 2018
Amazing Customer Service by Braden Lonsway. I recently purchased a 2014 Sienna XLE and from the initial phone call, I was shown professionalism, courtesy, and customer service way above and beyo I recently purchased a 2014 Sienna XLE and from the initial phone call, I was shown professionalism, courtesy, and customer service way above and beyond my expectations. Mr. Lonsway personally delivered our van to the Toyota dealer in Lancaster as a remote delivery. The entire process was smooth with exceptional communication and care. This is our second purchase through this dealer and with sales representatives like this, we will definitely be back. More
by jfunk7000
August 23, 2018
Love my Jeep Great service went in for a Jeep left with a Jeep . Even though it was used for the most part I was completely satisfied other than a zipper messed up Great service went in for a Jeep left with a Jeep . Even though it was used for the most part I was completely satisfied other than a zipper messed up on my soft top that they couldn’t fix. More
by Mims22
Employees Worked With
Luke Eastwood, Cody Close
August 20, 2018
My first convertible! Tanisha was instrumental in my final decision in the purchase of my first convertible. Used car or not. It was the best choice and her willingness to Tanisha was instrumental in my final decision in the purchase of my first convertible. Used car or not. It was the best choice and her willingness to make the deal was much appreciated! More
by joyceduncan
Employees Worked With
Tanesha Dixon
August 20, 2018
2016 Toyota Camry Amazing customer service and smooth deal from start to finish!!! Highly recommend this dealership and Tanesha if you’re in thr market for a used vehic Amazing customer service and smooth deal from start to finish!!! Highly recommend this dealership and Tanesha if you’re in thr market for a used vehicle!! More
by Cspringer744
Employees Worked With
Tanesha Dixon
August 20, 2018
Super awesome dealership! The dealership is great! The sales staff is super friendly and easy going! Definitely treated with respect! If I ever need a vehicle in the future I w The dealership is great! The sales staff is super friendly and easy going! Definitely treated with respect! If I ever need a vehicle in the future I will really consider going back to purchase a vehicle! More
by Holdenflinner48
Employees Worked With
Kaleb Murray
August 20, 2018
Great experience Good experience everyone was friendly and helpful. Didn't have to waste a whole day to buy a car fast and functional I would recommend them to my frie Good experience everyone was friendly and helpful. Didn't have to waste a whole day to buy a car fast and functional I would recommend them to my friends More
by Zeke
August 19, 2018
Patient and Always Attentive We started looking for a new 4Runner late last year and after a few conversations with a couple different dealerships and salesmen, we knew Sean Kraft We started looking for a new 4Runner late last year and after a few conversations with a couple different dealerships and salesmen, we knew Sean Kraft at Germain Toyota would be the one. Not only did he wait patiently for half a year--keeping us posted and answering all questions--but he always made sure we got what we wanted and acted promptly without being excessively insistent. Sean is definitely not the typical car salesman, but that's exactly why we will be coming back to him for future purchases. His attitude, optimism, and overall quality were what defined and made the experience all the more worthwhile. Highly, highly recommend! More
by landcruisernext
August 18, 2018
5/5 star experience!! I came in not really knowing what I wanted, but had a budget in mind that I knew I needed to stick to. I sat down with Cody and explained to him my si I came in not really knowing what I wanted, but had a budget in mind that I knew I needed to stick to. I sat down with Cody and explained to him my situation and what I was looking for in my next vehicle. He listened carefully and found me the perfect car. I couldn’t be happier with my new Corolla! He even called Columbus Car Audio the very next day to schedule me an appointment to get my remote start installed. I would recommend Cody and Germain Toyota to anyone looking for a new vehicle. Outstanding salesman and A+ customer service!! More
by 91ch
Employees Worked With
Cody Close
August 16, 2018
2013 Ford F150 I want to let anyone who is looking to buy a new or used vehicle to check out Germain Toyota. They have a great staff and a very friendly dealership, I want to let anyone who is looking to buy a new or used vehicle to check out Germain Toyota. They have a great staff and a very friendly dealership, My sales rep Ms. Luci Green was outstanding and went above and beyond to make sure that the vehicle I wanted met my expectations. She very respectful of your time and me. Ms. Green keep up the outstanding job. Thanks for everything. Jimmy Macon More
by Ford Man 58
August 16, 2018
Great customer service I recently purchased a used 2016 Toyota Tundra from Germain. Great experience with sales and finance and I love the vehicle. I ran into a problem with I recently purchased a used 2016 Toyota Tundra from Germain. Great experience with sales and finance and I love the vehicle. I ran into a problem with two of the tires and the sales manager covered the cost of replacements without making me drive 5 hours from Chicago. Now that's great customer service!!! More
by DP
