Germain Toyota of Columbus

Don't Let Cody Close Get Away! While looking around the used car lot, Cody approached me and introduced himself. He listened attentively to my desires for a new vehicle and pulled While looking around the used car lot, Cody approached me and introduced himself. He listened attentively to my desires for a new vehicle and pulled several vehicles that met my requirements from inventory. -in during the same afternoon. I've never had such a good, fast experience buying a car before! I would not hesitate to recommend Germain and Cody to anyone looking for a new car. This is my third Toyota since 1985 and was by far the most seamless. It figures--best brand of car, best dealership, best sales person. More

new 2018 Toyota Corolla SE Sean, I would like to say thank you for your patience and your honest interest in help in us with the big decision of buying/leasing a new car. You st Sean, I would like to say thank you for your patience and your honest interest in help in us with the big decision of buying/leasing a new car. You stayed with us even after the sale to introduce us the new car features, that was very kind of you. I always was sceptical about car dealerships based on my previous experiences but now I know that I have an honest dealer to go. I will keep in touch with you to get that RAV4. I highly recommend this dealership to anyone! Thanks again. More

used car buying experience had a great no hassle buying experience here. Trent worked with me at my own pace, offering help and suggestions but never applying pressure or hassle had a great no hassle buying experience here. Trent worked with me at my own pace, offering help and suggestions but never applying pressure or hassle. Very polite and the follow up though out the whole process has been amazing More

Horrible Never will ever deal with this dealer ship again they pressure into doing something u don't want to do I said no and they pressure u come on what's ch Never will ever deal with this dealer ship again they pressure into doing something u don't want to do I said no and they pressure u come on what's changing your mind when I said no that should have been the end of now I'm stuck in a lease that I don't even want get it one day and go back less than 24 hours and nothing we can do paper work can't even been submitted that fast cause u don't even know if the financing is going through had this same situation at Honda and had no problem returning the car I knew I should have stayed at Honda never again now I have 3 years I have to wait with a car that I don't even want More

Overcharging I have no complaint with the service. My issue is that I paid exactly $200. more for my hybrid battery (3741.14) than I would have paid at my local T I have no complaint with the service. My issue is that I paid exactly $200. more for my hybrid battery (3741.14) than I would have paid at my local Toyota dealer (3541.14) because, alas, my battery died while I was in the area. I see no reason that this battery would cost $200 more in Franklin County than in Clark County!! $200 for convenience??? More

Very nice buying experience from all parties their. Well it must have been destiny for me to purchase our 2009 Avalon from Germain Toyota. To make our purchase story short as possible I will be brief. I Well it must have been destiny for me to purchase our 2009 Avalon from Germain Toyota. To make our purchase story short as possible I will be brief. I called Germain Toyota on my way to a softball tourney ( I am a Umpire for girls fastpitch ) on a Thursday night a couple weeks back. I was going to see the car but ended having to do games Thursday night so I couldn't go that night for another league. So I called and Lucy Green answered the phone and I had her check on the 09 Avalon that I was interested in to find out a little on the car since it didn't work out to go down to see it that night. I told her I would try to get down and see it over the weekend during my games if it worked out. Well on my game break on Friday she called and did a phone call walkaround on all aspects of the car I wanted to see. She took a good 20 min. doing so going over the outside and inside good and bad. I had her grade it - outside = B+ and the interior A+ . I was anxious to go see it to say the least. Then about 2 hours later it stormed and poured from the heavens so our field was washed out for the day. So I went to see the Avalon. Lucy had it washed and sitting in the bay for me to look at it. It was Love at first sight for this 2009 Avalon Red car. Her grades were right on what I would have graded it myself. She was very knowledgeable on all the cars little secrets and gadgets. It even has air conditioned front seats ! Too cool. The car drove like a dream and so much room in both front and back and the doors were heavy and solid like the cars of yesteryear. The Car fax showed 2 owners and NO accidents!! I ask if she could throw in two touch up paint tubes for the pepper spray on the front bumper and hood to make it a A-. LOL - No problem she said. It was priced right in my opinion and I told her lets write it up. Since we are from Marion ( over a hour away ) she offered to drive the car half way the following day to meet my wife so she wouldn't have too drive to south Columbus since I had to get back to the ball fields. She said she just did that not to long ago for another couple from Marion that purchased a car from her. So she did that for us as well. So once home from the long weekend tourney I was anxious to taken the car for quick spin. Told the family to jump in and we headed for ice cream ! My oldest daughter drove there and with many spots open in the parking lot she pulls up right beside another good looking Toyota truck. My wife said why park right beside a car with all the open spots all around so she backs up, We notice the temp plates from Germain on this other red Toyota. As we walked up to the Jerze ice cream to order, their was one couple looking out at the cars as they were eating their ice cream. As I walked by them, I asked them if by chance the other car was theirs and they said YES, I said Germain Toyota in Reynoldsburg ? Yes Yes !! Why . They said they just bought it this past week. I said was your salesperson Lucy Green ? Yes, Yes it was !! So you are the folks Lucy told me she meet you half way to deliver the car? Yes, the wife said that wa snice of her to do that for them. I told her we just purchased ours from her too and she also drove it to meet my wife to make it more convenient to pick up the car . No kidding she says and we had a laugh !! what are the odds of that running into them !! We had our ice cream together talking about our new cars and what we were looking for in our new purchase, Its a small world Lucy Green !! What are the odds and timing to run into her other customer. Turns out that I his father went to our church a long time ago and was friends with my grandma and grandpa. I actually painted their house when I was in high school. What a small world it is !!My hat goes off for excellent service, low pressure sales and a friendly environment in the hectic life of car sales at Germain Toyota. My buying experience is worth telling my story in buying this new car. Thanks Lucy you did a GREAT job. Thanks Tim - Marion More

Awesome Experience Kaleb does an outstanding job in providing the best customer service. He is willing to go out of his way to ensure the customer is happy and is true t Kaleb does an outstanding job in providing the best customer service. He is willing to go out of his way to ensure the customer is happy and is true to his word! Thank you Kaleb! More

Buying a vehicle If you’re in the market for a new or used vehicle I highly recommend Germain Toyota! Tony Garver and Sean Kraft really made our buying experience fast If you’re in the market for a new or used vehicle I highly recommend Germain Toyota! Tony Garver and Sean Kraft really made our buying experience fast and easy! I called Tony and told him exactly what we were looking for and within a week he found us our vehicle. There was no pressure from him or Sean, they wanted to help us the best they could! This is our second vehicle we have bought from Germain Toyota and our second great experience. Thanks Tony Garver for all your help!! More

Excellent experience I was in and out in 2 hours leasing a 2018 Highlander. Sean quoted a price over an e mail and when I got to the dealership that was indeed the price. I was in and out in 2 hours leasing a 2018 Highlander. Sean quoted a price over an e mail and when I got to the dealership that was indeed the price. Sean even delivered the vehicle the same day. More

Trent made buying a used car a very pleasant experience! I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service. More