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Germain Toyota of Columbus

Columbus, OH

4.7
2,794 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,794 reviews

June 28, 2018

Amazing experience. I can’t say enough how pleased I am with the professionalism and courtesy of this dealership. Sean Kraft was absolutely wonderful to work with. He exp More

by BillyG1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kraft, Tony Garver
Jun 29, 2018 -

Germain Toyota of Columbus responded

We are excited that you are so pleased with your experience and Sean. We know Sean enjoyed assisting you. Enjoy the road in your new Tacoma. Best Regards, Rich Newsome General Manager

June 27, 2018

Trent is awesome! This is the 3rd car I've bought from Germain Toyota and Trent has been a class act! Thank you for a great car buying experience. More

by Dwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Cornwell
Jun 27, 2018 -

Germain Toyota of Columbus responded

Thank you for your continued business and for letting us know that Trent takes excellent care of you. Best Regards, Rich Newsome General Manager

June 27, 2018

Tanesha is the absolute best!! I found my car online, called in to Germain Toyota and Tanesha Dixon was the one that answered the phone. I am so thankful we got connected to her! F More

by alimiller17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jun 27, 2018 -

Germain Toyota of Columbus responded

Thank you for your business and kind recommendation of Tanesha. She is truly a gem. Enjoy your new ride. Best Regards, Rich Newsome General Manager

June 26, 2018

A+++ Customer Service My experience with Cody far exceeded my expectations. He was well prepared for my visit and the vehicle was spotless when I arrived for a test drive. More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lincoln Elston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Close
Jun 27, 2018 -

Germain Toyota of Columbus responded

It is wonderful to have you share your positive experience with Cody and our dealership. Our team works hard to provide our guest with the quality experience they deserve. Best Regards, Rich Newsome General Manager

June 25, 2018

Excellent Sales Experience I have been a Toyota owner since 1999. My most recent experience by far exceeded others. My salesman, Omar Jackson was OUTSTANDING! He knew what I More

by Cdub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Jun 26, 2018 -

Germain Toyota of Columbus responded

Congratulations on your new Toyota. We are very blessed to have Omar on our team and thank you for taking the time to share his dedication to customer satisfaction. Your kind words and recommendation are very much appreciated. Best Regards, Rich Newsome General Manager

June 18, 2018

Great experiance Tanesha did an excellent job from start to finish, answering all my questions about the car and walking me through the warrantee and financing process More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanesha Dixon
Jun 19, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know what a great job Tanesha did to assist you. We will be sure to pass your kind words along. Best Regards, Rich Newsome General Manager

June 13, 2018

Sales Joshua Jones is the absolute BEST sales person that I have come across since I’ve been purchasing cars. I would recommend him to anyone who wants an h More

by Andrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Eastwood, Germain Toyota Service Team, Josh Jones
Jun 18, 2018 -

Germain Toyota of Columbus responded

Thank you for allowing Josh and our team the opportunity to earn your business and provide you with a quality experience. Best Regards, Rich Newsome General Manager

June 12, 2018

Best experience Josh Jones gave me the best car experience I have ever had. They didn't have the truck I came to look at, so night before, he showed me a 2008 Toyota More

by Pckus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica Carr, Josh Jones
Jun 18, 2018 -

Germain Toyota of Columbus responded

Your satisfaction is our #1 goal. Thank you for sharing Josh's dedication to customer satisfaction. Best Regards, Rich Newsome General Manager

June 09, 2018

rear bumper issue The day after purchasing my 4runner, I noticed a problem with the rear bumper. It had obviously been repaired by the previous owner. The vehicle had 8 More

by michaelmed99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Germain Toyota of Columbus responded

Thank you for allowing us the opportunity to address your concern and make things right. Enjoy your new car. Best Regards, Rich Newsome General Manager

June 06, 2018

great customer service This is my third experience with Germain Toyota. I have bought 2 new cars there previously, and now the Santa Fe. Trent helped make my experience wond More

by ndemrog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Cornwell
Jun 06, 2018 -

Germain Toyota of Columbus responded

Your continued business and kind words about your experience with Trent are greatly appreciated. We will be sure to pass your comments along. Best Regards, Rich Newsome General Manager

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