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Germain Toyota of Columbus
Columbus, OH
2,792 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,792 reviews
April 21, 2018
Quick service I had a family emergency and needed to have my Tacoma serviced before leaving. Our service representative got us in that day service was completely q I had a family emergency and needed to have my Tacoma serviced before leaving. Our service representative got us in that day service was completely quickly and professionally. Tracy take care of this every step of the way. More
by WW1474
Verified Customer
April 20, 2018
Quick and easy This was a basic maintenance visit. I took some work to do, and was surprised when I was only a half an hour into my work and they said the car was re This was a basic maintenance visit. I took some work to do, and was surprised when I was only a half an hour into my work and they said the car was ready! Quick and easy...that's great. More
by GKNIGHT0
Employees Worked With
Germain Toyota Service Team
April 20, 2018
Kaleb Murray of Germain Toyota Kaleb should be your next car salesperson! We appreciated Kaleb's enthusiasm, customer first attitude, knowledge, thoroughness, communication and fol Kaleb should be your next car salesperson! We appreciated Kaleb's enthusiasm, customer first attitude, knowledge, thoroughness, communication and follow through. Great job and thanks Kaleb. More
by MKIII Supra
Employees Worked With
Kaleb Murray
April 20, 2018
"Great Review" Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good exp Hope Lizt was, as always, terrific in getting me scheduled. Such a pleasant person! Teresa Wilson did a very good job getting me in and out. Good experience all around. More
by richard vickers
April 20, 2018
Preventive Maintenance Recommended Service Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . effici Follow-up on a service that was recommended by service advisor due to the mileage on my vehicle. Service was great, the work was completed in . efficient time. Service staff were professional and friendly. More
by MMITCHELLJR7
Employees Worked With
April 19, 2018
Amazing. Everyone is ALWAYS friendly Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. Germain has the most friendly staff in the service dept. always nice, always offers a car wash, and is always making sure I understand my inspection. More
by AMGEIGER93
Employees Worked With
Germain Toyota Service Team
April 19, 2018
Fast and efficient I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a short I was met on time by the service rep. The paperwork was completed in a timely manner as was the agreed upon service. The work was completed in a shorter time than I was originally told and the work seems quite satisfactory. More
by Moe Dee
Employees Worked With
the cashier...not sure of her name, Hope Liszt, Joe Campbell
April 19, 2018
Great Review Kaleb was very patient and worked a great deal for us. He knows a lot about the business and is very professional! I recommend to everyone! Kaleb was very patient and worked a great deal for us. He knows a lot about the business and is very professional! I recommend to everyone! More
by Clark.3151
Employees Worked With
Kaleb Murray
April 18, 2018
oil Change Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up Got oil change, put on there for car wash(never had to ask for one at Acura they did it automatically) had car for two days so went and picked car up , no car wash talked to service guy said we don’t have time today..so must take over two days to get car wash... More
by TNC987
Employees Worked With
Germain Toyota Service Team
April 18, 2018
Service of 2017 Highlander My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at My service rep was extremely courteous and friendly. I stayed in the waiting area during the service of my car and only had a short wait. Everyone at Germain Toyota is very friendly and courteous. More
by BFRYBURGER123
Employees Worked With
Norm Oribello, Chuck Hessel
