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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
April 11, 2018
Excellent service Excellent service!! Friendly staff!! Punctual, respectful, knowledgeable and helpful. I will recommend this service center to others in a heart beat Excellent service!! Friendly staff!! Punctual, respectful, knowledgeable and helpful. I will recommend this service center to others in a heart beat and I will continue to go back there. More
by ANUQUAY
Verified CustomerEmployees Worked With
Denise Mitchell, Germain Toyota Service Team
April 11, 2018
Good Service Denise was very courteous and explained all that went on in detail. The time as fast as usual and I will continue to take my vehile there. Denise was very courteous and explained all that went on in detail. The time as fast as usual and I will continue to take my vehile there. More
by KUPSKYG
Employees Worked With
Denise Mitchell
April 11, 2018
Fast and efficient. They got me in and out in 15 minutes. They told me the wait would be possibly an hour so this was quite nice. Polite and helpful staff. They got me in and out in 15 minutes. They told me the wait would be possibly an hour so this was quite nice. Polite and helpful staff. More
by BRIAN_HAYDEN_8
Employees Worked With
Tom Lombardo, Billy Blanton
April 11, 2018
Quick and Easy Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I wa Bought our Rav4 from this dealer new. But live 100 miles away. Been getting service at my local dealer. Not very satisfied with my local dealer. I was up in Columbus and called to see if Germain could squeeze me in for service and they did. Very satisfied with the excellent customer service and short wait time THx. More
by DBESCO4
Employees Worked With
Germain Toyota Service Team
April 11, 2018
5 stars is not enough! Credit issues make me a very hard client to finance, and I am picky which makes it even harder. I knew what car I wanted when I came in and KHALIN MOO Credit issues make me a very hard client to finance, and I am picky which makes it even harder. I knew what car I wanted when I came in and KHALIN MOORE and the financial team did not stop until they made it happen. The amount of patience and dedication displayed makes me %100 confident with my amazing purchase today! I will definitely recommend Khalin at Germain Toyota from now on. More
by Kelsfitz14
Employees Worked With
Khalin Moore, Luke Eastwood, Germain Toyota Service Team
April 11, 2018
Great service................great personnel!! Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. Great service is what brought us to Germain from the beginning and we have received nothing but the best service from the service and sales side. More
by daverankin20
Employees Worked With
Other Employees :
D'Lacy Stith, Denise Mitchell, Germain Toyota Service Team, Tracy Goleman, Billy Blanton
April 10, 2018
Service Everything went very well. Service was fast. Denise was very friendly and efficient. Waiting area was very nice and comfortable. I had a great experie Everything went very well. Service was fast. Denise was very friendly and efficient. Waiting area was very nice and comfortable. I had a great experience! More
by JOYCEBRAUNSTEIN
Employees Worked With
Denise Mitchell
April 10, 2018
Comfortable, quick and professional. I always know that the car will go in for service, be assessed professionally and be reported to me accurately. A comfortable waiting area with tv and I always know that the car will go in for service, be assessed professionally and be reported to me accurately. A comfortable waiting area with tv and coffee drinks await. And if there’s a repair I can not afford at the time , I am not made to feel bad about not being able to get it done at that time. Very happy all around. More
by Tonya
Employees Worked With
Germain Toyota Service Team
April 10, 2018
Overall Good Purchase I was initially talking to Amanda, but I guess she didn’t think I was going to purchase something or was too busy, so I was given to Brady and I’m ver I was initially talking to Amanda, but I guess she didn’t think I was going to purchase something or was too busy, so I was given to Brady and I’m very happy for that! He was polite and friendly. He also was a great person to relate to and gave me insight on the trucks there. I originally went in for a used truck but didn’t care for it, and then he showed me something more along the lines that I was looking for. I went through with the purchase and had some issues the next day and they have been working with me and talked me through things so I had a better understanding. Overall everything was worked out and I am happy with my purchase of a 2015 Tundra LTD. Recommend Brady and the dealership! More
by Whitem3
Employees Worked With
Brady Lonsway
April 10, 2018
Always efficient They really are very nice on the phone and in person. Once you get there, each service rep has been very helpful and they're always very efficient. They really are very nice on the phone and in person. Once you get there, each service rep has been very helpful and they're always very efficient. More
by shawn3b16
Employees Worked With
Hope Liszt
