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Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,791 reviews
April 10, 2018
First time there for service for our 2018 Rave. Was taken c Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide varie Customer service was great! Chuck was very thorough w answering my questions! The waiting area in the dealership was very clean & offered a wide variety of coffee, tea etc while you waited! More
by NANCY.MINOR62
Verified CustomerEmployees Worked With
Chuck Hessel
April 09, 2018
Great service Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Ho Tracy was amazing. She’s remembered that I regularly come to get my car serviced and took great care of me. I purchased the Highlander from Lindsay Honda and had there plates. Tracy said, “we need to get you Germain plates.” I totally agreed too. Thanks Tracy! More
by SHANEQUA319
Employees Worked With
Tracy Goleman
April 09, 2018
Excellent service, as usual! My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take My regular service checkup was quick, easy, and comfortable. The staff are always so friendly, and knowledgeable, and I never feel pressured to take on additional costs. More
by TAMARRACCP
Employees Worked With
Germain Toyota Service Team
April 09, 2018
Excellent service, as usual. My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so fri My service was quick, easy, and comfortable. It did not take that long, even with the extra services that I needed on my vehicle. Denise was so friendly and knowledgeable. The waiting room is very comfortable. More
by JUDITH3BR
Employees Worked With
Denise Mitchell
April 09, 2018
Great experience Highly recommend! Always have gone for service, but decided to trade up. Got me good value for my trade and found me the perfect truck! Highly recommend! Always have gone for service, but decided to trade up. Got me good value for my trade and found me the perfect truck! More
by TKLODGE26
Employees Worked With
Wesley Webb, Will Mceuen
April 08, 2018
excellent service experience Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed an Excellent Service Experience, easy to set appointment, friendly service advisor that is really concerned about my vehicle. Explained what I needed and did not try and sell me other services I didn't need. Truck was done when they said it would be, service advisor kept me informed through the entire process, very competitive pricing. More
by coreydrose54
April 07, 2018
Wheel Bearing Problem And Bad Tire Noise I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks I plan not to go back back Germain Toyota for any other services coz I had to report the same issue for 7 times. Thanks More
by ADHIKARIHARI92
Employees Worked With
Tracy Goleman, Billy Blanton
April 07, 2018
JUST PERFECT I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone i I got tired overpaying for oil changes and found an ad for Germain and decided to give it a try. I had no problem scheduling an appointment,everyone in the service dept were as nice as could be and I was in and out in no time and was cheaper than the others! More
by GABRAM3127
Employees Worked With
Tracy Goleman
April 07, 2018
Tire noise. Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have Third visit for helicopter sound. They did front end alignment. Said sound will disappear. Well see. Thats why a 4star n not 5 star Still have noise. More
by PSISKA77
Employees Worked With
Tracy Goleman
April 07, 2018
Germain Toyota's Service I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and v I had a great experience with Germain Toyota. They informed me about everything that a 30,000 mile inspection would include. They were polite and very professional. More
by JANPEARLJMH56
Employees Worked With
Chuck Hessel
