Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain Toyota of Columbus
Columbus, OH
2,791 Reviews
What makes Germain Toyota Different:
72 Hour Happiness Guarantee
If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you!
Certified Product Specialists
Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone!
Transparent, Upfront Pricing
Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment.
Same Day Service
We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help.
Personalized Purchase Program
We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us.
Additional Perks:
Accessories your way.
One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”?
ToyotaCare has you covered.
We’ll buy your car, even if you don’t buy ours.
We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County.
Dealership amenities.
Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,791 reviews
April 06, 2018
Kaleb was a pleasure to work with from start to finish. Very informative any question I had was answered very accurately. We were able to negotiate and find was a pleasure to work with from start to finish. Very informative any question I had was answered very accurately. We were able to negotiate and find a great deal that worked out perfect for me. I am very happy with my experience and excited to put some miles on my new car ! More
by Jamesx23
Employees Worked With
Kaleb Murray
April 06, 2018
Regular Maintenance visit Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all Took car in for regular maintenance under Toyota Care. Was treated very well no problems. Wait was little over an hour. Car wash leaves spots all over car was only problem. More
by RJAMISON001
Verified CustomerEmployees Worked With
Denise Mitchell
April 05, 2018
First new car service I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but we I took my new RAV4 in for the first 6 month check up. They did not change oil as I only have 2,500 miles on it. They said it would take an hour but went to 90 minutes. However, they were very Apologic for the delay and gave me a coupon for a free mini detail to use in the future. Very nice of them. More
by CCCEBIRD
Employees Worked With
April 05, 2018
Excellent Service Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over l Quick, efficient Service. Very polite and helpful service personnel. I would recommend their service to any Toyota owners. I never have to wait over long and I am kept informed of progress More
by sarasota862
Employees Worked With
April 05, 2018
Car in for service Service department was friendly and professional in what they do. What they need is a service car so when you bring your car in and don't have a ride Service department was friendly and professional in what they do. What they need is a service car so when you bring your car in and don't have a ride they can take you home and pick you up when your car is ready. This way you don't have to sta there for 4 or 5 hours or longer More
by RRAKES6949
Employees Worked With
Germain Toyota Service Team
April 05, 2018
Oil change The advisor Joe helped me out and he was very friendly and helpful! Will definitely be returning and working directly with Joe! He kept me updated on The advisor Joe helped me out and he was very friendly and helpful! Will definitely be returning and working directly with Joe! He kept me updated on the progress of my vehicle during my appointment. He also addressed me with maintenance that my vehicle was due for and even ranked them in order of urgency and not what would make him the most money! I would 100% send my friends and family to work with Joe! More
by JOEYDVORSCAK11
Employees Worked With
Joe Campbell
April 05, 2018
Great service. Nice customer service We showed up mid-day without an appointment and were able to get in right away. They initially said a it would take a couple of hours but it only woun We showed up mid-day without an appointment and were able to get in right away. They initially said a it would take a couple of hours but it only wound up being about 45 minutes. Staff was friendly and professional. Thanks. More
by JBORGER424
Employees Worked With
Chuck Hessel
April 04, 2018
Polite, Efficient and Professional I was able to reschedule my service appointment through the web site for the same day. The service coordinators and technicians were friendly and time I was able to reschedule my service appointment through the web site for the same day. The service coordinators and technicians were friendly and timely with their tasks. The entire facility was clean, comfortable and professional. More
by BROTHER_JON
Employees Worked With
Tracy Goleman
April 04, 2018
Good Experience Salesman was more than knowledgeable about the car I was interested in and took time to help me work through different models that had the items I was Salesman was more than knowledgeable about the car I was interested in and took time to help me work through different models that had the items I was looking for. Staff is always friendly whether it be sales or service and I’ve purchased my last 3 cars here and will continue giving them my business. If you are looking for a Toyota specifically or you are not sure what exactly you are looking for I recommend Germain Toyota they will help you find the right car for you. Ask for Will. More
by JRockOzzy
Employees Worked With
Will Mceuen
April 04, 2018
Friendly, very helpful Teresa was very friendly and took care of my needs very professionally. I will ask for her whenever I return for any future service appointments. Teresa was very friendly and took care of my needs very professionally. I will ask for her whenever I return for any future service appointments. More
by SEMOX800
Employees Worked With
