Germain Toyota of Columbus

Happy Just a great experience with Kaleb it felt like family thanks.. Everyone there was friendly the inside was clean manager was great the dealership has Just a great experience with Kaleb it felt like family thanks.. Everyone there was friendly the inside was clean manager was great the dealership has a welcoming feel. More

No a great services My previous sevice they charged me for a tire rotation nad they did not even touch my tires, I know because one of my tires have a little mark. I ment My previous sevice they charged me for a tire rotation nad they did not even touch my tires, I know because one of my tires have a little mark. I mentioned to sevices guy this time, and he don't do nothing about it not even the tires rotation. They guys are not really helpful at all, they should be try to be a little more friendly as well. More

Tech Savvy Experience Very easy working with Will and due to scheduling challenges we were able to do most of it via text. Quick test drive and paperwork and we were on our Very easy working with Will and due to scheduling challenges we were able to do most of it via text. Quick test drive and paperwork and we were on our way! Thanks Will and Lincoln! More

Everything completed in a timely manner I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. The I brought my 2016 Sienna in for the 30,000 mile service. Always like to keep maintenance up to date. Also, had a rattle in the driver side window. They took off the door panel, found the problem and eliminated the noise. There was no charge for this as it was still under warranty. Very pleased. More

Great customer service. Kaleb was so professional. His friendliness and positive attitude was so refreshing! Made me want to buy a car from him. He was patient and so acco Kaleb was so professional. His friendliness and positive attitude was so refreshing! Made me want to buy a car from him. He was patient and so accommodating. Giving me lots of options rather than putting pressure on me to make a decision. I truly enjoyed working with him! More

Most convenient experience ever Will ( the sales manager ) and I started on a Monday morning discussing this truck and by Thursday it was delivered to me ! The exceptional part of th Will ( the sales manager ) and I started on a Monday morning discussing this truck and by Thursday it was delivered to me ! The exceptional part of this story is that I live on an island in Lake Erie,and we just got over a nor'easter and Germaine made it happen. Love my Tacoma,I will never own anything else,this is my second one and the third in our family. Thanks everyone who helped make it happen. More

Recheck of a recent service visit. I had a routine service on my 2016 Toyota Highlander on March 16. Within several days I noticed an oil had leaked from the car. I called the dealers I had a routine service on my 2016 Toyota Highlander on March 16. Within several days I noticed an oil had leaked from the car. I called the dealership to have it checked and they said I could set up an appointment or just stop in. I stopped in on March 21 and was again helped by Joe Campbell. He immediately remembered me and told me he would take the car into service and have a new oil change completed. Joe explained to me the service technician found a cracked gasket or bushing. They changed the oil and replaced the defective part. I only had to wait 30 to 40 minutes. I was very satisfied. More

fast, friendly and efficient I received quick service as soon as I pulled into the dealership. estimate for the routine service also included any factory recalls, which was perfor I received quick service as soon as I pulled into the dealership. estimate for the routine service also included any factory recalls, which was performed on my Tacoma as I waited. More

20000 mile service always easy and quick Fast service rewrites when I entered garage very friendly and helpful Asked about purchasing set of tires for my 2017 Prius v. Says tires look good Fast service rewrites when I entered garage very friendly and helpful Asked about purchasing set of tires for my 2017 Prius v. Says tires look good no need right now More

Very professional approach Dealt with a persistent problem with great understanding and patience and in a relatively brief period of time. Was very fair and accommodating. Pleas Dealt with a persistent problem with great understanding and patience and in a relatively brief period of time. Was very fair and accommodating. Pleasant waiting atmosphere. More