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Germain Toyota of Columbus

Columbus, OH

4.7
2,775 Reviews
What makes Germain Toyota Different: 72 Hour Happiness Guarantee If you’re not completely happy with your vehicle, we encourage you to bring it back and exchange it. Just bring back the vehicle in the same condition as when you purchased it, within 3 days and 150 miles or less from the mileage at delivery. It’s all part of finding the right car for you! Certified Product Specialists Our information-rich, Certified Product Specialists are paid on the experience they deliver, not the price you pay. We believe buying a vehicle should be fun for everyone! Transparent, Upfront Pricing Every vehicle at our store is clearly priced, with no hidden fees. All Toyota manufacturer rebates and incentives are included upfront. No games. just a fun, pressure-free environment. Same Day Service We understand that getting your vehicle serviced is important, and should be convenient for you. That’s why we offer same day service appointments. Click, call, or just drive on in. We are ready to help. Personalized Purchase Program We listen to you and find the best payment options that fit you and your family’s needs. No high-pressure sales tactics. Just open, honest dialogue and information sharing. You pick the best program for you, not us. Additional Perks: Accessories your way. One of the clear benefits of buying a new car at our Columbus dealership is that we always give our customers the option to accessorize. Our Toyotas don’t come pre-accessorized, ultimately allowing you to design and package your vehicle the way you want. After all, your car is an extension of your personality, so why buy one that doesn’t fit you to a “T”? ToyotaCare has you covered. We’ll buy your car, even if you don’t buy ours. We don’t just deal with new Toyota models, either! We will gladly purchase your used car whether or not you buy a new set of wheels from us. No hassles-just cash in your pocket. Whether you’re coming from Reynoldsburg, Pickerington, or Westerville, you’ll find our no-haggle purchasing process to be one of the best in Columbus and all of Delaware County. Dealership amenities. Don’t take the Germain Toyota of Columbus promise at face value when you can see it in action. Call us at (614) 868-0300 or visit our dealership at 5711 Scarborough Blvd, to take advantage of our amazing services. You’ll even find our showroom to be a treat to your senses, with its offerings of Wi-Fi, beverages, snacks, and comfortable lounge and work area
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5711 Scarborough Blvd

Columbus, OH

43232

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Showing 2,775 reviews

March 19, 2018

Trade in Lease and purchase new Good people to work within all areas. Quality vehicles, quality employees and quality service. A purchased or leased 6 vehicles from this dealership More

by kg2814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Puri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Jackson
Mar 20, 2018 -

Germain Toyota of Columbus responded

Your continued business is greatly appreciated and we look forward to our continued relationship. Best Regards, Rich Newsome General Manager

March 19, 2018

Great service experience at Germain I had a wonderful experience at Germain for my 35k service. All of the employees were very helpful, especially Billy who made me feel at home and got More

by fitat101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Blanton
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for the kind words and 5-star rating. Best Regards, Rich Newsome General Manager

March 19, 2018

Good place Not pushy not packed someone’s is there to help when needed. Didn’t rush us at all. Showed me everything thing I wanted to see and even gave me free w More

by Kaleighmarie89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gregory
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for choosing Germain Toyota for your recent automotive needs. We know you are going to enjoy your new car. Best Regards, Rich Newsome General Manager

March 19, 2018

Went the extra mile Brady was helpful with our search, conciencious of our budget, and gave us the time to be comfortable with our decision. If you're there to buy a us More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Germain, Brady Lonsway
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know about your positive experience with Brady. Enjoy your new car. Best Regards, Rich Newsome General Manger

March 18, 2018

Great experience! The experience was great dealing mostly through text messages and email made it painless. This is not typical of most of my previous car buying exper More

by Rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mceuen
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for letting us know about your positive experience with Will, We are thrilled to learn the he met if not exceeded your expectations. Best Regards, Rich Newsome General Manager

March 18, 2018

25,000 checkup I was pleased with the speed and accuracy of my service. All the staff was friendly and the waiting area is very clean and welcoming More

by DEBSHELTON54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for the positive feedback and for choosing to service with us here at Germain Toyota of Columbus. Best Regards, Rich Newsome General Manager

March 17, 2018

Prices I was told that I needed a new battery, which was very pricy. I had the battery checked and it had a full charge. I was also told that I needed an ali More

by CHANCEY.LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Germain Toyota Service Team, Chuck Hessel
Mar 27, 2018 -

Germain Toyota of Columbus responded

We greatly appreciate your business and wish to keep you with the Germain family. Our goal here at Germain Toyota of Columbus is to provide our guests quality service performed by Toyota Certified Technicians. We understand that in today's market a great value is important and we feel it's essential to maintain service with the qualified professionals who are trained and certified to repair your vehicle. We hope you will see the value in maintaining your vehicle repairs with our dealership. Our Service Manager Billy Blanton has an open door policy, if you would like to discuss this further with Billy please feel free to reach out to him at 614-383-5215. Best Regards, Rich Newsome General Manager

March 17, 2018

30,000 mile check up Outstanding job. Out in just under an hour and everything that was done was explained.The staff was polite and professional. They service department i More

by RLM43147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Kauer
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for providing us this positive feedback. There is a saying in the automotive industry, "Sales will sell you your first car, but service sells you every car after". We look forward to assisting you with your next purchase. Your business is truly valued in both our sales and service departments. Best Regards, Rich Newsome General Manager

March 16, 2018

Very friendly with great service. A nice waiting area. And I was given a great breakfast. The service was speedy and my car was washed. Can’t ask for more. More

by RRDKSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germain Toyota Service Team
Mar 16, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your positive experience. We are happy you enjoyed your visit. Best Regards, Rich Newsome General Manager

March 16, 2018

Excellent and honest. I had an extension on my warranty due to a factory problem. The service person I worked with was informative, thorough and honest. I was given a loan More

by jmcg1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hessel
Mar 20, 2018 -

Germain Toyota of Columbus responded

Thank you for sharing your experience with Chuck and our service department. Best Regards, Rich Newsome General Manager

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